Don Franklin’s Post

New Feature: Payment Element In Forms https://lnkd.in/gkQXiP4n Not a customer yet? Click Here To Learn More: https://lnkd.in/grzNz6pi

New Feature: Payment Element In Forms https://lnkd.in/gkQXiP4n Not a customer yet? Click Here To Learn More: https://lnkd.in/grzNz6pi

With consumers using cards more than ever, providing access to detailed debit and credit card transaction information enables them to get their questions answered and use their cards more confidently. Learn how in our blog. https://fisv.co/3QhQb0i

At Pagos we love data. Are you running a subscription or billing platform? Or maybe have a retry strategy for failed payment transactions? We looked through the billions of transaction events ingested into our platform and found that the first retry attempt of a declined transaction has an average approval rate of 25-35% across our customer base 😮 . Many retry the remaining declines again for further improvement. This is not just a declined transaction that now converts to more revenue, it is also taking care of your customers and reducing future churn resulting in significant financial improvement of our business. 🚀 Not only can we help you improve your performance, we can also tell you if the results you are getting are better or worse than your industry peers via our benchmark capabilities....and what that answer is again tomorrow....

Are you strategically retrying failed transactions? Are you tracking those retries and monitoring the success of each retry attempt? Which decline reason codes are most common for each failed attempt? If you don't know the answers to these questions or even how to find the answers, you're absolutely leaving money on the table. Check out our latest blog post to learn more about creating and optimizing your retry strategy: https://lnkd.in/g-VsJXCm #paymentsoptimization #payments

Did you know? Research reveals that 8%-10% of customers open and close financial accounts monthly, with 15%-20% moving money after bank failures in 2023. Discover how customer loyalty and trust in financial services can be unlocked through a closed-loop process in Jennifer Passini's latest blog >> https://okt.to/syqZIk #CustomerExperience #CXStrategy #FinancialServices

What if there was one step you could take to improve your business’s payments process, and make your customers happier as well? Learn more about the Quadient AR platform, where we target your check-paying customers and encourage them to switch to electronic payments. https://lnkd.in/eQarFBjf

Integrate cross-border remittances seamlessly into your customer experience and witness the benefits of increased revenue, enhanced loyalty, and improved financial inclusion unfold, as the days of clunky and inconvenient money transfers become a thing of the past. https://lnkd.in/gFWJrquz

Outdated payment methods that use multiple gateways and processors put your customer's sensitive financial data at risk but also limit your organization’s ability to scale. Learn how unified payment platforms eliminate the common pitfalls of traditional merchant services in this blog: https://hubs.li/Q02K2tx80

A White House “Fact Sheet” published today relates to customer support. Here are two excerpts that may grab your attention: “[T]he Consumer Financial Protection Bureau (CFPB) will initiate a rulemaking process that would require companies under its jurisdiction to let customers talk to a human by pressing a single button.” “The CFPB is planning to issue rules or guidance to crack down on ineffective and time-wasting chatbots used by banks and other financial institutions in lieu of customer service.” A link to the full Fact Sheet is in the comments👇