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California MyFTB multi-factor authentication coming soon FTB places high importance on the security of private and confidential information. In our continuing effort to enhance security and safeguard taxpayer information, FTB is implementing a new multi-factor authentication process to log in to MyFTB. Multi-factor authentication helps protect taxpayers by making it more difficult for someone else to sign in to your MyFTB account. It requires a username, password, and a one-time passcode (sent via text or voice call) for each MyFTB sign-in. Starting mid-June 2024, FTB will require new and existing MyFTB users to provide and verify a phone number for the multi-factor authentication process. MyFTB users will be provided a one-time passcode to verify their phone number. Once the phone number is validated, FTB will no longer ask for a security question. With multi-factor authentication, users will receive a one-time passcode every time they sign in unless they select the "remember me" option on their device. MyFTB users may provide up to two phone numbers, and only customers who provide a valid phone number can register or log in to MyFTB. We will share information on our website once the multi-factor authentication is implemented.
