This week in focus.. Did you know Customer care in healthcare, often referred to as service user experience, plays a crucial role in improving client outcomes in care delivery. When clients feel supported, heard, and informed, it positively impacts their overall well-being and service delivery. #goingtheextramile
Dravens Healthcare Ltd’s Post
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Healthcare customer care has changed dramatically. Your #CallCenter needs to deliver a seamless, satisfying #DigitalExperience whenever and wherever your customers need it. The #TruExperience™ platform can help: http://ow.ly/Emn750LqM3j #BetterDataEqualsBetterDecisions #CXFearlessly #Truiem
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💰 Why do top organizations invest billions in customer service? It's not just a necessity; it's a priority. Decades of research show that great customer service drives loyalty, trust, efficiency, and satisfaction. 🌟Watch now to learn how exceptional service can create exceptional value for your healthcare practice. https://bit.ly/3AkR5Uw #CustomerService #HealthcareExcellence #PatientSatisfaction #KeonaHealth #ServiceImprovement #HealthcareLeadership
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Explore how outsourcing healthcare contact center services can transform operations, improve efficiency, and elevate customer satisfaction. Dive into the blog for insights into healthcare support. https://bit.ly/3YvBkSV #HealthcareOutsourcing #CustomerServiceTransformation
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Customer care has changed dramatically. Your #CallCenter needs to deliver a seamless, satisfying #DigitalExperience whenever and wherever your customers need it. The #TruExperience™ platform can help: http://ow.ly/Emn750LqM3j Let's talk: https://lnkd.in/eQYandp4 #BetterDataEqualsBetterDecisions #CXFearlessly #Truiem
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Amidst the tech surge, the question arises: Should your company invest in agent-driven customer care, or can digital channels handle it all? The truth? Agents remain a critical factor for first-rate support. Explore why https://bit.ly/3Ud3Tod #CustomerCare #AgentDrivenSupport #CallCenterSolutions #DigitalTransformation #DiscoverWhy
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Professor of Service Excellence at Campbellsville University, New York Times #1 Bestselling Author, Certified Customer Experience (CX) Professional, CEO The Michelli Experience, CX Hall of Fame Inductee, Board Member
🚀 Introducing 'Service Velocity' - a smarter approach to customer care. Learn more about this perspective-changing concept in my new post. #ServiceVelocity #BusinessStrategy https://lnkd.in/eHnvwkri
Customer Care vs. Speed of Service: Finding the Right Balance | Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
drjosephm.podbean.com
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Customer care has changed dramatically. Your #CallCenter needs to deliver a seamless, satisfying #DigitalExperience whenever and wherever your customers need it. The #TruExperience™ platform can help: http://ow.ly/Emn750LqM3j Let's talk: https://lnkd.in/eQYandp4 #BetterDataEqualsBetterDecisions #Truiem
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