We're delighted to announce we've co-invested in AI-powered Cognigy's $100M Series C round! This reinforces our commitment since DTCP's first investment in Cognigy in 2022. The company's mission is simple: enabling customer service that is loved by everyone. Its solution is powered by Conversational and Generative AI to deliver pre-trained AI agents, resolving high-volume customer requests at scale. Today, Cognigy operates and analyzes the advanced AI agent workforce that many major brands rely on to deliver exceptional customer service, including Mercedes-Benz, Lufthansa Group, Virgin Pulse, Frontier Airlines, Bosch and Toyota. With the Conversational AI market projecting $36B in revenue by 2032 (up from $8.2B in 2023), we're excited to support Cognigy’s journey to revolutionize the customer service industry by providing the most cutting-edge AI workforce on the market. The investment round was led by Eurazeo Growth, with participation from existing investors Insight Partners and DN Capital, and others. Congrats to everyone involved! #AI #CustomerService Philipp Heltewig Sascha Poggemann Raluca Ragab Romain MOMBERT Teddie Wardi Guy Ward Thomas Thomas Preuss Jack J. Young Vicente Vento Michael Rager Lance Matthews
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My colleagues shared 5 lessons learned from launching Lilli, our GenAI platform, in this Fast Company article. Check it out at the link below ⬇️ #McKinseyDigital #AIbyMcKinsey #NeverJustTech #GenAI #Innovation
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My colleagues shared 5 lessons learned from launching Lilli, our GenAI platform, in this Fast Company article. Check it out at the link below ⬇️ #McKinseyDigital #AIbyMcKinsey #NeverJustTech #GenAI #Innovation
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My colleagues shared 5 lessons learned from launching Lilli, our GenAI platform, in this Fast Company article. Check it out at the link below ⬇️ #McKinseyDigital #AIbyMcKinsey #NeverJustTech #GenAI #Innovation
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My colleagues shared 5 lessons learned from launching Lilli, our GenAI platform, in this Fast Company article. Check it out at the link below ⬇️ #McKinseyDigital #AIbyMcKinsey #NeverJustTech #GenAI #Innovation
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My colleagues shared 5 lessons learned from launching Lilli, our GenAI platform, in this Fast Company article. Check it out at the link below ⬇️ #McKinseyDigital #AIbyMcKinsey #NeverJustTech #GenAI #Innovation
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