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What does artificial intelligence do for the claims process? In claims processing, AI-driven technology streamlines the claims workflow, from initial report to final settlement, ensuring swift resolution. For insurers, this translates to improved accuracy in claims handling and a more robust defense against fraudulent activities. AI usage trends such as increased telematics usage, higher computer vision usage for damage assessment, and conversational AI for personalized claim interactions play a part in streamlining the claims process. Learn more: https://bit.ly/3wiUOR0

AI Disruption in Claims Management: Unlock Efficiencies

AI Disruption in Claims Management: Unlock Efficiencies

duckcreek.com

Yoav Chudnoff

Digital Transformation Strategist | Business Development

2mo

I was preparing this piece last week for publishing this week, then the "doo-doo hit the fan:" https://lnkd.in/emwQrPaw

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Sharyn C.

Managing Director @ Raedan AI | Hybrid NLU AI, AI Governance, Intelligent Automation

3mo

Great overview. Language in claims and customer support is tricky. The best approach is to use hybrid AI that is fully explainable. This allows the systems to continuously learn, while governance guardrails provide reliability and transparency. Five stars to Duck Creek Technologies for enabling responsible AI adoption. expert.ai #insurance #productivity #ResponsibleAI #ESG

Nirmal kumar Jena

Associate Consultant||Duck Creek Policy Developer

2mo

Very informative

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