Duke University Health System’s Post

@erik-anderson-601a8591/, Patient Care Executive at Adventist Health, says from the moment he joined the organization he knew it felt different. He said he felt the sense of Aloha. Treating patients and employees like Ohana - or family - is in their DNA. Erik told us that like with any family, there needs to be trust, transparency, and sometimes even tough love for accountability, which is a two-way street. The team at Adventist Health Castle listens to the community and deeply values that feedback when choosing how to best serve their patients and teams. Their holistic approach includes community-centered events like Christmas tree lightings, speaking to students, and other ways that encourage the community to become a partner in their healthcare. Their commitment to clinical excellence combined with their “Love Matters” campaign lead them to a Baldrige Award win in 2017. To hear more about this remarkable organization, and learn more about how they teach empathy, value vulnerability, and “measure what they treasure”, check out the full interview with Erik: https://lnkd.in/eJe7qwmM Learn more about Adventist Health Castle: https://lnkd.in/e4FzbHVB Topical time codes: 00:43 - Feeling the Aloha 1:51 - Culture within the organization, Ohana 3:55 - Teaching empathy 7:04 - Love Matters campaign and Baldrige Award win 8:30 - How to connect with the community 11:28 - Community engagement 16:15 - Trust, transparency, and tough love 18:52 - Gratitude as part of Love Matters #healthcare #CompassionateCare #communityengagement #particpatorymedicine #aloha #ohana

It's rare I watch or listen to a podcast and am inspired. Remembering the word, "inspire" comes from the root, "in spirit", we can say my inspiration has its roots in love, which is exactly what this podcast speaks to: Love as a guiding principle in the leadership, management, and delivery of excellent healthcare. Apurv Gupta, MD, MPH, Stephanie Feals and guest, Erik Anderson of Adventist Health Castle go deep into the practical application of love in creating the excellence in healthcare delivery that wins a National Baldrige Award. But it's so much more than winning this prestigious award. It's about the love that brings together leadership, staff, patients, families and community. Together we're better, yes? The powerful principles that are the foundation of a great organization must now include love. For Adventist Health Castle: Love Matters. For Dr. Gupta and Premier Inc.: A Loving Organization. For 3DHealthcare: Loving Systems. I so love and respect the many kindred spirits who are working so hard to make healthcare better. Having said that, isn't it time, as the song says, to give love a chance. If not now, when? If not us, who? #ALovingOrganization #LoveMatters #3DLovingSystems #3DHealthcare

The news this week that Fairview Health Services cut 50% of its staff chaplains is disappointing. As leading healthcare providers across the country are finally investing in #socialdeterminants, finally investing in interventions that address #healthinequities, and finally investing in the shift toward #vbc, it’s unfortunate and frankly confusing that one of the Twin Cities’ flagship healthcare institutions is disinvesting in members of the indersciplinary team that research consistently demonstrates: 🟰Advance culturally appropriate care 😁Improve patient experience ❤️Improve health outcomes What happened to 21st century medicine being person-centered and taking a bio-psycho-social approach? What happened to 21st century medicine rooted in evidenced-based medicine? Fairview’s statement in the Star Tribune article, “We will continue partnering with our region's diverse community of faith leaders and cultural healers to support our whole-person approach to health care now and in the future” conflates the role of clinically trained and experienced chaplains with community clergy. While community faith leaders are an important source of support for a person’s wellbeing, they are not a substitute for professional chaplains who are clinical peers to other interdisciplinary team members. They are not a substitute for chaplains who are trained and experienced in providing health care services in healthcare settings and who have deep experience in addressing existential distress within a clinical care plan and clinical context. Hopefully Fairview’s cuts are temporary as they turn around their financial position and arrive at a place where they can reinvest in 21st century healthcare. https://lnkd.in/gqDjuKAU #chaplaincy #chaplains #valuebasedcare #SDoH #spiritualcare SpirituWell Avi Olitzky University of Minnesota Medical Center #healthcare #medicine

Longer life expectancy linked with better access to qualified general practices (GPs) University of Leicester British Journal of General Practice Fewer qualified GPs, less consistent care causes shorter lifespans. #LifeExpectancy #SocialInequality #HealthEquality

We are faced with yet another unacceptable example of historical policy decisions driving health inequities that disproportionately impact communities of color. As stated by Filaine Deronnette, Compact leader and Vice President At-Large of 1199SEIU United Healthcare Workers East, “Steward Health Care’s decision to close Carney Hospital and Nashoba Valley Medical Center is devastating, which will create hospital deserts and exacerbate health inequities in the communities they serve. Patients across Massachusetts will now ultimately pay the price of Steward’s mismanagement if care is pushed miles away and ER capacities reach crisis level.” When key providers shut down, those marginalized most lose access first, intensifying the strain on our entire health system and exacerbating health inequities. This impacts patients, families, and workers across the Commonwealth. This is a #HealthEquity crisis. Read more here: https://lnkd.in/gkRzze97 #MAPoli

Take a look at this insightful article written by our Chief Community and Social Impact Officer, Kinneil Coltman, DHA to learn about how Advocate Health is shifting the care model paradigm to decrease barriers and improve access to healthcare in the communities we serve. #HealthEquity #LiveFully #WeAreTheCommunitiesWeServe

Yesterday CommonWealth Beacon published my perspective on the evolving Steward Health Care crisis in Massachusetts. As our state leaders contend with the many uncertainties ahead and influence the future of these critical access points, #healthequity and health equity leaders must be at the center of the discussion. Amidst the turmoil, we have the opportunity to impact three important determinants central to health: 1. Creating and maintaining opportunities for health - economic stability 2. Preserving access to care - in this case acute care 3. Developing or re-evaluating systems that ensure all residents receive highest quality of care Let's seize it. #healthequity #healthcare #privateequity #healthcarecosts https://lnkd.in/e9mFyKhu

When I was enrolled in my BSN program, we learned about the two goals of Healthy People 2010- to increase quality and years of healthy life and to eliminate health disparities. Then came the four goals of Healthy People 2020 - to attain high-quality, longer lives free of preventable disease, disability, injury, and premature death; Achieve health equity, eliminate disparities, and improve the health of all groups; Create social and physical environments that promote good health for all; and Promote quality of life, healthy development, and healthy behaviors across all life stages. (CDC.gov) We’re now up to Healthy People 2030 and there are five overarching goals. In 2020, there were over 124,000 residents of the Rockaway peninsula, and one ER that handled over 37,000 visits (Peninsula General closed in 2012). The nearest trauma center, a good 20+ minutes away, saw almost 85,000 patients. And the nearest pediatric trauma center is even further away. The peninsula’s residents deserve better. Let’s finally put a dent in the healthcare disparities that exist in our own backyard. #SDOH #HealthyPeople2030 #Healthcaredisparities

Unlocking a better quality of life for seniors with the PACE program! 🌟 Check out this inspiring video journey showcasing how PACE transforms lives and enhances well-being for our beloved seniors. #SeniorCare #QualityOfLife #PACEProgram

10 weeks.... 10 weeks today since a GP referral was marked as 'urgent and debilitating' to a private specialist in the Northern Territory, for a patient with a serious health background, and who has been struggling for six months with even usual activities. This person is my family member. 10 weeks today and not even a call, letter, acknowledgement, or waitlist (even when private). I have spent more time that I care to admit talking to providers from around Australia, and whilst they are all under the pump, none are this bad. Where total disregard is the status quo. Two flights and two specialists later, back in Darwin. At our families own cost, having travelled interstate for care. The question must be asked. What do be compromise to live in the Northern Territory, and what are we willing to compromise? And what of those who cannot afford to do so? Or who do not self, or, have family advocates who will push? Is living in the NT only for those who are prepared to forego care, wait until it is acute/urgent, or can get on a plane? I have a first-hand understanding of the challenges that exist working in Health. It is hard. But the gaps that go unchecked are significant. There is space for improvement, but that takes decision making and commitment - to do things differently, to find what works. This can't be the best we can do. We can do better. More on this soon. #healthisimportant #NTHealth #letsdobetter