Optimized payments drive higher conversions. ESW continues to add the most preferred methods by market.

Soft declines are common at the point of sale and usually happen because of technical or network issues during processing. Some examples include: Network Unavailable / Device Unresponsive / System Malfunction / High Volume of Requests, etc. Usually these are temporary and can be re-attempted. Sometimes simply restarting or using another POS machine will allow the merchant to retain the transaction. Hard declines, on the other hand, happen when the issuer rejects the transaction, and these are permanent issues. Merchants should avoid retrying these transactions with the same card because it can lead to extra fees and increased costs. Examples of hard declines include: Code 51 'Insufficient Funds' / Code 54 'Expired Card' / Code 05 'Do Not Honor' / Code 65 'Credit Limit Exceeded', etc. Managing declines effectively requires training and knowing which ones can be retried and which can’t. This will help save revenue and avoid missed opportunities. It’s also important for processors and acquirers to return the correct decline codes/reasons in the authorization response messages so merchants know what actions to take. There are many instances in the market where these are mapped to generic codes which can lead to confusion. If you’re looking to boost your conversion rate and manage declines more efficiently, we’re here to help! #PaymentProcessing #TransactionDeclines

As inflation rates on credit card transactions soar alongside increasing credit card usage, merchants’ margins are becoming increasingly challenged by credit card fees.   In a recent Marketplace interview, Sabri Ben-Achour spoke with retailers to understand how credit card fees are impacting their bottom line. In 2022, merchants paid $126 billion in credit card fees – an increase of 20% from the year before, and more than double from 2013. Whether for convenience or rewards, customers are swiping their cards more frequently, leaving merchants to pay costly fees to credit card companies, processors or banks. https://lnkd.in/gckFSMag   InterPayments’ fully customizable, compliant surcharging technology helps businesses overcome the squeeze of swipe fees. We enable merchants to recover and optimize their processing fees while ensuring customers can continue to choose their preferred payment method—without added cost on you. Contact us today to learn how we can help recover revenue lost to processing fees: https://lnkd.in/eNvW_MyM #surchargingtechnology #creditcardusage #creditcardfees #swipefees  

Best practices for the Payment method selection section on the checkout page: 1) Do not use drop-downs 2) Set the most popular payment method as the default. 3) Offer alternative payment methods. 4) Update the primary button for third-party payment selection. #ecommerce

Best practices for the Payment method selection section on the checkout page: 1) Do not use drop-downs 2) Set the most popular payment method as the default. 3) Offer alternative payment methods. 4) Update the primary button for third-party payment selection. #ecommerce

Best practices for the Payment method selection section on the checkout page: 1) Do not use drop-downs 2) Set the most popular payment method as the default. 3) Offer alternative payment methods. 4) Update the primary button for third-party payment selection. #ecommerce

Post shopping scams • If you are expecting a package and receive a related email, look for details such as the order number, purchase date, and payment method. • If you receive a notice from a retailer, don’t click any links in the email. Instead, use your browser to navigate directly to the retailer’s official website and look up your order there. • Remember to stop and look for red flags. For example, see if the email was sent outside of business hours or lists prices in a currency that you don’t typically use.

Our recent 'Returns Happen' report showed that over 80% of shoppers review return policies before purchasing for the first time with a merchant.     Discover more of our report findings in this Insider Intelligence article about the importance of return policies in encouraging shopper spending and loyalty, along with more tips on how to handle returns.    https://lnkd.in/gd4DA77h 

Personalisation is key to a successful loyalty program, but are you meeting customer expectations? A 2024 Adyen study reveals 26% of shoppers want faster in-store experiences and 56% prefer self-checkout, but only 12% of retailers offer it. Online, the gap is still present with just 17% enabling one-click checkout. So in this instance ‘personalisation’ means the ability for the brand to create a shop and purchase experiences that is optimised for returning, known customers. Allowing your loyal members to skip the normal lookup, payment card, tap, print receipt process that your ‘off-the-street’ unknown customers need to go through.  This differentiated approach means that your customers feel like they are invested in your brand via their ‘account’ with you, which may encourage them to walk past a competitor where they do not have such status. #retail #study #loyaltyprograms

Consumers are increasingly savvy. They expect more from their shopping experience than ever before — convenience, speed, security and no friction. 73% of consumers would abandon their purchase if the payment process is slow or frustrating ❌ Explore how account to account payments can accelerate your growth in our latest report 🛒📦 Download the report here: https://okt.to/7QBsAa #ecommerce #openbankingpayments #payments