Good luck to our Communications Manager for Customers and Communities, James Calnan, who’s helping to host a session on communicating with empathy at the National Housing Federation’s Comms & Influencing in Housing Conference tomorrow 👊🏾😎 The interactive session will cover everything from tone of voice and inclusive communication to use of the word "vulnerable", and will be led by James, Kai Jackson from Black Country Housing Group, Lauren Dearden from Onward Homes, and Andrea Marchetti from SNG (Sovereign Network Group). We hope all the speakers and attendees have an enjoyable and very worthwhile time at the event.
Interesting event
Emil Frey Switzerland Advisor Chair Greenfields Community Housing
2moGood luck James. Key subject