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Judgment is getting as close as possible to the best answer. Learn more in our Playbook: https://lnkd.in/eXSg4nzE

Even seasoned professionals in all walks of life make mistakes. The trick is to acknowledge the error, learn the lesson and move forward. Check out my recent blog post for the details at https://lnkd.in/g9ktdt5h

5 METHODS TO HANDLE NEGATIVE REVIEWS AND PROTECT YOUR ONLINE REPUTATIONS 1. Respond Promptly and Professionally 2. Address the Issue and Offer a Solution 3. Encourage Positive Reviews 4. Learn from Negative Feedback 5. Monitor and Manage Your Online Presence More to follow later today…

“Why do we do it this way?” “Why do we do this thing?” “Why is that the rule?” “Why?” “I’m not sure.” “That’s just what we’ve always done.” “We just always have.” “It’s been that way as long as I’ve worked here, and I’ve been here x years.” Those are not the best answers to those questions, and, unfortunately, it’s easy to get in the habit of responding with a vague and agreeable answer instead of more solid and supported answer. When asked why, we should have what I call a “justified response.” A justified response is one that logically supports why we do the thing or have the rule. A justified response is evidence and logic based, not vague and essentially brushing off the question. If the answer to a “why” question is one of the ones above, start asking more questions. Start doing research to find out the why. You’ll be surprised what all you can learn along the way. Plus, you never know what kind of changes for the better can come from asking why. Maybe there’s an easier, better, or more efficient way!

Read our newest blog post about Reviews. You got a bad review, now what? We detail how getting a few bad reviews isn't all that bad and can help you make improvements. It's all about how you look at things: https://buff.ly/4eqSeZO

Good morning, dear network! In this article the authors share what they’ve learned and offer a practical framework for the five types of questions to ask during strategic decision-making: investigative, speculative, productive, interpretive, and subjective.

Today is April Fools! I would like to take a moment to call this "Misinformation Awareness Day!" Please take this day as a reminder that no matter the day, there is information that is intentionally manipulated or unintentionally malformed that conveys the wrong facts, message, or opinion. If you have been fooled today, please ask what went wrong and refine your critical thinking skills! Your future self will thank you for it. Be sure to: 1. Ask questions 2. FULLY read and EVALUATE the post that you are currently forming an opinion about, 3. Research further about topics, cross-validate, and understand the author's credibility, 4. Stay vigilant Happy fooling! Update: - Even if the individual is reputable, there still exists the possibility that their accounts could be compromised and that another individual could share misinformation under their name. The reputable individual could also unintentionally (or intentionally) put their credibility on the line by sharing such info.

This course will give anyone new to questionnaire design a solid framework of understanding of the key principles and common challenges. It will build confidence and practice in spotting weaknesses so the main pitfalls are avoided. Find out more and book your place here: https://lnkd.in/exQejNmP

Every year we post a best-of article containing the best and most valuable tips and explain why these tips work! - READ: The Best of the Best from WTWTW: https://ow.ly/nutN50QouXX

Happy to share that my article titled "Pitfalls of Continuous Assessment in Our Context" has been published in the Daily Sun. https://lnkd.in/gQbV-HRc