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Highly targeted, relevant coupons remain one of the most effective marketing channels available to retailers. By using relevant offers, promotions and messages, retailers can shape shopper behaviour to drive specific actions. We worked with one of our clients to drive visit frequency of a group of low frequency, lapsing customers. The results were impressive. Context: 🛒 Lapsing/low frequency customers were rewarded with a voucher if they shopped in store 3 times in a month   🎁 Coupon was delivered on each visit to update the customer on their position in the journey ‘Shop 2 more times and receive a voucher’ Results: ✅ More than 50% of customers who started the journey shopped enough times to be rewarded with the voucher and the majority of those redeemed it. Targeting the right customer, with the right message via the right channel at the right time results in a significant, profitable sales uplift and customer loyalty. #ecrebo #coupons #POSmarketing #Customerloyalty

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