eir evo UK’s Post

Name: eir evo UK on LinkedIn: #copilot
Uploaded: 2024-06-19T09:19:14.842Z
Duration: 47 s
Channel: eir evo UK
Description: The cost-benefit of building an AI-powered organisation ranges from clear to subtle. In this video, our Modern Work Lead, Jan Newell, shares learnings from eir evo's pilot program to show how #Copilot can help businesses thrive in today's challenging market.

eir evo UK

1,560 followers

4mo

The cost-benefit of building an AI-powered organisation ranges from clear to subtle. In this video, our Modern Work Lead, Jan Newell, shares learnings from eir evo's pilot program to show how #Copilot can help businesses thrive in today's challenging market.

Transcript

If we look at the in the, the measuring the return, so as a, as I mentioned, we were looking at the initial productivity savings, you know, how do we pay for the license? We need to be more productive and to be able to pay for the license. So it was three hours, we're now up to 5.5 hours was showing an hour away of 580%. But the less obvious, um. And improvements to how we walk are really in noted there on the right hand side. So as the accuracy of how we're writing, it's the quality of work, uh, the improved communications and collaboration within between the teams, uh, we feel we're getting a really good, less obvious return that we didn't initially anticipate, uh, back in May.

To view or add a comment, sign in

More Relevant Posts

Andre van Eeden

Portfolio PreSales Engineer at NICE Ltd
3mo
Report this post
Level up with an AI-powered companion! ⚡ Enlighten Copilot offers agents AI-driven knowledge and assistance for faster handle times and resolutions, while supervisors get continous, real-time visibility into agent behaviors and suggested solutions for problem areas. Take a self-guided tour of Enlighten Copilot: https://bit.ly/3WR0w7g #WinWithEnlighten #CustomerExperience #ArtificialIntelligence NICE

Demo | Take a self-guided tour of Enlighten Copilot
Like Comment
To view or add a comment, sign in
Bianca Bulat

CX Passionate | Marketing Strategy | Event Planning | Partner Marketing | Channel Strategy | ABM Marketing | Demand Generation | Lead Management|
3mo
Report this post
Level up with an AI-powered companion! ⚡ Enlighten Copilot offers agents AI-driven knowledge and assistance for faster handle times and resolutions, while supervisors get continous, real-time visibility into agent behaviors and suggested solutions for problem areas. Take a self-guided tour of Enlighten Copilot: https://bit.ly/3WR0w7g #WinWithEnlighten #CustomerExperience #ArtificialIntelligence NICE

Demo | Take a self-guided tour of Enlighten Copilot
Like Comment
To view or add a comment, sign in
Andy Bollinger

Advocate For My Customers and Responsive Problem Solver
3mo
Report this post
Level up with an AI-powered companion! ⚡ Enlighten Copilot offers agents AI-driven knowledge and assistance for faster handle times and resolutions, while supervisors get continous, real-time visibility into agent behaviors and suggested solutions for problem areas. Take a self-guided tour of Enlighten Copilot: https://bit.ly/3WR0w7g #WinWithEnlighten #CustomerExperience #ArtificialIntelligence NICE

Demo | Take a self-guided tour of Enlighten Copilot
Like Comment
To view or add a comment, sign in
Rusty DeWitt

Contact Center Optimization | Contact Center SAAS | Digital Solutions | Problem Solver
3mo
Report this post
Level up with an AI-powered companion! ⚡ Enlighten Copilot offers agents AI-driven knowledge and assistance for faster handle times and resolutions, while supervisors get continous, real-time visibility into agent behaviors and suggested solutions for problem areas. Take a self-guided tour of Enlighten Copilot: https://bit.ly/3WR0w7g #WinWithEnlighten #CustomerExperience #ArtificialIntelligence NICE

Demo | Take a self-guided tour of Enlighten Copilot
Like Comment
To view or add a comment, sign in
David Taliancich

Vice President, Solution Sales at NICE
2mo
Report this post
Level up with an AI-powered companion! ⚡ Enlighten Copilot offers agents AI-driven knowledge and assistance for faster handle times and resolutions, while supervisors get continous, real-time visibility into agent behaviors and suggested solutions for problem areas. Take a self-guided tour of Enlighten Copilot: https://bit.ly/3WR0w7g #WinWithEnlighten #CustomerExperience #ArtificialIntelligence NICE

Demo | Take a self-guided tour of Enlighten Copilot
Like Comment
To view or add a comment, sign in
Jay Case

Contact Center Transformation | Contact Center SaaS | Customer XM Optimization | Contact Center WEM and WFM
3mo
Report this post
Level up with an AI-powered companion! ⚡ Enlighten Copilot offers agents AI-driven knowledge and assistance for faster handle times and resolutions, while supervisors get continuous, real-time visibility into agent behaviors and suggested solutions for problem areas. Take a self-guided tour of Enlighten Copilot: https://bit.ly/3WR0w7g #WinWithEnlighten #CustomerExperience #ArtificialIntelligence NICE

Demo | Take a self-guided tour of Enlighten Copilot
Like Comment
To view or add a comment, sign in
Maxine Allard
3mo
Report this post
Level up with an AI-powered companion! ⚡ Enlighten Copilot offers agents AI-driven knowledge and assistance for faster handle times and resolutions, while supervisors get continuous, real-time visibility into agent behaviors and suggested solutions for problem areas. Take a self-guided tour of Enlighten Copilot: https://bit.ly/3WR0w7g #WinWithEnlighten #CustomerExperience #ArtificialIntelligence NICE

Demo | Take a self-guided tour of Enlighten Copilot
Like Comment
To view or add a comment, sign in
Tedd Mills

Sr. Product Marketing Manager at NICE
3mo
Report this post
Level up with an AI-powered companion! ⚡ Enlighten Copilot offers agents AI-driven knowledge and assistance for faster handle times and resolutions, while supervisors get continous, real-time visibility into agent behaviors and suggested solutions for problem areas. Take a self-guided tour of Enlighten Copilot: https://bit.ly/3WR0w7g #WinWithEnlighten #CustomerExperience #ArtificialIntelligence NICE

Demo | Take a self-guided tour of Enlighten Copilot
Like Comment
To view or add a comment, sign in
Michelle Enderson

Account Executive - Customer Experience, Workforce Management, Digital & Contact Center Specialist
3mo
Report this post
Level up with an AI-powered companion! ⚡ Enlighten Copilot offers agents AI-driven knowledge and assistance for faster handle times and resolutions, while supervisors get continous, real-time visibility into agent behaviors and suggested solutions for problem areas. Take a self-guided tour of Enlighten Copilot: https://bit.ly/3WR0w7g #WinWithEnlighten #CustomerExperience #ArtificialIntelligence NICE

Demo | Take a self-guided tour of Enlighten Copilot
Like Comment
To view or add a comment, sign in
Michele Carlson

AI & Analytics | Digital CX | SaaS Product Marketing | Business Development | Professional Nerd | Product Marketer Extraordinaire | #ElevateAI
3mo
Report this post
Level up with an AI-powered companion! ⚡ Enlighten Copilot offers agents AI-driven knowledge and assistance for faster handle times and resolutions, while supervisors get continous, real-time visibility into agent behaviors and suggested solutions for problem areas. Take a self-guided tour of Enlighten Copilot: https://bit.ly/3WR0w7g #WinWithEnlighten #CustomerExperience #ArtificialIntelligence NICE

Demo | Take a self-guided tour of Enlighten Copilot
Like Comment
To view or add a comment, sign in

1,560 followers

View Profile Follow

eir evo UK’s Post

Transcript

More Relevant Posts

Demo | Take a self-guided tour of Enlighten Copilot

Demo | Take a self-guided tour of Enlighten Copilot

Demo | Take a self-guided tour of Enlighten Copilot

Demo | Take a self-guided tour of Enlighten Copilot

Demo | Take a self-guided tour of Enlighten Copilot

Demo | Take a self-guided tour of Enlighten Copilot

Demo | Take a self-guided tour of Enlighten Copilot

Demo | Take a self-guided tour of Enlighten Copilot

Demo | Take a self-guided tour of Enlighten Copilot

Demo | Take a self-guided tour of Enlighten Copilot

Explore topics