eLEND Solutions’ Post

The vast majority of dealers (86%) agree that inaccurate online quotes are affecting the sales process adversely. This is further evidence that our much-touted dealership ‘digital retailing’ age has yet to live up to its promise – so is it any wonder that consumers still hate the car-buying process? In my third installment of a four-part series on CBT News I delve deeper into this issue. Read the full article here: https://lnkd.in/gQs3PHAS #cardealers #cardealerships #connectedretailing #dealers #dealership #digitalretailing #digitalfinance #elendsolutions #innovation #autofinance #autolenders #carbuying #automotive #autoindustry 

Many people are turning to online shopping to purchase used cars due to its convenience, however, there are some risks to be aware of when doing so. Read more here. https://zurl.co/hCqj #online #risks #car #used #private #afsdirect #afs #asset #finance

What is the disconnect between Consumer Expectations and Today’s Digital Retail Reality? In this installment of my four-part series for CBT News, I focus on one of the most critical obstacles to successful digital finance - inaccurate and misleading payment quotes to today's payment-sensitive car buyers - highlighting data that confirms the adverse impact it is having on the car buying/selling process.  Read the article here: https://lnkd.in/gZxpfFdC #cardealers #cardealerships #connectedretailing #dealers #dealership #digitalretailing #digitalfinance #elendsolutions #innovation #autofinance #autolenders #carbuying #AI #surveysays #automotive #autoindustry

Close deals faster and keep customers happy! Our mDesking tool takes the guesswork out of financing and analyzes everything that affects a car deal so dealers can tailor payment options to every customer - and do it quickly! Learn how to start turning data into 💰💰💰 #autoretail #carsales #digitalretail #automotiveretail

" Clicks, Bricks & People! " I'm pretty sure I heard that phrase for the first time around 10 years ago 👀 And you know what... it's as true now as it ever was looking at this article in #AMOnline (credit to @CA Auto Finance UK) The main thrust of the article is regarding the cost-of-living impact facing drivers, and the choices now being made ahead of upgrading the old wagon for something a little more shiny. Top 3 considerations: - Finance rates - Promotional offers - Downgrading And of course, all of these priorities are wrapped around a retailer's ability to blend the digital and physically experience... " .. with 86% of drivers insisting on physically viewing a car before purchase. At the same time, 40% prioritised a seamless digital experience, with this figure rising to 56% among younger buyers aged 18-24 " Food for thought on this very rainy afternoon... #customerexperience #digitalshowroom #reputation #onlinereview #automotive #marketinsight Doxa #onlineshowroom https://lnkd.in/efedGWbv

Does your dealership educate customers about your F&I offerings at an effective time in their purchase process? A recent article by F&I Showroom discusses the importance of early involvement by F&I managers, and how they can effectively begin their sales process well before a customer sits down in the F&I office. “…buyers sometimes hear nothing about F&I offerings – until their cars arrive. And it’s that last-minute surprise that can hurt F&I managers’ chance of selling their products, say experts, who advise that that part of the process should be reversed to start even before buyers appear at dealerships.” Read more by clicking the link here ➡️ https://lnkd.in/eXuYUBbf . . . #DOWC #vehicleprotection #automotive #autodealer #finance #insurance #auto #dealer #autodealer #dealership

Many people are turning to online shopping to purchase used cars due to its convenience, however, there are some risks to be aware of when doing so. Read more here. https://zurl.co/hCqj #online #risks #car #used #private #afsdirect #afs #asset #finance

Check out this recent Market Scan article on how cutting transaction times can help grow dealership profit. The article provides valuable insights and strategies for improving efficiency and customer satisfaction by reducing transaction times, dealerships can streamline processes, increase sales, and enhance the overall customer experience.

In today's digital era, the process of purchasing a car has evolved beyond traditional methods. Gone are the days when it solely involved test drives and visits to physical showrooms. Now, a significant part of the car-buying journey takes place online, where consumers explore a variety of vehicles, and various financing options from the comfort of their own homes, at a time that suits them, and often, that time is out of normal showroom hours. 🏠 That's why it is so important for vehicle retailers to offer online motor finance on their website, especially if competing against ‘finance first’ solutions. ➡️ Learn more about how you can use online motor finance to transform the vehicle buying journey for your consumers: https://hubs.la/Q02spg5f0 #automotive #finance

Auto dealerships: Could a surcharge program be your key to eliminating credit card processing fees? A surcharge program adds a small percentage fee to credit card transactions, offsetting processing costs. Benefits include: ✔ Eliminating processing fees ✔ Transparent pricing for customers ✔ Improved financial control Our recent blog breaks down how surcharges work, their pros and cons, and implementation considerations, including clear signage and communication with customers. Deploying a surcharge program requires careful planning and strategic execution. Partnering with a leading merchant services processor like RevUpX can provide the expertise and support needed to navigate this complex landscape effectively and maximize savings opportunities. Discover how RevUpX can help your dealership implement a customized surcharge program to enhance savings and boost your bottom line. #AutoDealership #SurchargeProgram #CreditCardProcessing #RevUpX Image Description: salesperson at an auto dealership breaking down costs to a couple next to cars