Elite Franchise’s Post

Gain valuable business intelligence to stay ahead of evolving consumer needs. Access real-time data on key performance indicators, including sales, inventory levels, and customer satisfaction. Make smarter and informed business decisions based on real-time data. https://bit.ly/48JyK0a #DigitalTransformation  #FranchiseServices  #CapgeminiServiceNow #FranchiseOperation

Every business knows the importance of loyalty programs, but have we really mastered their art? I recently came across an article that explores how franchise loyalty programs can create meaningful connections with customers. The insights shared really resonate, especially for those of us aiming to enhance customer engagement. I remember when my local coffee shop introduced a simple points system. It wasn’t just about free coffee; it felt personal. They would remember my name and my favorite order, making every visit special. This connection made me a loyal customer, and I wasn’t alone! The takeaway? Loyalty isn’t merely transactional; it’s relational. Building a community around your brand can transform one-time purchasers into long-term advocates. What’s a loyalty program that’s won your heart? Let’s hear your stories! #CustomerLoyalty #FranchiseBusiness #BrandExperience #LoyaltyPrograms #BusinessGrowth https://lnkd.in/ecDfj8cH Zinrelo

Introducing the Future of Franchise Services Powered by ServiceNow. Say goodbye to complex workflows and hello to seamless #automation. Streamline your operations to boost efficiency and get customer satisfaction like never before. https://lnkd.in/dSJxZ_cb #DigitalTransformation #FranchiseServices #CapgeminiServiceNow#FranchiseOperation 

Loyalty System - it's a personal opinion Do you have a loyalty system in place that rewards your customers for shopping with you? 90% of businesses do from a recent article I was reading. This figure shocked me as I certainly don’t have a wallet bursting with loyalty cards. I do agree there are many out there, and there are some strong pros and cons to consider before taking that step. They work, but to what level of success you have depends on many things. How do you and your staff look at the reward. I have seen it where the card is on the counter in front of the customer and the staff don’t ask the customer if they have one, whilst processing their order, and I rarely hear customers being offered to take one. I have seen them offered the card, but don’t explain the benefits, this is prime time for promoting the value. At times owners and staff seem genuinely frustrated that the customer is using their freebie, instead of thanking them for being a loyal customer. It is important if you have a loyalty system in place you educate your staff on how they work, the rewards and how to motivate your customers to earn them. Instead of wasting money on new clients you are rewarding existing clients, who hopefully will return to you next time instead of heading into the more convenient bakery. A good loyalty system will come up at social events, sporting events and dinner parties, so ensure you give this a thought and be mindful of choosing something that will not affect your profit margin too much but will enhance customer loyalty. Here are three elements to consider with your loyalty program. 1. Cash Value 2. Choice of Redemption 3. Convenience Simplicity is important, you don’t want to have a sophisticated program, that often gets it wrong, and doesn’t calculate correctly, or is offline at times, which can make it harder for your staff to explain, as well as do more for distrust amongst your customers than loyalty. #loyalty #customers #bakery #franchisee #franchise #riseupbakerycoaching #bakeryowner

Take a look at this insightful article to learn how prioritizing training can revolutionize customer service in your franchise business. Click the link below to explore the synergy between training initiatives and customer satisfaction. #franchisee #franchiseowner #management #training #customerservice #operations #multiunit #businessowner #success https://lnkd.in/eev44fCm

Franchise businesses often face several pain points that can hinder their growth and success: ❎ Lack of brand consistency ❎ Limited customer insights ❎ Operational complexity ❎ Competition and differentiation ❎ Technology integration ...to name a few. Sound familiar? It may be time to redefine your franchise business with expert loyalty program software. Read our blog for actionable insights, strategies, and solutions! https://bit.ly/3WjqDDR #franchisebusiness #loyaltyprogram #customerengagement #businessgrowth #bloyalloyaltyplatform

Take a look at this insightful article to learn how prioritizing training can revolutionize customer service in your franchise business. Click the link below to explore the synergy between training initiatives and customer satisfaction. #franchisee #franchiseowner #management #training #customerservice #operations #multiunit #businessowner #success https://lnkd.in/eZcENGfS

66% of customers equate more customer reviews with more trust in a brand when searching online. Know how much higher that rate increases when it’s a specific franchise with reviews? Try Franchise Clarity, the user-friendly platform that helps franchise owners effortlessly automate the customer review process and increase leads. https://lnkd.in/gCqZx9ge  #OnlinePresence #ReputationManagement #BusinessSuccess

Operational KPIs vs. Customer Experience KPIs: Striking the right balance With its standardized practices, the fast-paced, competitive world of franchising can be particularly prone to laser-focusing on only operational KPIs.  But, what are KPIs, and why are they important? 📚Read the full article here: https://lnkd.in/eQqNaHJ2 Shoppers Confidential Inc.  #KPI #businessnews #franchising

💥 23% operational profit at our business center location.* Running a successful franchise isn’t just about great food — it’s about finding the perfect balance between efficiency, customer experience, and strategic growth. We’ve achieved that balance, delivering impressive results! What's your superpower? *Targeted and achieved during select months of the year. #BusinessSuccess #OperationalExcellence #FranchiseGrowth #SaladBoxFranchise