"Ask not what your software can let you do, ask what your software can do for you"
Had a blast at #PegaWorld2024 on the "Sparks of AI driven Autonomous Operations" panel, where we just scratched the surface of how AI is transforming both worker & software productivity expectations - with real world examples!
The industry shift towards a 'Service-as-Software' model unlocked by AI means that vendors, partners, and organizations need to be ready to thrive in this new era. As opposed to a traditional platform in the Software-as-a-Service (SaaS) model simply being a place for workers to create workflows or input data, enhanced AI-driven platforms aim to assist the worker by also performing services - reading & interpreting data, creating follow-on tasks, generating responses, and more.
This readiness starts with a strong grounding in technical aptitude and an understanding of the business problem, then scaled through an innovation framework to responsibly & holistically unlock this next phase of autonomous operations. Catch the replay of the session here & reach out to chat more!
https://lnkd.in/edR7x5jN
Thanks to Peter van der Putten for hosting the panel with myself, Martijn Hagens and Jamie Moorhouse, as well as Anu Khosla Shah, Michael Rosenthal, and Dave Michaels for helping to make it happen!
And big thanks to the AFS Pega practice for the in-person cheering section (Carl Holmquist Nancy Blanco Alex Griffith & Co) and the broader Platforms team for the constant virtual support - Amy Giovannucci Stephen Hurley Jessica Bannasch & everyone else!
#Pega #Automation #Platforms #Innovation #AccentureFederalServices
Pegasystems Accenture Federal Services
🛜 Network Solutions at Xpodigital l Strategic Partnerships & Business Development l Director of Events
3moHaving these hands on opportunities are the best way to experience how these products are elevating how we do business. Well done, Pegasystems!