Ellen Schultz’s Post

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Versatile health policy consultant passionate about improving health, starting with putting people first

I appreciate the hard look at 15 years of Medicaid and CHIP Quality Measurement in a recent Health Affairs Forefront article. The authors point out that in that time, despite massive investment in performance measurement, we’ve seen very little progress in improving the quality of care for adults and children enrolled in Medicaid. 5 of the 11 metrics they compared over time actually saw a decrease in quality, and the other half showed only modest quality gains. They also rightly point out that a big gap lies in what we’re measuring – too many quality measures miss what matters most to patients and their families. What the article misses is how to refocus measurement on what matters most to the people we ultimately seek to benefit. 𝗛𝗼𝘄 𝗱𝗼 𝘄𝗲 𝗸𝗻𝗼𝘄 𝘄𝗵𝗮𝘁 𝗺𝗮𝘁𝘁𝗲𝗿𝘀 𝘁𝗼 𝗽𝗮𝘁𝗶𝗲𝗻𝘁𝘀 𝗮𝗻𝗱 𝗰𝗮𝗿𝗲𝗴𝗶𝘃𝗲𝗿𝘀? 𝗪𝗲 𝗺𝘂𝘀𝘁 𝗮𝘀𝗸 – 𝘁𝗵𝗲𝗻 𝗮𝗰𝘁 𝗼𝗻 𝘄𝗵𝗮𝘁 𝘄𝗲 𝗵𝗲𝗮𝗿. Patients’ and caregivers’ lived experience is essential expertise for developing and implementing measures. It’s expertise we’ve mostly ignored and sidelined in measurement efforts to date. If the last 15 years of widescale measurement efforts aren’t achieving the kinds of transformational change we know we need, shouldn’t we do something different? Partnering with patients and caregivers to decide what to measure, what those measures mean, and how to make improvements, is essential for a patient-centered and equitable healthcare system. #communityengagement #measurewhatmatters #livedexperience #patientexperience https://lnkd.in/gR9em2T2

Building On 15 Years Of Medicaid And CHIP Quality Measurement | Health Affairs Forefront

Building On 15 Years Of Medicaid And CHIP Quality Measurement | Health Affairs Forefront

healthaffairs.org

Lois Frankel (she/her)

Embedding in entrepreneurial initiatives to drive compelling missions forward.

7mo

Thanks for this thoughtful post, Ellen. Such sobering and disappointing results, but not surprising if measurement has left out the people at the heart of the healthcare experience.

Well stated Ellen!

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