Elvin Salazar’s Post

Looking for insights into Conversational Intelligence trends? NICE has you covered! Discover why we've been recognized as a top performer in the Opus Research Intelliview Report and learn how our CI solutions can revolutionize your customer experience strategy. Don't miss this opportunity to access exclusive analysis. Download the report today! https://lnkd.in/g3YvjeXB #CustomerExperience #ArtificialIntelligence

Exciting news! Orange Cyberdefense has chosen NICE CXone to elevate their customer service and streamline operations globally. Through the power of NICE CXone, they will provide a seamless, 24/7 digital experience across nine countries and sixteen sites. Read here: https://lnkd.in/g-sjzgND #CXone #CustomerExperience

We're proud to announce that NICE has been named to the KMWorld AI 100: Companies Empowering Intelligent Knowledge Management! This recognition highlights our commitment to integrating AI and related technologies into our offerings. Read more: https://lnkd.in/g9kK8qg4 #CustomerExperience #ArtificialIntelligence #KnowledgeManagement

We're proud to announce that NICE has been named to the KMWorld AI 100: Companies Empowering Intelligent Knowledge Management! This recognition highlights our commitment to integrating AI and related technologies into our offerings. Read more: https://lnkd.in/g9kK8qg4 #CustomerExperience #ArtificialIntelligence #KnowledgeManagement

Relive the excitement of Interactions International in London! Watch the video highlights and experience the innovation, insights, and energy that made this year's event unforgettable. A big thank you to all who attended and made it a success! #InteractionsIntl2024 #NICEi2024 #CXAIMastered

Want to learn how to ensure successful CX AI integration? Elizabeth Tobey, Head of Digital & AI Marketing at NICE and guest speaker Christina McAllister, Senior Analyst at Forrester hit all the key points you need to succeed with CX AI in 2024. Find the webinar on demand here: https://lnkd.in/gmAc-3zY #ChatGPT #CustomerExperience #ArtificialIntelligence

Congratulations to the 2024 International CX Excellence Award winners! 🏆 This year's winning organizations, recognized at our Interactions International event in London, have revolutionized consumer interactions through cloud, digital, and AI solutions. Discover how they're transforming CX and empowering employees with NICE's advanced solutions.

Just like women’s basketball, customer experience (CX) has found a new MVP to change the game: artificial intelligence. With AI, CX can deliver the ultimate experience for customers and create lifelong fans. Read the latest #IgniteCXInsights newsletter for the three leading ways to leverage CX AI to fully capture its power and potential.

A staggering 80% of a consumer's decision to continue business with a brand is influenced by the quality of their customer service experience. Join Andrew Traba, Vice President of Product Marketing at NICE, to discover why the right data makes all the difference for CX. Find our informative podcast series here 🎙️ https://lnkd.in/gRmR7Dr6 #CustomerExperience #ArtificialIntelligence

Transforming customer service worldwide! 🌍 See how Tripadvisor standardizes success with NICE CXone, achieving operational efficiencies, cost reductions, and improved performance. Learn more: https://lnkd.in/g4PeuXhe #CustomerExperience #CXone