Embassy Suites by Hilton Tampa Downtown Convention Center’s Post

Baristas or media professionals. It’s always a pleasure when jobs are taken seriously. Lots of it comes down to systems. Does the coffee shop have what you want? Are the elements easily in reach for the barista? Does the register work? Some of it is of course customers. Are they just rude? Or are they rude because the shop doesn’t have what they need or the servers can’t do what they want? Lots of it is management. Do the employees feel motivated, encouraged, supported? But so much of it - SO much of it - is down to the person themselves. I don’t know how many people apply to work at Starbucks, but presumably a lot more than they hire. And I’m not sure if the best systems on earth can turn most of us into happy carefree baristas. Hiring is the most important investment we ever make, and it’s one that’s never right or wrong in and of itself. People are dynamic and respond to the company, the management, the customers. But starting with a naturally happy person has got to be good idea.

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Azzura Investments Limited

Azzura Investments Limited

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