Emma Costin’s Post

What a great client meeting today! We tackled an important issue, collaborated to gain a solution and broke bread together. Literally. Jimmy John’s. But what I want to talk about is the breathtaking view out the conference room window, overlooking the Quad. #hotels #hospitality #hotelsales #stunning #directorofsales #partnership #collaboration #uchicago #hydeparkchicago Teja Syers University of Chicago

🌟 Embracing the Essence of Hospitality 🌟 In the dynamic realm of hospitality, every interaction is an opportunity to create memorable experiences. From the warm welcome at the entrance to the personalized service throughout, hospitality is a delicate dance of anticipating needs and exceeding expectations. In a world driven by connections, the true magic lies in fostering genuine relationships. Whether it's in the hotel industry, event planning, or any customer-centric field, the power of hospitality lies in making people feel seen, valued, and truly cared for. As professionals in this space, we are not just service providers; we are architects of moments that linger in the hearts of our guests. The attention to detail, the commitment to excellence, and the passion for creating a welcoming environment – these are the hallmarks of true hospitality. Let's celebrate the spirit of hospitality that transcends industries. Share your stories, insights, and tips on how you infuse the magic of hospitality into your work. Together, let's continue to elevate the standards and redefine what it means to provide exceptional service. #Hospitality #CustomerExperience #ServiceExcellence #Professionalism #Connection

Hospitality high street businesses! What are your top tips for making your space cosy and welcoming? We know customers are more likely to return and indeed recommend you, if they feel comfortable and valued - how do you achieve that in your space? #hospitality #highstreets #customerexperience

🌟 Attention Atlanta Executives, CEOs, and Business Professionals! 🌟 Are you finding it challenging to balance your busy schedule while trying to secure reservations at top restaurants, book luxury hotels, or plan activities for your precious downtime? Let me take that burden off your shoulders! As a dedicated concierge service specialist, I offer personalized assistance to help you make reservations at the most sought-after spots in Atlanta and the Metro Atlanta Area. Whether it's a table at a top-tier restaurant, tickets to the hottest concert, or finding the perfect attraction for your weekend, I’ve got you covered. Here’s how I can assist you: Exclusive Restaurant Reservations: No more waiting lists. Enjoy dining at the most exclusive venues. Luxury Hotel Bookings: Stay in the best hotels, with all details handled for you. Sporting and Concert Event Tickets: Secure prime seats at major events. Tailored Itinerary Planning: Discover the best attractions and activities without the hassle of research. Don’t let your busy schedule stop you from enjoying the best that Atlanta has to offer. Connect with me today and let’s make your next reservation or plan your next event seamlessly! 📩 Message me for more details and to start planning your next extraordinary experience in Atlanta! #Atlanta #MetroAtlanta #ConciergeService #ExecutiveAssistance #RestaurantReservations #HotelBookings #EventPlanning #BusinessProfessionals #LuxuryLifestyle #WorkLifeBalance

When it comes to choosing where they eat and drink, at 74%, hospitality operators view quality of experience as the key driver for consumers. That’s according to the recently released Hospitality Business Leader Survey 2023, compiled by The Caterer and CGA by NIQ. It’s an interesting figure, as it highlights the value the industry sees in experiences, the opportunities that exist to enhance them, and also shows us that embracing events can act as a powerful point of difference for the sector. Differentiators include: ✨ Hosting intimate, one-off dinners and showcase evenings 🎭 Adding elements of immersion and interactivity ☀️ Creating a schedule of annual events that tap into the seasons and key cultural happenings 🎨 Refreshing existing spaces over specific periods through creative theming and styling, so as to surprise and delight Interested in learning more about how you can set your hospitality business apart from the rest? Why not drop us a line: hello@sledge.co.uk #Sledge #hospitality #events #eventproduction #immersiveexperiences #experiential

✨ Meet Nala, our CMO (Chief Morale Officer)✨ Drop by our office to meet Nala, have a bru and watch a complimentary tailored demonstration of our system to learn what we can do for your business. Book a demo today! #hospitalityindustry #hotel #events #eventmanagement #bespokesoftware

At Third Avenue Events, we embrace the philosophy of Unreasonable Hospitality, where every interaction, good or bad, is an opportunity to create joy and delight. 📸 Moments can turn into memories. 🚧 Obstacles can turn into opportunities. 🏆 Worries can turn into wins. Here’s how we met recent challenges with Unreasonable Hospitality! ➡️ #unreasonablehospitality #eventplanners #ourphilosophy #hospitality #eventplanning #eventmagic

In the ever-evolving hospitality industry, sometimes we need to pause and recalibrate. Yesterday I had the privilege of facilitating a Strategic Reset Session with the team at Paradise Valley Hotel, and it was a truly inspiring and rewarding day. These sessions are more than just a 'talk-fest'. They're an opportunity to: • Align your team's vision with customer needs • Explore innovative solutions to current challenges • Ensure your venue remains vibrant and financially sustainable • Reinforce your role in the community The Paradise Valley team's engagement and creativity were remarkable. Together, we delved into collaborative problem-solving and idea generation, focusing on balancing customer expectations with the hotel's core values and long-term vision. For those in hospitality feeling the pressure of industry changes or seeking a fresh perspective, consider taking a step back. A strategic reset can provide clarity and renewed purpose. Side note: If you're in Melbourne, I highly recommend visiting Paradise Valley Hotel. Just 45 minutes from the city, it offers fantastic food, great service, and a sprawling beer garden. You might even catch Puffing Billy chugging past – a perfect day trip experience! #HospitalityIndustry #StrategicThinking #InvestInChange

🎼 All we are saying / is give suburban hotels a chance! 🎶 Move your group out of the city and curb exorbitant parking fees. Enjoy #freeparking & more at Crowne Plaza Philadelphia - King of Prussia! #hotels #hotelsandresorts #hotelsales #conferenceplanning #meetingsandevents #businesstravel #meetingsindustry #meetings #meetingplanners

The Fundamentals of Hospitality: True excellence is achieved by surrounding yourself with extraordinary people! Focus on your strengths, and empower your outstanding team to handle the rest! #TheFundamentalsofHospitality #Hospitality #Success