Emmanuel Oginni’s Post

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Helping companies communicate effectively through live speech-to-text software

Something game-changing is here 🤩   It’s lightning fast, highly accurate ASR in dozens of languages and incredible features.   The potential for this to transform products and transform customer experience is huge.   Here are just a few examples:   ⚡ Instant workflows powered by voice Processes and workflows based on words or phrases that can kick start instantaneously – be that brand mentions, requests for account upgrades/downgrades, company specific workflows or actions mentioned during a meeting that do not have to wait until later.   🤖 Smart Interactive Voice Response Voice bots and call routing that can understand more complex utterances and respond quickly and effectively to queries, drastically improving customer experiences in a scalable and cost-effective way.   💪 Agent assist Knowledge base articles and AI-driven advice to customer service and sales agents, giving people empowerment and technology to help them be incredible at their jobs.   🤳 Live social content Accurate captions for live streamed content across social media platforms, so that even those who cannot crank up the volume can be involved and engaged.   🌍 International audiences for everything Live transcription and translation of audio in multiple languages to increase the global reach of content, and ensure audiences can tune in without a delay.   🚗 Voice commands in automotive systems ASR enables drivers to control in-car infotainment systems, navigation, and other features with voice commands, helping reduce distractions while driving.   🛍 Voice search for e-Commerce Real-time ASR can enhance the shopping experience by allowing customers to search for products or services using voice commands in online retail applications.   👩⚕️ Healthcare In medical settings, ASR can transcribe doctor-patient interactions, record medical notes, and help with real-time documentation, improving the efficiency of healthcare providers.    If you want an in-depth exploration of how real-time can transform Contact Centers, Media Intelligence and Events, head here: https://lnkd.in/dUHZHvzk   What are you waiting for?

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