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Lead Analyst @ Blinkit
8moTop of my mind. From Product usage perspective. 1. Active Customers (Used product/feature minimum X number of times) 2. Engaged Customers (Repeated usage of product by x number of times) 3. Retained Customers (Continues/Repeat usage of product frequently/every month) 4. Time to Value.(Time customer/user takes to realize value of product) 5. Customer/User Session duration on product. 6. Customer/User product usage frequency. 7. Completion rate & time of top 5/n task on product. Other 8. Support cost per customer/users. 9. Issue/tickets raised per customers/users. 10. NPS from customers/users. 11. lead to win funnel & drop off at different stages. + Many more at granular level. Happy to discuss.