Step-by-step Remediation Planning for Positive Customer Outcomes Step 1 – Define what you need to achieve by setting out your objectives and expected outcomes Download our free guide to designing remediation programmes here https://lnkd.in/eeHymYfW #remediation #complaintshandling #ppi #bestpractice #rectification #customerservice #consumerduty
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Step-by-step Remediation Planning for Positive Customer Outcomes Step 7 – Using results to develop business improvement programmes Download our free guide to designing remediation programmes here https://lnkd.in/ghZucsbP #remediation #complaintshandling #ppi #bestpractice #rectification #customerservice #consumerduty
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Step-by-step Remediation Planning for Positive Customer Outcomes Don’t be daunted by the prospect of remediation projects, follow our seven simple steps to help deliver the best outcomes for your customers and your business. Download our free guide to designing remediation programmes here https://lnkd.in/eeHymYfW #remediation #complaintshandling #ppi #bestpractice #rectification #customerservice #consumerduty
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Step-by-step Remediation Planning for Positive Customer Outcomes Step 6 - Balance regulatory, customer, and operational demands Download our free guide to designing remediation programmes here: https://lnkd.in/ghZucsbP #remediation #complaintshandling #ppi #bestpractice #rectification #customerservice #consumerduty
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Does maintaining stellar customer service with limited resources feel impossible? Our latest blog post reveals how contact center consulting can help you balance priorities and exceed customer expectations. https://bit.ly/44R94gR #CustomerService #ContactCenter #CXStrategy
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Does maintaining stellar customer service with limited resources feel impossible? Our latest blog post reveals how contact center consulting can help you balance priorities and exceed customer expectations. https://bit.ly/3KcDOPV #CustomerService #ContactCenter #CXStrategy
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Entrepreneur, Consultant, Technology Futurologist, C0-founding member of the Texas Triad & IT Strategist
Does maintaining stellar customer service with limited resources feel impossible? Our latest blog post reveals how contact center consulting can help you balance priorities and exceed customer expectations. https://bit.ly/4bHf0Lw #CustomerService #ContactCenter #CXStrategy
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Does maintaining stellar customer service with limited resources feel impossible? Our latest blog post reveals how contact center consulting can help you balance priorities and exceed customer expectations. https://bit.ly/3QWLMAe #CustomerService #ContactCenter #CXStrategy
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Does maintaining stellar customer service with limited resources feel impossible? Our latest blog post reveals how contact center consulting can help you balance priorities and exceed customer expectations. https://bit.ly/4aA61KY #CustomerService #ContactCenter #CXStrategy
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Does maintaining stellar customer service with limited resources feel impossible? Our latest blog post reveals how contact center consulting can help you balance priorities and exceed customer expectations. https://bit.ly/3wNunmI #CustomerService #ContactCenter #CXStrategy
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Partnering with IT Leaders to Identify the Perfect Solutions, Streamline Technology, Boost Efficiency, Drive Innovation, and Maximize Cost Savings
Does maintaining stellar customer service with limited resources feel impossible? Our latest blog post reveals how contact center consulting can help you balance priorities and exceed customer expectations. https://bit.ly/3Ki6OFT #CustomerService #ContactCenter #CXStrategy
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