EXIN’s Post

📣 Exciting News: Praxedo at Digital X 2024! 📣 We are thrilled to announce that Praxedo GmbH will be exhibiting at Digital X 2024, Europe’s leading digital transformation event, happening in Cologne! This is where technology meets business innovation, bringing together industry leaders, decision-makers, and tech pioneers to shape the future of digital solutions. 🌐 ✨ At the event, Praxedo will showcase an advanced, hyperautomated solution for service intervention scheduling in collaboration with Quickwork. This solution is designed to revolutionize how high-volume service operations manage their workflows. ⚙ 🚀 By automating the scheduling process, service providers can significantly improve operational speed, while also driving financial efficiency. This is a game-changer for businesses with large-scale service operations that need to optimize their resources without sacrificing quality. Don't miss this chance to see how Praxedo can help you transform your service operations and meet the demands of a fast-paced, digital world. We look forward to connecting with you at Digital X! You find us at booth 1.18 #Praxedo #DigitalX #Hyperautomation #ServiceScheduling #Quickwork #OperationalEfficiency #DigitalTransformation #ServiceInnovation #FutureOfWork #TechExhibition #FinancialEfficiency #Dabei

2025 stands to be another exiting year for our customers, our partners and us and one which I am both optimistic and eager for. Our priorities for 2025 are centred around 5 topics: 1) Unmatched Customer Experience – Advancing solutions that continue to delight our customers and ensure that we continue to connect their world. 2) Radical Scale – Scaling our platforms and services across our footprint 3) Unbreakable Network – Working with our partners in the countries to improve the robustness and stability of our platforms & networks 4) Unlocked Foundation – Exploring and supporting new ways to enhance and improve the commercialization of our networks 5) Best Tech Team – Creating ways for our people to continue developing the skills needed to ensure we remain a future-proof organisation In addition to what Matthias Schiffer stated in an earlier post we are also advancing a series of key initiatives: - Harmonisation of our platforms to better scale our products and solutions - Making Open Radio Access Networks (ORAN) a reality across our footprint - Drive down energy consumption in all our technology domains - Leverage better data and enhanced AI technology to increase efficiency, productivity and customer experience - Maturing and scaling the work we are doing on the common operating model in Europe For our people, we are focusing on: - Continuing the development of future skills - Increasing diversity within our organisation - Developing and implementing succession planning and greater talent utilisation - Ensuring we acquire the right skills within the organisation and at the right cost To improve our ability to succeed in the delivery on these strategic objectives, we are focusing on enhancing and improving our collaboration within TDI and between us Group Technology and our NatCo partners. As we progress on this journey I look forward to sharing our successes and learnings along the way. I am also excited to see our best-in-class TDI people rise to the challenge, share their skills, and help us continue to achieve the results we are trusted by our partners to deliver. The first opportunity for an exchange is on the upcoming MWC2025 in Barcelona. Looking forward to meet you there! Claudia Nemat Dominique Leroy Abdu Mudesir Dobroslawa Czarniakowska-Grabowska Maryam Samiei-Rupp Irina Golland Andreas Gebler Carlos Fernandes Philip Wiese (LL.M.) Gordon Borst

🔧 Bringing Innovations to Life with Enno de Boer! 🚀 Enno de Boer, Head of Global Operations Technology at McKinsey & Company, highlights the importance of focusing on applying current innovations rather than constantly creating new ones at MWC Barcelona. He emphasizes the need for more research to drive user adoption and simplify user interfaces for a smoother experience. Watch the full episode here 👉 https://bit.ly/4aEvjsl #InnovationInTech #UserAdoption #SimplifiedTech #MWCBarcelona #McKinseyTech

🛣️ The Ikue team hits the road When TM Forum's Innovate Americas ‘24 finishs tonight, the Ikue team will hit the road for a U.S. Roadshow! We’ll be traveling to Austin, Miami, Boston, and New York, bringing the world’s first Customer Data Platform built exclusively for telcos directly to you. Meet with the Ikue team to learn how our Marketing Toolkit of proprietary use cases accelerates time to value. Instead of having to design, build and deploy each use case iteratively, our AI machine learning powered Customer Value Management use cases can be activated straight out of the box, cutting implementation time from months to weeks. If you're not in Dallas for Innovate Americas ‘24, don’t worry! We’d love to meet up with you during one of our stops to discuss how our platform can help transform your marketing. Be sure to follow us for updates and schedule a meeting with us at https://bit.ly/3MTI1sO #USTour #OnTheRoad #Austin #Miami #Boston #NewYork #Telecoms #CDP #CustomerExperience #DataDriven #Innovation

The 9th round of the Dentsu e4m Digital Report 2025: Explore the ever-changing digital world with Looking Through the Kaleidoscope—where innovation, creativity, and technology converge to shape the future today.

Being a Product Manager is no easy thing, especially when things are out of your control. 👀 *Not another user story, I promise We all know that being a Product Manager is about being everywhere, but also about being focused, about understanding the details, but also about piecing the bigger picture. However, what nobody prepares you for is when it's about letting go. I think I am still learning that one as I go. You need to trust the team and let the expert stakeholders call the shots (within reason) for their processes, you need to trust and support the BAs and the devs to find the best solutions after you lay out the issues, and you need to trust your commercial team that they are going to accurately and proudly represent the product that you saw going from 0 to 1. For example, in two weeks, at Greenbook's IIEX Amsterdam, Tasneem & Dan will be presenting our case study on protein bars and new trends in functional food, in collaboration with Jade & Joy. It's the first time we'll publicly talk about Product Hub by MMR Research, so my emotions are running high, but I am sure they will be great. Not an easy thing that - letting go, but that's how we achieve autonomy and mastery in our teams, and there is no better feeling than that. I guess I'll have to just take a deep breaths and enjoy the ride 🚀

Wrapping up an extraordinary 2024! As the year comes to a close, we’re reflecting on the milestones that have made 2024 a pivotal year for ICR Evolution. Here’s a look at some of the key highlights of our journey: 👉 A NEW CHAPTER In 2024, we joined forces with trueIT Systems and became part of Total Specific Solutions Spain. This fusion strengthens our capabilities, broadens our reach, and accelerates our mission to empower #customerexperience excellence worldwide. Thank you to our clients, partners, and team for being an integral part of this incredible journey. 👉 PRODUCT INNOVATION 🔹 Fully redesigned Web Agent interface, delivering a more intuitive and efficient experience. 🔹Launch of a new Live Chat, empowering seamless and real-time communication with customers. 🔹New Quality, our #AI -powered tool, revolutionising quality assessments by combining precision and speed. 👉 INDUSTRY LEADERSHIP We are proud to have participated one more year in Expo Relación Cliente , Spain’s largest event for the contact center industry, connecting with industry leaders, friends, clients and partners. Let’s continue to innovate, collaborate, and grow together in #2025 ! What are your top highlights from this year? 

We had an incredible time at the Multimodal 2024! A big thank you to everyone who visited the Lobster booth. It was great to put faces to names, connect with so many visionary minds and share insights into the future of tech. ✨ Here's a recap of our key takeaways from our conversations with prospective customers: 🔹 Innovation is thriving: Multimodal highlighted the rapid pace of innovation within the industry. From AI-driven solutions to eco-friendly products, the future looks bright and dynamic. 🔹 Scalability is key: Many visitors emphasised the importance of scalability in tech. There is a clear need for more adaptable and flexible products & services that grow with businesses and help them respond to changing requirements. 🔹 Technology integration: One key Multimodal takeaway was the emphasis on being able to seamlessly integrate all solutions and tools within one holistic system. This approach ensures synergy among various technological components, maximises efficiency and effectiveness across the board for seamless, data-driven decisions. Thank you to everyone who stopped by our booth, attended our sessions, and engaged in thought-provoking discussions. If you want a taste of Multimodal 2024, then check out our highlight video and feel the buzz of the show! #Lobster #NoCode #DataIntegration #AppDevelopment #Multimodal2024 #TechTrends #Innovation

Come and talk to us about optimising costs about your IT and FinOps estate! #Flexera #FinOps #ITAM #Gartner

Let the count down begin! Digital Excellence (2024) Conference & Exhibition this is going to be epic! 😁 #DX2024 #DigitalTransformation #Membership