EXL’s Post

🌟 News for AWS Partners! Introducing the Business Outcomes Xcelerator (BOX) Program, designed to help partners innovate and grow faster than ever. 🏎️💨 Join us in co-creating impactful solutions that LOB buyers love and unlock new revenue streams, plus: 🌟 Partner Matchmaking 🌟 Financial Incentives 🌟 Ready-to-Use Resources Ready to accelerate your growth? Learn more about Business Outcomes Xcelerator (BOX) Program below. #AWSPartners #ISV #BOXProgram

Taking advantage of Amazon Q for your business is a no brainer. But what are some easy ways to get started? Learn more from AllCloud CTO, Peter Nebel, on leveraging Amazon Q for customer 360 insights with Salesforce or to improve employee productivity with Atlassian Suite. Read here: https://bit.ly/3Vf2RYG #AmazonQ #Salesforce #data #customer360 #atlassian

70% of digital transformation efforts fail, and successful ones often take 3 years to see results. At TTEC Digital, we've built solutions to fast-track CX transformation and bridge the gap between tech and business needs. https://bit.ly/4ed4kFF AWS Partners #CXTransformation #DigitalSolutions #CustomerExperience

70% of digital transformation efforts fail, and successful ones often take 3 years to see results. At TTEC Digital, we've built solutions to fast-track CX transformation and bridge the gap between tech and business needs. https://bit.ly/4ed4kFF AWS Partners #CXTransformation #DigitalSolutions #CustomerExperience

In this great article Freddy Jimenez and Alexander Schrameyer at #AWS state that "Agents make up more than 70% of contact center operating costs and anything that helps them do their job better doesn’t just improve service, it also has a big impact on the bottom line." 😲 - Imagine if you were able to #boost the end-to-end accuracy moving from 85-90 calls correctly to a amazing 95-99! In a call center with eg. 1M calls/month, average cost for a call 5$, that´s what I call a genuine business case, not having mentioned the improvement of other KPIs such as #CSAT, #NPS etc.... There is actually a 3rd party add-on, just like the article describes that does this! Interested to learn more about Teneo Accuracy Booster for AWS Connect, please send me a DM and I´ll be happy to show you exactly how it works and how fast it can be implemented! #AWSconnect #TeneoAccuracyBooster #teneo

🎫 Mark your Calendars 🎫 As with every new Financial Year, Microsoft set out their FY Priorities so Partners can align their businesses with these priorities and get up to speed on what Microsoft are going to be focusing on for the year ahead. July 22nd is the date. Stay ahead of the pack by registering here: https://lnkd.in/eHgVDTUg #mspartner #microsoftpartner