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How to become a successful STEWARDING MANAGER? (Introduction) How to start a Stewarding career and work in Deluxe Hotels, Passenger ship or any Food establishment of your choice and meet different people? I would like to share an Induction Pack , as a guide for all enthusiasts who want to start their career in the field of exciting and challenging role of Stewarding Being a successful Stewarding Manager is not Magic, it entails a lot of patience, dedication and hard work. In this topic I will share to you a step-by-step approach on how to become a successful Steward that will lead you to become a Team Leader/Supervisor, Asst. Stewarding Manager to Stewarding Manager/Back of House Manager or Director of Stewarding. Before we proceed, we need to create a poll/survey to gauge how many are interested to learn. press like button or comment Are you ready?

HOW TO BECOME A SUCCESFULL STEWARDING MANAGER? Part # 1 WELCOME TO STEWARDING It is with great pleasure that I take this opportunity to welcome you for this exciting journey in the World of Stewarding . The objective is to partake/share how to start working in a friendly and warm atmosphere, to support and help each other during and after your duties, demonstrating professionalism and implementing consistent positive attitude that will make your colleagues, subordinates to be satisfied, and to encourage them working together by sharing knowledge  In this topic you will find information about Stewarding Department, The Hotel and the Stewarding functions and the job. This has been designed to help you during the first few weeks with Stewarding I hope that you will enjoy learning, and find your job satisfying, rewarding and that you will have a lot of fun in the workplace.   Good luck.   Amante M. Amurao Pre-opening Chief Steward/Back of House Manager/Hygiene Manager   IMPORTANT ! KNOWING FIRST WHAT ANNOYS THE GUEST?  - Being ignored by the Staff - When guest is speaking, staff suddenly cut off and wrongly assumed what the guest is going to say - Staff wearing dirty/untidy uniforms - Message received not being passed to the guest - No eye contact nor speaking to guests when they are being welcomed to the restaurant - Staff being too familiar with the guest - Inconsistency in providing service standard - Staff not paying attention to guest needs - Guest waiting on long queue at a restaurant and not being       attended - Poor Product Knowledge - Mis- spelled guest’s name - Making Promise to guests that cannot be met - Waiting too long for the bill, or incorrect bill - Poor/inaccurate information given to guests - Not picking a Telephone call - Staff chewing gums or eating - Unfriendly staff - Lack of personal touches These lists are encountered by our FRONT LINE Colleagues( The Chefs & Waiters) , knowing this information will help us to assist them in confidently providing excellent service to our guests e.g. by supplying them with cleaned equipment and maintain hygiene & sanitation in the workplace. WHAT IS STEWARD'S EXPECTATIONS EMPATHY RESPECT TO BE TREATED IN A DIGNIFIED MANNER, AS AN INDIVIDUAL NOT AS A NUMBER GIVE TRAINING/BRIEFING PAY ATTENTION TO THEIR NEED INTRODUCED TO SENIOR MANAGEMENT HELP THE BEGINNERS/EMPLOY BUDDY SYSTEM HONEST FEEDBACK / KEEP INFORMED NEEDS PLAIN EXPLANATION - EASY TO UNDERSTAND TO BE INFORMED OF ANY CHANGES OR OPTIONS OPINIONS & SUGGESTIONS MUST BE HEARD COMPETENT, EFFICIENT & RELIABLE WORK PRACTICE SUPPORTIVE LEADERS ---next topic ----  COMPANY’S EXPECTATIONS FROM STEWARDS

Stay Encouraged Stewarding Manager There Is More During the day, especially during work, one's mind is filled with various thoughts. Working in Stewarding sometimes leads to contemplating why one continues in this role. For some, it's a genuine enjoyment of the job, for others, it might be about financial necessities, or it could be seen as a stepping stone in one's career, opening doors to future opportunities. It's essential for Stewarding managers to acknowledge that the skill required to support a large group of people and ensure they have everything they need in a conducive work environment goes beyond what is typically considered an entry-level position or average ability. Facing the daily challenge of going to a job where your efforts might not be valued or appreciated can be daunting. Stewarding managers often navigate through language and cultural barriers, yet they persist, playing a crucial role in fulfilling the mission. These managers learn to adjust, adapt, and overcome challenges to keep moving forward. Some people in high positions, with formal educational qualifications, may not possess the stamina or capacity to handle the day-to-day tasks that Stewarding managers do. This observation isn't meant to belittle anyone. Rather, it's to highlight the greatness within Stewarding managers and the immense potential they have to achieve even more. Interestingly, Stewarding managers are responsible for overseeing the entire food and beverage department, yet they might not always have the authority that matches this responsibility, or they might not be seen as equals to others in positions with fewer responsibilities. Specifically to those Stewarding managers who feel underappreciated or unrecognized, I want to extend a heartfelt thank you. It's important to realize that you are not less and you don't have to feel inadequate. You are more than enough, and you should never stop believing in yourself and what you can achieve. Remember, being a Stewarding manager is what you do, not who you are. So, keep dreaming, keep being creative. The future might be uncertain, but your value and what you bring to the table are constant. As a Stewarding manager, you are capable of more and deserve all you can accomplish. Keep living

Ready for a career change that aligns with your goals as a Sous Chef? Many employees in the catering and hospitality sector are looking for new opportunities for growth, better compensation, and a more positive work culture. It might be time to explore what else is out there if you're feeling stuck or undervalued. We partner with top catering and hospitality companies, offering exciting roles, competitive salaries, and environments where you can enjoy working. Interested in a confidential discussion about potential opportunities? DM me on here for a confidential chat #souschef #souschefroles #ksbrecruitment #hospitalityrecruitment

Stay Encouraged Stewarding Manager There Is More During the day, especially during work, one's mind is filled with various thoughts. Working in Stewarding sometimes leads to contemplating why one continues in this role. For some, it's a genuine enjoyment of the job, for others, it might be about financial necessities, or it could be seen as a stepping stone in one's career, opening doors to future opportunities. It's essential for Stewarding managers to acknowledge that the skill required to support a large group of people and ensure they have everything they need in a conducive work environment goes beyond what is typically considered an entry-level position or average ability. Facing the daily challenge of going to a job where your efforts might not be valued or appreciated can be daunting. Stewarding managers often navigate through language and cultural barriers, yet they persist, playing a crucial role in fulfilling the mission. These managers learn to adjust, adapt, and overcome challenges to keep moving forward. Some people in high positions, with formal educational qualifications, may not possess the stamina or capacity to handle the day-to-day tasks that Stewarding managers do. This observation isn't meant to belittle anyone. Rather, it's to highlight the greatness within Stewarding managers and the immense potential they have to achieve even more. Interestingly, Stewarding managers are responsible for overseeing the entire food and beverage department, yet they might not always have the authority that matches this responsibility, or they might not be seen as equals to others in positions with fewer responsibilities. Specifically to those Stewarding managers who feel underappreciated or unrecognized, I want to extend a heartfelt thank you. It's important to realize that you are not less and you don't have to feel inadequate. You are more than enough, and you should never stop believing in yourself and what you can achieve. Remember, being a Stewarding manager is what you do, not who you are. So, keep dreaming, keep being creative. The future might be uncertain, but your value and what you bring to the table are constant. As a Stewarding manager, you are capable of more and deserve all you can accomplish.  Keep living

Employers often seek candidates with 8-10 years of experience due to the assumption that they possess a deeper understanding of the industry, proven track record, and ability to handle various challenges. However, it's important to acknowledge that extensive experience might not always be necessary for certain roles. In the hospitality industry, particularly in the restaurant business, the remuneration often does not reflect the profitability of the sector. Despite the potential for high earnings, salaries tend to remain low, coupled with demanding working hours and limited time off. Additionally, there is a prevalent issue of poor behavior from superiors, which can create a challenging work environment.

Always Stay Inspired, Stewarding Manager Always maintain faith, regardless of the challenges or situations you face. Remember, you hold great value and have much to offer, be it through sharing a story, an innovative idea, or a gesture of kindness. Continuously aim for self-improvement. The potential for goodness is boundless, and as long as you have dreams, they remain alive. Therefore, keep moving forward with persistence. Sometimes, due to our appearance or background, we may not receive the opportunities we deserve. However, this can't stop us from sharing our talents and value with the world. You are significant, free, wanted, beautiful, and embody all the attributes of greatness. So, keep rising, smiling, persevering, and showing resilience. Do your best and continuously strive to improve. Don't be discouraged by others' doubts; you are intelligent and equal to all, regardless of any mistakes. Learn from them, grow, and keep going. Disregard negative comments or emails. Focus on possibilities, celebrate successes, and make improvements when necessary. As a Stewarding Manager, stay motivated. You might need to change direction or career paths, but for now, excel in your current role and work towards success. Your journey only ends if you choose to quit. No matter what, your gifted talents remain yours. Remind yourself that you will overcome and continue to prosper. Nothing stands in your way as a Stewarding Manager. Utilize the time you have and make it work in your favor. You are talented, extraordinary, and remarkable. Start believing in yourself. There's more to you than others perceive. Stand tall, shake off any negativity, and keep thriving with purpose. Stay Inspired, Stewarding Manager, stay inspired. Keep Living!

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