I reached out to my former co-worker Dan Rukavina about 8-9 days ago...coincidentally, he and his wife were going to be in Prague just a few days later so by sheer kismet we got together for an afternoon when they were here and I got to show them around my new home! There's a great app for mass transit (PID Litacka) and another for finding your way around (Pubtran) so we got them set up with both before we made our way around the city.
Dan and I worked on a system called Intapp Open, which is used for running conflicts checks for a law firm prior to taking on a new client. Though we were part of the Project Management Organization, hence technically project and not product staff, we were on Intapp Open for nearly 2 years. It was my first project as a QA Analyst and to say I learned a ton is an understatement. I had been an Application/Systems Admin for several HUGE systems (including the biggest of all, the DMS (Document Management System) - the backbone of a law firm), but the QA role gave me continued exposure to SQL databases, Windows servers (for the application server) as well as services like IIS, REST APIs, Exchange integrations, etc. I grew to know that system inside and out which lead to my next 'learning opportunity': how to draw boundaries around my work to keep proper focus.
It's easy for an organization to take the 'easy route' and keep going to the people who know a system well when questions or problems arise. This doesn't work if you're a primarily a project-based employee: my role was to go from system to system and help with rollouts or major upgrades. As such, being a default go-to person for software I was no longer on basically meant 'volunteering' time from what I should have been doing (working on new projects) to provide ongoing support. It took some strategizing and conversation with my manager at the time (who was VERY supportive of freeing up my time to do the project work that was my actual job) to extricate myself from my defacto consultant role in a way that didn't burn bridges or leave people in the lurch. I like being needed, I like being helpful, but drawing lines was a professional necessity and roles and responsibilities needed to be clear- and not just for my own benefit. In any case, it was a great lesson learned.
Anyway, it was great to work with Dan and I'm glad I reached out to him when I did and even gladder that we were able to meet up in Prague. I really liked the people I worked with at Faegre Drinker and I made some great connections. Me, Dan and our PM Lindy were a great core team, and the devs and folks from Finance and Conflicts that we worked with were also wonderful. I hope you all have as much good luck with people and unexpected paths our careers can take as I did. My degree was in Philosophy and I somehow parlayed that into a career doing Finance and Legal IT. The ability to analyze, use logic, articulate ideas and identify problems transcends the boundaries of academia and business.
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