Featured’s Post

With toilet paper, rice, and cold drinks topping the charts this Black Friday, we are clearly facing a Cost of Living Crisis. In understanding what their customers are facing, businesses can empathise with them and create solutions to reduce their pain. A robust Customer Experience is critical to this. It is proven that companies that focus on CX will exhibit increased revenue, higher profit margins, more engaged employees, and customers who are willing to pay up to 18% more for products. Read on to find out how your company can use CX to weather the storm of the cost of living crisis below: https://lnkd.in/eNaC2p5Z #costofliving #customerexperience #clientexperience #empathy #revenue #leadership #balckfriday

Beat the crowd and learn how to thrive in retail! ✨ Explore an abundance of valuable content on my blog, neatly organized based on your most significant challenges. Whether it's customer service tips or insights on leadership, there's a blog for every inquiry you have! Dive into the wealth of knowledge at www.runninggreatstores.com; just head to Resources → Blog, uncover your specific "pain points," and start delving into insightful reads! 📚💡 #RunningGreatStores #KnowledgeHub #RetailBlog #ResourcefulContent

TOP 3 LAST WEEK: 1) 4 Common Types of Team Conflict — and How to Resolve Them; 2) A brief history of airline food’s rapid descent; 3) Harnessing the Power of Surrounding Store Traffic to Boost Profits https://lnkd.in/gAXAWtu5 #retail #leadership

TOP 3 LAST WEEK: 1) 4 Common Types of Team Conflict — and How to Resolve Them; 2) A brief history of airline food’s rapid descent; 3) Harnessing the Power of Surrounding Store Traffic to Boost Profits https://lnkd.in/gj2jD_e4 #retail #leadership

Thank you 🙏🏻 to Alicia Esposito from Retail TouchPoints for including me in this insightful report! “When learning and development are part of a company’s culture, leadership can see between 30% and 50% higher engagement and retention rates, according to Deloitte. With retail organizations still struggling to tackle high turnover, especially at the store level, now is the time for them to employ new technology to support learning, development and collaboration” To read the full report click the link below.⬇️ https://lnkd.in/gGXB7f5n

The Retail Industry Leadership Association (RILA) Conference was a valuable event to network with retail industry leaders and supply-chain solution providers. Our team learned important insights on supply chain trends and strategic considerations influenced by changing consumer behaviors. As we conclude the conference, we have identified 4 key trends essential for retailers to be aware of.

This year’s Retail Industry Leadership Association (RILA) Conference provided a great opportunity to re-connect with retail industry leaders and solution providers in the supply-chain realm. Our team gained valuable insight on the state of supply chains and on strategic considerations from retailers about which aspects of consumer expectations are temporary and which are underpinned by a permanent shift in behaviors. As we wrap up the activities from the conference, we have identified 4 key trends every retailer should know:

Most retail leaders miss the execution mark. They build a killer loyalty strategy and program in theory. But it's complicated. Hard to communicate. And difficult to Math. = Budtenders and store teams are not excited = Customers not excited Results are weak. 2023 Vetrina started saying programs need to be so simple Grandma understands them. If it doesn't pass the test, it gets reworked or eliminated. Follow along on how to empower your teams with easy-to-explain loyalty and promotions in the Vetrina newsletter

“Content about the future of retail is everywhere today. What’s in shorter supply is the context and deeper insights required to capitalize on that future. This year’s RISE event will deliver not only remarkable content but most importantly, the essential context to make it actionable in your business.” ~Doug Stephens, Founder, Retail Prophet For retail leaders and decision-makers in C-Suite, VP and Director levels. Learn more about the David Sobey Retailing Centre RISE Program below. #RetailInsider #Retail #Learning https://lnkd.in/gAU8xYQZ

🌟 **Key Factors to Success in Retail Excellence: Insights from Hilary New ** 🌟 As we conclude our enlightening series on improving Inventory Record Accuracy at Pandora, Hilary New distills the wisdom gained into five critical factors for success. This journey has not only transformed Pandora but also set a benchmark for other retailers. 📊 **1. Understanding What Good Looks Like**   The first step is to define what 'good' looks like for your organization. While industry benchmarks are helpful, it is crucial to tailor these to the unique objectives of your business. Understanding this alignment helps steer all strategic efforts in the right direction. 🎯 **2. Capitalizing on Quick Wins**   Quick wins are essential for demonstrating early success and securing buy-in across organizational and functional departments. These wins not only motivate the team but also validate the strategy, paving the way for broader organizational support. ⏩ **3. Building a Community**   Success in improving stock accuracy isn't the responsibility of a single department; it requires cross-functional collaboration. Engage stakeholders across different markets and functions to build a community that champions this cause, ensuring a holistic approach to tackling challenges. 🤝 **4. Patience is Paramount**   Improving IRA is a journey with no quick fixes. Patience is crucial as the process unfolds gradually, involving continuous learning and adaptation. Recognize that true change takes time, and steady progress is more valuable than rushed solutions. 🕰️ **5. Setting Realistic Objectives**   Avoid trying to 'boil the ocean.' Set realistic, achievable objectives that allow for systematic and gradual improvements. This approach ensures that the improvements are sustainable over the long term, embedding accuracy into the fabric of the organization. 🌍 As we wrap up this series, I want to extend a heartfelt thanks to Hilary New for sharing her profound insights and experiences. Her leadership in driving retail excellence at Pandora has not only improved Inventory Accuracy and and operational efficiencies but also set a new standard in the industry. DATASCAN has been proud to contribute towards, and be a part of this journey and look forward to future as it continues to unfold. Thank you, Hilary New, and to everyone who followed and contributed to this journey. #RetailExcellence #InventoryAccuracy #Leadership #ChangeManagement