Our annual Connected Retail Report is here, capturing insights on the current and future state of Retail! This year’s report outlines how consumer spending behavior evolved with inflationary pressure, new occasions are driving the usage of different channels, the balance of loyalty between brands and retailers, and how pervasive AI is getting into all of this. Also included: brands that are going above and beyond in bringing innovation and delight to their apps and sites. #ConnectedRetail #retailtrends #retail
Exciting news: Our annual Connected Retail Report is now live! Amid inflationary pressures, consumers’ expectations of omnichannel retailers have never been higher. Melissa Minkow delves into consumer motivations along the path to purchase and unveils CI&T’s Retailers to Watch List based on a diverse consumer survey. Don’t miss this must-read: https://lnkd.in/dif39UJE #ConnectedRetail #Retail