The pulse of financial technology beats towards a fully digital future, with 63% of consumers seeing money’s future as entirely virtual. At #FAB, we're ahead of the curve with Payit: our pioneering digital wallet launched in 2018, guiding the UAE towards a seamless cashless society. In a world where 60% may soon use digital wallets daily, FAB is not just keeping pace, we’re setting the pace, ensuring every transaction is not only convenient but also secure and forward-thinking.
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Humaira Hassan
3mo
Best of luck!
Arvind Kumar Jha
3mo
Fantastic update!
Enterprise Risk Manager-ERM & Business Continuity (BCM)
3moI have reached a breaking point. For over 41 days, I have been in communication with your employees with no cooperation or transparency. The lack of sales excellence and customer care in my experience with your team is appalling. Despite filing a complaint and waiting 10 days, my issue was marked as resolved without anyone contacting me. How can the complaints department not reach out to understand the problem? Instead, they updated false information to appear as if they were doing their job. Despite my repeated requests for further communication, there has been no follow-up. I am exhausted from constantly chasing a resolution. If an employee makes a mistake, does the bank cover it up? Where is the focus on the customer? there has been no interest or response I chose FAB Bank for its reputation, but my experience has been deeply disappointing. The lack of transparency, clarity, and customer focus is astonishing. It seems the priority is achieving sales goals with no regard for after-sales service or credibility Customer orientation, and after-sales service are crucial. Where is the focus on these aspects in your bank? I have incurred financial losses due to your employee's mistake Does it really take years to solve a problem?