First Hawaiian Bank’s Post

Fine dining, crockery and pots, flowers and jewellery continue to enjoy the lion’s share of consumer spend leading up and during Mother’s Day while biltong and winery dominate spend in the same period for Father’s Day. According to FNB data, on Mother’s Day in 2024, its customers spent approximately R50 million compared to R38.8 million weekly average. FNB Card CEO Senzo Nsibande says, "Our card activity indicates that Mother’s and Father’s Day holidays are important to many customers. The transaction volumes we are seeing indicate the safety and convenience of our payments solutions with contactless payments accounting for over 50% of all card payments." More details: https://lnkd.in/dGymGYTE --- FNB South Africa #FNB #FirstNationalBank #Banking #Data #Consumers #FinTech #Tech #TechNews #Technology #SouthAfrica

Today’s Blind Loyalty Challenge is with Nida Unas, Director of Loyalty at Alshaya Group. Alshaya’s loyalty programme, Aura, won best loyalty programme retail food and non-food at the 2024 International Loyalty Awards. This insightful 8-minute challenge is definitely worth a listen and covers:  ✅ Important loyalty KPIs: customer lifetime value and active members. “Out of the 8.2 million members at Aura, a core metric is how many members are transacting with us every 90 days.”  ✅ Behaviour change after a redemption: “we’ve seen that members that redeem spend five times more and their frequency also goes up.”  ✅ Surprise and delight experience: Aura’s approach of leveraging data to stay in touch with customers and invite them to exclusive openings, master classes in our beauty brands. Watch our #blindloyaltychallenge for loyalty insights with Nida 💡 https://lnkd.in/d3yrP5Se Blind Loyalty - 101 loyalty concepts radically simplified, is available now on https://lnkd.in/ecdmwZrC or directly from Amazon.

Imagine if every restaurant owner’s bank account was displayed on the wall. The industry would change overnight. And it’s not for a good reason. Too many owners open a second venue too early, and it’s all fueled by one thing. Ego. They think, “I want more sites. I want to be everywhere.” Instead of focusing on more profit, they rush to expand. They want to show off. But here’s the truth: they are killing themselves. Ego makes you focus on what others can see… Not on what’s actually going into your bank account. Success isn’t about how many venues you have. It’s about the profit in your bank. And sometimes, the numbers in your bank account should only be a private victory.

⚽ As EURO 2024 gets underway this evening, the big question is whether consumers will be visiting Pubs & Bars or just staying at home. 🏡🍻 The results of the poll I put up 3 days ago suggests that it’s going to be a close call – Pubs & Bars are backed to be the biggest winners by 48% of those responding, but 52% backed “at home” options with Supermarkets (40%) leading the way followed by Delivery (8%) and Fastfood & Takeaways (4%). 🛒🍔📦 As the tournament progresses, I’ll be sharing insights from Hospitality Data Insights (HDI) based on our card spending data which tracks the actual spending of 10.2 million people and our pricing databases which cover over 18,000 hospitality venues and 10 national grocers. 📊💳 We’ll be able to clearly see who the winners and losers are across the sector, answering the big questions about where consumers are spending. Please get in touch if you’d like to find out more about our detailed market reporting, which goes down to individual operator and chain level. We can provide operators with timely updates on how they’re performing versus named competitors of interest, enabling you to understand your performance with precision. 📈🏅 #EURO2024 #HospitalityData #ConsumerInsights #MarketReporting

- The Sindh Revenue Board (SRB) clarifies that the 8% Sindh Sales Tax (SST) on restaurant services paid through digital methods (debit cards, credit cards, mobile wallets, QR scanning) is still in effect. - Recent reports suggesting the withdrawal of this reduced tax rate are incorrect. - Restaurants wanting to charge the higher 15% SST for digital payments must get permission from SRB. - Currently, only 58 out of over 1700 registered restaurants have received this permission. - Customers should check the applicable SST rate on the SRB website or ask the restaurant for proof of SRB permission before dining. - More details can be found on the SRB website: https://lnkd.in/d6FtwZeF #SindhRevenueBoard #SST #DigitalPayments #RestaurantTax #TaxCompliance

If it’s the only the number of flyers which defines the “larger airport” club, it’s a serious issue. As a frequent flyer for both domestic and international travels, this airport lacks items like: 1. Hurdles in entering the airport checkin counters, people at the gates can’t read your identity, QR code machines not functioning properly. 2. Unorganised queues in checkin counters 3. Lousy and totally irritating luggage inspection system. 4. Day time robbery by food stalls. Simple coffee inside the airport costs 10-times compared to outside coffee shops.

Let Your Customers Get Lost in Fun, Not in Search of Cash. For seasonal attractions like corn mazes and festivals, making cash access simple can enhance the customer experience and boost sales. When visitors have to leave your event to find an ATM, they often don’t return. Here’s why temporary on-site ATMs can make a difference: Keeps customers on-site—more time spent at your event means more sales. Boosts revenue—guests are more likely to spend on food, games, and merchandise when cash is convenient. Enhances experience—happier guests lead to better reviews and repeat visits. Pro Tip: Adding clear, visible signage helps customers find the ATM quickly and keeps the focus on fun. #CornMaze #FallFestivals #CustomerExperience #EventPlanning #SmallBusinessTips #CashSolutions

🌟 Monday Motivation: Starting the week with a question for my network! As a payment solutions provider, we're always curious: What's the ONE feature in your payment system that has made the biggest difference to your business operations? Whether it's faster processing times, automatic 4G backup, or enhanced security - every business has that game-changing feature they can't live without. Share your experience below 👇 Let's learn from each other and help fellow business owners make informed decisions about their payment solutions. #MondayMotivation #PaymentSolutions #BusinessGrowth #SmallBusinessUK #PaymentTechnology #letsgetready #questionoftheday #areyouready #cardpayments #retail #hospitality #trade #salons #newsagents #garages #services #hotels #bars #restaurants #dentalpractice #businessowners #managers #Golf #allbusinesses #emlimatepainproblems

Attention to restaurants and cafes owners, say goodbye to third-party fees and hello to total control! 😎 Discover how Zbooni.com can simplify your operations, enhance customer experience, and keep your profits where they belong – in your pocket! 😎 DM for more details 👌 👍 Zbooni #restaurants #cafes #horeca #ecommerce #ccommerce #zbooni #mena #payments #fintech