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In our new series “Scale Up Stories,” see how VONTELLE, a luxury eyewear brand that produces glasses for diverse face shapes, is scaling their business with the help of Fiverr freelancers. Vontelle has turbocharged their growth with the help of freelance e-commerce consultants, 3D product designers, illustrators, press release writers and more.

Hello Fiverr. It is with great regret that I have come to you with your request. I am sure you listened carefully to my words. Your team has flagged my account. I contacted your support team. Everything they told me was a lie. When I asked them for details, they did not answer me. I repeatedly mentioned my problem to your team. But your team won't listen to me and now my account is banned. Why does your team do this? When your team didn't respond to me, I used to send the ticket number to the Facebook Fiverr post, then after a lot of trouble, your team responded. I used to make the answer automatic, but no complete answer was given to any of my questions. Then your team kicked me out of their group too.Then I went to Instagram Fiverr and they told me to contact their team and they said that they have sent the ticket number to the team, very soon you got a response but no response. Then they also blocked. Why does your team do this? If we have any problem then we don't come to your team then to whom to go then your team does this to us from the front. This is my ticket number #11600716. I request you to correct my account so that I can start my work soon thanks

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Taiwo Gbolagade

i'm a financial at Fiverr

4w

Hi there, Fiverr. Though I respect your choice, I still want to be heard. I never experienced problems with any of my buyers. Every order was delivered. You can review the order completion and message. Not even the current status of my seller profile is known. This seemed like cheating to me. I will provide you with any documentation you request. One of the most reliable platforms for freelance work is this one. Why will my hard-earned funds be locked and my account disabled? I brought up this subject on LinkedIn, explained everything, and was instructed to get back to you. I never, ever consider defrauding or tricking somebody. Please know that I am prepared to offer any clarification needed. This is my ticket on Fiverr #11740429

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MD A.

Senior Graphics Designer

3w

earn

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It's incredible to see such innovative things for freelancers.

We are captivated by this story and the remarkable women who are creating something truly extraordinary.

Alex Sunny

Graphic Designer | Brand Design | Social Media Design | Video Editing | Web Design | Digital Marketing

4w

Congratulations! It's very exciting. So I'm following Fiverr

Siobhan Aalders

VP of Global Communications at Fiverr

1mo

I love this story and these powerful women, who are building something amazing

Md Shafik Ali

Hi! I'm Md Shafik Ali, a Graphic Designer with 10 years of experience in custom artwork and offset printing. I create eye-catching visuals and top-notch graphics that make brands stand out.

4w

Best of luck!

Shahinur Rahman

Graphic Designer at Fiverr

3w

Well done!

My withdrawal option has been disabled because of a client wanting a refund of a order completed 3 weeks ago I have delivered the work and I don't think it's fair I have opened a ticket it's id is 11782462 I hope I get a response soon

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