📽ICYMI: Our Building for Scale in Medicaid Expert Roundtable is now live on Flare Capital Partners' website: https://lnkd.in/eycEucEH
We spoke with five senior operating executives and experienced entrepreneurs to hear their perspectives on Building for Scale in Medicaid. We covered a range of topics, including building trust with Medicaid beneficiaries, what the presidential election means for Medicaid, understanding decision making at MCOs, challenges & opportunities for scaling startups, and plenty more.
Below are just a few key moments from our collective discussions:
🤝 Building Trust in Medicaid
Adaeze Enekwechi (Cayaba Care): “We meet our members where they are – we meet them in the home, we meet them at coffee shops, we meet them virtually. That in and of itself cultivates trust, you’re not dictating to them how this relationship must be established. Additionally, our navigators are hired from within the community – people who understand you, speak your language, understand the nuances of your community.”
Nikita Singareddy (Fortuna Health): “I think it’s important that you earn trust by having a great consumer experience - frankly that's as simple as doing the thing that you say you’re going to do. This is a population that has consistently been oversold, told that you’re going to get X, while actually receiving Y.
🛠 Experience Building in Medicaid
Daniel Brillman (Unite Us): “We have been around for 11 years, there are always going to be headwinds. There are always going to be massive problems to solve, they are just going to change. Our vision and mission, for 11 years, hasn’t changed – how we’ve gotten there and navigated through that, of course, will continue to change.”
💸 Understanding Buying Decisions at MCOs
Karen S. Amstutz, MD MBA: “Each managed care company has a different approach to how it vets the vendors or how they contract with providers, so you have to take each organization and ask yourself – is this an organization that is looking at things nationally first and then move to local adoption? Or the opposite, let the local plan pilot this and if it’s successful then we’ll think about how we go nationally?”
A very special thank you to all of the extraordinary executives and entrepreneurs who joined us for this important conversation: Chris Palmieri (Commonwealth Care Alliance), Adaeze Eneckwechi (Cayaba Care), Nikita Singareddy (Fortuna Health), Dan Brillman (Unite Us), Karen Amstutz, MD MBA!
🗓 What's next you ask? Mark your calendars for our next Expert Roundtable Series on Tuesday, December 3rd at 12:00 PM ET. We will explore the topic of Longevity in Focus: Innovating for a Longer, Healthier Life.
Sign up here: https://lnkd.in/ehSpqdXd
Thanks again for your time today, Dan!