flydocs’ Post

At LTIMindtree, enabling Quality Engineering transformation for our customers is our focus. Solving problems to unleash possibilities! Read how we did this for one of our leading customers by reducing over $1.5M of operational cost! https://lnkd.in/gAvfkh7P #qualityengineering #customerstory #solvetounleashpossibilities Debraj Gupta

Where are we on the road to Dynamic Offers? Just announced, a new expert panel at #T2RLEngage 2024, which promises to be an exciting discussion on the progress towards #DynamicOffers. Hear from leading airlines and tech providers, including FLYR and Datalex, as they share their insights and knowledge, as the industry transitions to new Offer, Order, Settle, Deliver (#OOSD) technology. Are #airlines making real progress, or is this more vision than reality? According to T2RL data, nearly a third of the market has now rolled out dynamic availability capabilities. What progress has been made towards this dynamic/#ContinuousPricing and dynamic offers, including partner services? At what point on the journey does dependency on PNRs and Tickets force the issue of a switch to Orders? Join the discussion, 23 - 25 September, QEII Centre, London for 3 days of workshops, keynotes, round tables and discussion as the industry embraces the new reality of travel retailing. Register here (complimentary for airlines): https://lnkd.in/e7spjaT5 Download the conference brochure: https://lnkd.in/ef2PQ4_P TAP Air Portugal United Airlines #OfferManagment #OrderManagement #Airinetech

✈️ Navigating the complexities of interline and code share partnerships? Here are 4 ways to ensure your airline isn't leaving money on the table: 1. O&D Forecasting and Optimization 2. Accurate Offer Availability 3. Revenue Protection through Cascading 4. Mitigating Risks with Advanced Technology Dig deeper into each strategy and discover how to turn these partnerships into profitable ventures for airline #RevenueManagement: http://ms.spr.ly/6045isfWP #RevenueMaximization #AirlineCollaboration #PROSTechnology #AirlineGrowth #StrategicPartnerships #PROSSolutions #AirlineRevenueManagement

Aerios : Digital Transformation of the Air Cargo Charter Industry with its Pioneering Software for Carriers, Brokers, and Charter Professionals' Aerios emerges as the innovative solution the air cargo charter industry has long awaited, addressing challenges associated with the use of disparate, non-integrated tools and manual processes. Simon Watson has founded Aerios, a separate company from CharterSync to sit as an independent business within the CargoTech group. Aerios introduces cutting-edge software designed to connect carriers, brokers, and charter professionals into a single digital ecosystem. This system, powered by real-time data and artificial intelligence, aims to streamline operations, enhance decision-making, and maximize revenue. "We created Aerios to fill a glaring gap in the air cargo charter industry. Our software does more than just digitalize existing operations; it transforms them, giving access to operational data and market intelligence in real-time," explains Simon Watson, founder of Aerios. Air Cargo Update Aerios #Aerios #DigitalTransformation #AirCargo #CharterIndustry #InnovationInAviation #TechInLogistics #AirFreightTech #CargoSolutions #FutureOfLogistics #AviationTechnology #SupplyChainInnovation #DigitalCargo #AeriosCharter #AirFreightDigitalization #CargoTech #AviationNews

Are fluctuating fuel costs and maintenance expenses squeezing your airline's margins? Are you finding it hard to keep up with the financial complexities of passenger and cargo revenues? SkyTRAACS is here to transform your financial management practices with tailored solutions. Why Choose SkyTRAACS? SkyTRAACS offers real-time insights into fuel and maintenance costs, allowing you to identify cost-saving opportunities immediately. Our platform also provides precise revenue tracking for passenger and cargo operations, ensuring you can adjust pricing strategies on the fly to maximize profits. With scalable solutions, SkyTRAACS adapts as your airline grows, maintaining efficiency and control over expanding operations. Join the many airlines already benefiting from SkyTRAACS today! #SkyTRAACS #AviationFinance #FinancialManagement #RealTimeData #CostEfficiency

“We’re not that bothered whether people love us or not.” That’s a quote from Michael O’Leary, CEO of Ryanair – which, as of today, is the world’s most valuable airline with a $33 billion market capitalization. (Delta comes in second at $29 billion.) Ryanair isn’t exactly known for customer love. If anything, they’re known for all the fees they layer onto their ticket prices (such as a $60 charge for failing to check in online). Whereas Delta is perennially rated among the best airlines in customer experience, Ryanair – to put it diplomatically – has a very different reputation. How does a company like that – one whose CEO readily acknowledges that he’s not looking for customer love – achieve this kind of success? One possibility is that Ryanair’s success will be short-lived. They’ve been in business for nearly 40 years, but they could conceivably be disrupted by another European airline that figures out how to be low cost, but not low service (this is Southwest’s formula in the U.S.). Alternatively, Ryanair might just be another example of how nuanced successful customer experience design can be. They’re focused on a particular type of customer and they set clear expectations for them (e.g., super low prices, nuisance fees, and service without a smile). That combination apparently delivers compelling value to their target market, hence the growth of their business. Within every customer, there’s an internal calculus shaping their thoughts and behavior. Sometimes that calculus can operate in surprising ways, and the rise of Ryanair is a reminder of that. https://lnkd.in/ep76W8gd #CX #CustomerExperience #CustomerService #Loyalty #Airlines #CustomerLove

✈️ Navigating the complexities of interline and code share partnerships? Here are 4 ways to ensure your airline isn't leaving money on the table: 1. O&D Forecasting and Optimization 2. Accurate Offer Availability 3. Revenue Protection through Cascading 4. Mitigating Risks with Advanced Technology Dig deeper into each strategy and discover how to turn these partnerships into profitable ventures for airline #RevenueManagement: http://ms.spr.ly/6043c5Q9b #RevenueMaximization #AirlineCollaboration #PROSTechnology #AirlineGrowth #StrategicPartnerships #PROSSolutions #AirlineRevenueManagement

Join our thrilling webinar! Gain insights into the journey from booking to flown and understand the dynamics of revenue erosion.

✈️ Trusted by 150+ companies including industry leaders like Lufthansa, Caplena is your key to streamlined insights. 📊 Did you know we have an Airline Industry Report which is a comprehensive analysis of 9480 Independent Skytrax Reviews from 108 global airlines? If you are interested in it, simply comment underneath this post and we will reach out to you to share it with you. For a full case study on how Lufthansa utilizes Caplena, go here: https://buff.ly/3OVtcrc #CX #Aviation #Caplena #AirlineIndustryReport #AirlineCX #CustomerExperience #CustomerFeedbackAnalysis

Did you know that the airline industry is a goldmine for insights? With countless touchpoints in every journey, feedback flows abundantly, reflecting the profound impact travel experiences have on people's lives. 🛫✨ Here's a staggering stat: Airline Customer Experience Leaders outperform those with poor ratings by a whopping 5.7 times over ten years (2011-2020). 📈 This underscores the importance of listening to all customer voices. By using tools like Caplena, airlines can dive deep into this feedback treasure trove. Let's stay in tune with what customers are saying to deliver exceptional service and ensure satisfaction. Join us in revolutionizing the airline industry's approach to customer feedback. Together, let's soar above expectations! 🚀 #CustomerExperience #FeedbackIsKey #TravelIndustry #CXAnalytics