Food On Demand’s Post

Pre-ordering and Pre-payment in the Education Sector 🎓 This week's Feature Series sees us focus on transforming the dining experience in the education sector with digital solutions! First up, let's dive into the impact of pre-ordering and pre-payment features. 📱💳 Convenience is king here. That's why educational institutions are adopting apps that allow students and staff to order and pay for their meals ahead of time. No more waiting in long lines or rushing between classes to grab a bite! This functionality not only saves valuable time but also streamlines the operations of campus dining, making meal times effortless and more importantly, enjoyable. Stay tuned as we explore more ways technology is enhancing the educational experience. #EducationTech #DigitalSolutions #PreOrder #PrePay

👉With 9.18 million active diners today, Grubhub is a pioneer in online food ordering.     Grubhub knows how to turn frustration into fulfillment – its transformative journey in online food ordering is remarkable.   In the era when online food platforms were rare, people were stuck to the traditional phone ordering process.   Matt Maloney and Mike Evan in 2004 identified this gap and started Grubhub's innovative spark.   The founders started their innovation by offering restaurants premium placement on their marketplace website, charging $140 for six months.   They later embraced a successful revenue strategy of a 10% commission per order, recognizing the need for evolution.   Grubhub's success was further fueled by strategic marketing efforts, combining online and offline channels. The company also prioritized technology upgrades, introducing a mobile app in 2010 and a tablet app for restaurants.   Their commitment to delivering a superior customer experience has been critical to its success.   They got even bigger by buying Eat24, its main competitor, from Yelp for $287.5 million in 2017.   This move made it a major player, capturing 50% of the online food ordering and delivery market in the United States.   Grubhub's story is an inspirational guide for entrepreneurs who know the significance of innovation in problem-solving, adaptability, and strategic decision-making.   If you think you have a groundbreaking idea just like Grubhub? Then, Emanus, LLC is the next step for you. We will help you make it a reality. P.S: Thoughts? #successstory #innovation #entrepreneurs #ideas

and here's a post from London about the issue in general https://lnkd.in/dwr6ec7b

Amazon is increasing its stake in Grubhub to as much as 18% and expanding its partnership with the food delivery service to allow US users to order takeout directly on Amazon’s website and shopping app. A Prime subscription in the US will also come with a free Grubhub+ membership. For Grubhub parent Just Eat Takeaway, the partnership could help temper the double-digit declines it’s seen in orders and gross transaction value in the North American market. Meanwhile, the firm has been contending with weak demand for food deliveries in Europe, its home region. Competition between food-delivery firms in the US has also been intense. Grubhub’s market share in the US has been on a steady decline since 2021, reaching around 8% in March, according to Bloomberg Second Measure data. It trails behind DoorDash Inc., which holds a 67% lead, and Uber Technologies Inc., which has 23%.

Find an inefficiency in the market and solve it. - DoorDash saw an inefficiency in consumers food delivery choices. They brought the restaurants to the consumer. - AirBNB saw an efficiency in hotel stays. They brought more rental options to the consumer. - Dropbox saw an inefficiency in file storage. They brought easier storage to the consumer. - DigiBuild Software sees an ineffiency in buying Building Materials. We bring more supply options to the builder.

Ever wonder, why that delivery ramen costs you an arm and a leg?? 🍜💸 To quote Vox, you're hoping for an $18 bowl of ramen, but they slap on those delivery and service fees. DoorDash hits you with a 15% fee, and Uber Eats...well, it’s complicated. And get this: restaurants aren’t partying with these fees either; apps take up to 30% off the top. So, with all these fees, you'd think these delivery giants are just barely scraping by, right? Nope. DoorDash and Uber Eats are making bank, which kinda makes you wonder about all those “struggling to profit” headlines. But here’s the kicker: it’s not all champagne and roses. Customers, restaurant folks, and the delivery drivers are feeling the squeeze. Delivery peeps, facing all sorts of risks, are bringing home less than the minimum wage in some spots. And efforts to bump up their pay in cities like New York and Seattle have had, let’s say, mixed results. In the end, we’re all caught in this wild ride of delivery economics, balancing convenience with the real costs behind that “quick” meal at our door. 🤷♂️

Need Or Greed? What Does This Video Say About The State Of Low Cost Delivery A dedicated delivery is the most expensive way you can product from point A to point B. Shipping more units to fewer places dramatically increases efficiency and effectiveness. That's why it's the foundation of the industry. Here's what most people don't think about when using gigwork direct delivery platforms. The value of what's in the box doesn't matter. Making a delivery for a Big Mac and Fries costs the same as delivering the same meal from Le Burger Brasserie in Vegas (their burger runs you a cool $777). Low cost delivery has become a drug for eCommerce that will destroy brand value. Once you start, it's hard to give up those "gains" you saw in the P&L when you first chose it. But is this really the type of experience you want to put your customers in? Is it the type of message you want to share about how you view delivery people? Every platform from Spark (Walmart), Flex (Amazon) to the regionals have one thing in common. Their drivers don't make enough. The base pay for a DoorDash order these days is $2. With that type of imbalance in the system, there is no way you will ever get the right value for your customers and your brand. And before people tell you that it's impossible to pay more, that's not true. I'm working with a great group of people and that model will support delivery person pay between $25-$40 per hour. Do you know what the major differences are? 1) Create more value (and revenue) than just the delivery activity 2) Design with intention to be able to pay fairly The opportunity to do things differently is there.

👻 Grubhub be lurking 👻 Last week while we slept Amazon quietly pushed out a pretty major update by embedding Grubhub food delivery directly on the e-commerce giant’s website and app. 🔎 Why would Amazon double down on its previous investment in Grubhub taking its equity from 4% to 7% despite Grubhub's poor stock performance over the past year? Well.......while Dara Khosrowshahi and his team at Uber have been cooking up profitability all year the team from Grubhub has been feverishly writing down the recipe like a first-year culinary student. Here are some of the notable ingredients: 📺 Uber has proved out the importance of in-app ad revenue when it comes to food delivery and now Grubhub is scaling that model through Amazon's own millions of users/impressions. 🚗 Uber has proved out the importance of balancing fleet costs with a high volume of trips (rides or delivery) in a specific geographic area and now Amazon is going to scale that model using their own deliveries + the low-cost and high volume of orders coming from Grubhub. 💳 Uber has proved out just how much people love/use the benefits of the Uber One program and now Amazon is going to replicate the same thing with their Prime members via Grubhub Plus membership - normally worth $120 a year the program offers free meal delivery on orders more than $12, lower service fees, 5 percent credit back on pick-up orders, and more. 🍉 Uber proved out with their Cornershop acquisition a few years ago that people like to shop for groceries, home goods, and food delivery all at once - so it only makes sense that Grubhub follows suit with Amazon and Whole Foods Market. They say that copying is a form of flattery that sparks innovation and I'm excited to see where this goes next..... 🍿

Self-created turmoil for Wendy’s is a classic example of using technology to solve the wrong problem. Is Uber's approach of increasing rates during peak demand periods a bad idea for Wendy's?  Well, Uber's goal is to control demand and incentivize drivers to work when demand peaks. A tech implementation of balancing supply and demand:  scarcity drives demand.  Uber shares the spoils with drivers to retain while honing driver to customer ratio intelligently.  Good idea. Doesn't this tool work for Wendy’s?  The mechanics are different. Surge pricing here won't incentivize worker staffing addressing labor shortfalls.  However customers will pay a tax during standard business peaks such as lunch and dinner creating friction with a base that has many other options.  Bad Idea. In comparison, McDonald’s has invested in solving the real problem.  Rather than demand, they are focused on efficiency.  Two live solutions: 𝐌𝐨𝐛𝐢𝐥𝐞 𝐏𝐚𝐲 & 𝐏𝐢𝐜𝐤𝐮𝐩 - ordering is labor intensive.  McD’s mobile app has built loyalty through steady discounts and convenience. The app solves ordering delays and enables smart scheduling for concurrent orders. Delivery shifts from one window to multiple pickup spaces. Net change is breaking a singular order/fulfillment pipeline into a distributed model.  Benefits: scale, ordering, scheduling and delivery (including 3P) 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐞𝐝 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬 - although in infancy, automated sites are live.  These locations have similar mechanics and added robotics.  McD’s has stated restaurant crews will remain but for how long? Likely the full automation of McD’s limited menu is ready and awaiting public opinion to shift. Benefits:  scale, ordering, scheduling, prep, cooking, assembly and delivery 𝘏𝘰𝘯𝘰𝘳𝘢𝘣𝘭𝘦 𝘔𝘦𝘯𝘵𝘪𝘰𝘯𝘴 𝐊𝐢𝐨𝐬𝐤𝐬 - a walk-in ordering solution also employed by McDs (and others).  Basically using the same rails, it eliminates order queuing and enables smart scheduling.  As a technology geek, I appreciate solving multiple problems with the same building blocks.  Benefits:  ordering and scheduling 𝐄𝐱𝐩𝐞𝐝𝐢𝐭𝐞𝐝 𝐕𝐞𝐡𝐢𝐜𝐥𝐞 𝐅𝐥𝐨𝐰 - Chick-fil-A drove broke the single queue approach cemented in fast food culture for decades.  They introduced multi-path ordering and distributed order takers which flex based on order surges. Benefits:  ordering and scheduling 𝘓𝘢𝘴𝘵 𝘛𝘩𝘰𝘶𝘨𝘩𝘵𝘴 - Is McDonald’s Strategy working?  In 2022, 40 million people downloaded the McDonald's app in the US (~12% of the population) and about 194% higher than the next 3 most downloaded food apps in the US. - Solve what the data tells you.  In 2017, Chick-fil-A invested in enterprise analytics identifying  key metrics. This led them to solve for what was their biggest bottleneck, order times. #automation #supplychaininnovation #dynamicpricing https://lnkd.in/ew-C6tfH

How did the cost of food delivery get so high? As delivery discourse rages, don’t forget the middlemen: apps like UberEats, DoorDash, and Grubhub.💡 Let's Talk Food Delivery Costs! 💡 The debate around food delivery apps is heating up, but let's not overlook the crucial players: apps like UberEats, DoorDash, and Grubhub. 🛑 Dissatisfaction Abounds: Customers feel the sting of excessive fees, restaurants grapple with hefty commissions, and delivery workers endure meager earnings. It's a tough scene, especially in cities like New York, where delivery work carries a higher injury rate than construction. 🔄 The Cycle Continues: Amid the uproar, discussions on the value of food delivery persist. While some rely on these services, others highlight the challenges of affordability and fair compensation. Meanwhile, the apps themselves often fade into the background, perceived as inevitable entities in the market equation. 🌟 Recognizing Their Influence: Let's give credit where it's due. These apps have invested significant resources to establish their indispensability. But are we truly beholden to their model? Recent regulatory efforts in cities like New York and Seattle have faced pushback, leading to additional fees and decreased order volumes. 📈 The Economic Impact: Sens. Elizabeth Warren, Bob Casey, and Ben Ray Luján have raised concerns about "junk fees," prompting a closer examination of app practices. As discussions unfold, it's clear that balancing profitability with fair compensation is a delicate dance. 💼 Workers' Woes: For delivery workers, the math often doesn't add up. Despite soaring fees, earnings remain modest, with tips playing a critical role. Yet, as regulations shift, access to work becomes increasingly uncertain, raising questions about app accountability. 🚀 Moving Forward: As the debate rages on, one thing is certain: change is overdue. Whether it's promoting transparency on fees or ensuring fair compensation for workers, a reevaluation of the food delivery landscape is essential. Let's navigate this complex terrain with a commitment to equity and sustainability. #FoodDelivery #RegulationDebate #FairCompensation 🌍🍽️