SoundHound AI acquires ordering-platform Allset and sets its sights on building a voice-commerce ecosystem. https://lnkd.in/gz4GGeRA
Food On Demand’s Post
More Relevant Posts
-
Check out this fascinating article that explores the ever-evolving impact of AI in the QSR industry. What are your thoughts on AI-powered drive-thru? Is your business ready for the upcoming innovations?
AI voice supplier ConverseNow acquires fellow provider Valyant AI
restaurantbusinessonline.com
To view or add a comment, sign in
-
BI Engineer | Data Analyst | Data Visualizations | Data Modelling | ETL | Power BI | Tableau | SQL | Python | Data Analytics & Decision-Enablement | Ex - TD Bank and Microsoft
Next time you are at a McDonald's drive-thru, think again if you are talking to a person or an AI agent. We slowly start seeing AI touch our daily life in a very real way. I hope the agent is trained to customize my orders the way I like. (Don't miss the video in the article showing the great AI agent at work 🤣 ) #AIAgents #Future #Oops #LotMoreWorkToDo https://lnkd.in/g47Qv5MS
McDonald's Drops IBM's AI Order Tech, Seeks New Drive-Thru Tech
aibusiness.com
To view or add a comment, sign in
-
When considering integrating AI like ChatGPT into customer-facing tools, it's essential to recognize the limitations of general AI. This situation with McDonald’s highlights the importance of using narrow AI to avoid viral mishaps, such as customers ordering items like handfuls of butter or bacon-flavored ice cream.
McDonald's to end AI drive-thru experiment by late July, company says
usatoday.com
To view or add a comment, sign in
-
In 2021, a popular food chain with the Golden Arches implemented AI at over 100 locations to improve drive-thru communication. However, in 2023, videos surfaced showing the AI making errors in about 20% of orders, necessitating human intervention. #AI #FastFood #GoldenArches #TechFails #DriveThru https://zurl.co/UBBy
MSN
msn.com
To view or add a comment, sign in
-
Main Street 4.0. The Future of Main Street. Empowering the next generation of leaders with the education, skills training, and platforms to thrive in our new economy.
Restaurant AI Innovation is arriving faster than you think. However, it's going to be rolled out in phases to allow fixes and customer acceptance. https://lnkd.in/g_CdFKW5
McDonald's to end AI drive-through test with IBM
cnbc.com
To view or add a comment, sign in
-
Hey Everyone! Let's talk about the recent news regarding McDonald's AI drive-thru trial. As reported by Sky News, McDonald's has decided to end its AI drive-thru trial due to order mishaps. It's a clear example of the challenges and importance of ensuring technology works seamlessly in customer service. What are your thoughts on this? How do you think AI can be effectively integrated into customer-facing operations? Let's discuss! #McDonalds #AI #CustomerService https://ift.tt/ADR4F6P
Hey Everyone! Let's talk about the recent news regarding McDonald's AI drive-thru trial. As reported by Sky News, McDonald's has decided to end its AI drive-thru trial due to order mishaps. It's a clear example of the challenges and importance of ensuring technology works seamlessly in customer service. What are your thoughts on this? How do you think AI can be effectively integrated into cu...
news.sky.com
To view or add a comment, sign in
-
Marketing Executive for Portfolio, Solutions & Industry, Enablement, Analyst Relations, Competitive, Alliances, Campaign Design | C-Suite GTM Advisor | Writer | Career Coach
Lots of interesting things to unpack here whether you’re an investor or technologist. The big one on my radar is language and ML model accuracy. I was talking to a senior product leader about this just last week and how language - written or spoken (or signed?) - you simply cannot underestimate the importance of dialects and slang on successful AI/ML responses (and in explainablity). #ai #machinelearning
McDonald's to end AI drive-through test with IBM
cnbc.com
To view or add a comment, sign in
-
Vistage Chair | Professional Facilitator | Supporting CEOs and Business Leaders through Peer Advisory Groups focused on Continuous Improvement and achieving Extraordinary Results
Interesting to read about how some fast-food companies are working to use voice AI in their drive-thrus to take orders. The first to get it right will have a significant advantage. How are innovating with AI in your business?
Taco Bell Expands AI Use as Fast Food Sector Splits on New Tech
inc.com
To view or add a comment, sign in
-
The fast-food giant terminated the collaboration after the AI system faced significant challenges.[1][2] Social media platforms were inundated with viral videos depicting misunderstandings between customers and the AI, leading to incorrect orders like nine sweet teas and two pats of butter instead of the intended items.[1] Despite the setback, McDonald's remains optimistic about voice ordering technology, with plans to explore alternative solutions and make an informed decision by year-end.[2][3] The company's Chief Restaurant Officer, Mason Smoot, acknowledged the learnings from the IBM partnership while expressing interest in exploring broader voice ordering options.[3] Sources [1] McDonald's halts AI at the drive-thru for now https://lnkd.in/eCNzbpPB [2] McDonald's Halts AI Ordering After Viral Errors https://lnkd.in/g43ueqtG [3] McDonald's Stops Drive-Thru AI Chatbot Tests for Now https://lnkd.in/gt22wGAs
McDonald’s just fired its drive-thru AI and is turning to humans instead
fortune.com
To view or add a comment, sign in
-
Not so fast on AI! 🤖 Check out this article: https://lnkd.in/gbsuMU4B Extra bacon on your ice cream? In general, most AI applications are close enough but no cigar! 🎯 What stories have you found out there? Share your insights! 📰🧐 #AI #ArtificialIntelligence
McDonald’s to end AI trial in US over ordering mishaps
standard.co.uk
To view or add a comment, sign in
6,639 followers