Form3’s Post

Understanding the benefits of instant payments is essential ✅ for modernizing your financial operations. David Scola, Chief Executive - U.S. at Form3, highlights the significant advantages of adopting these systems, from improved efficiency to enhanced customer satisfaction. 🎧 Listen in to learn how instant payments can transform your operations and provide a competitive edge 👉 https://form3.co/46LS0JX #PaymentsPlatform #CloudNative #banking #futureofpayments #paymentsmodernization #instantpayments #interoperability

Customer trust in banking is at a low. Find out how CI&T's solution prioritizes ROI-based CX, streamlining digital experiences to cut acquisition costs and rebuild loyalty. Learn more here: https://lnkd.in/gsqehQaK #ROI #CustomerExperience #Banking

💡 BB Merchant Services and Ordo team up to explore the power of Open Banking! 🏦💳 Open banking is transforming how businesses manage payments, delivering significant savings and improving operational efficiency. Experts James Yerkess (BB Merchant Services) and Fliss Berridge (Ordo) share insights on how businesses can unlock up to 80% savings by leveraging these solutions. In this article, you’ll learn how to: 📌 Reduce transaction fees 📌 Streamline financial processes 📌 Explore real case studies demonstrating the benefits Discover how open banking can enhance payment acceptance, boost customer satisfaction, and drive innovation. Don’t miss out, read the carousel below! 👇👇 #Ordo #MerchantServices #Payments #OpenBanking #Strategy #Innovation

CUSTOMER SERVICE IN BANKING.💵 ✅ Excellent customer service in banking is the art of delivering personalized financial solutions and support that not only meet but exceed customer expectations. It's the cornerstone of building trust and staying competitive in an increasingly dynamic marketplace. ✅ But how can you create experiences that are relevant, valuable, and secure enough to win new banking customers? I have read somewhere that 53% of customers say they’re frustrated when they can’t reply to a mobile message – meaning they’re ready for two-way, real-time interactions that solve their problems instantly, no matter where they are. ✅ For an example, instead of sending your customers static one-way text notifications, you could initiate a conversation with them. Your customers are ready to take that plunge and embrace new digital experiences and tools – and are even willing to share more financial information with you so they can make informed decisions. It’s up to you to support them. #Customerservice #Customerretention #Banking #CRM #Customerexperience #Inspirational.

Digital transformation in banking is not only about implementing new technology; it also involves enhancing customer experience. In order to succeed, banks need to inspire customer loyalty and technology can help with personalization and other customer service functions. #iworkforComcast #CustomerExperience #DigitalTransformation #Banking https://lnkd.in/esFPm5QD

Digital transformation in banking is not only about implementing new technology; it also involves enhancing customer experience. In order to succeed, banks need to inspire customer loyalty and technology can help with personalization and other customer service functions. #iworkforComcast #CustomerExperience #DigitalTransformation #Banking https://lnkd.in/g3PuGgZj

Don Relyea and 💯 Jim Marous recently discussed innovation in banking at the #FBForum. During the discussion, Don shared a valuable insight on customer experience - "Reduce customer friction. If it can't be done 100% online, you're not competitive in digital banking." In today's digital age, it's crucial for businesses to prioritize user experience and eliminate any unnecessary obstacles. Do you agree with Don's perspective? Share your thoughts in the comments below. #banking #digitaltransformation

What exactly is Open Banking? 🤔 Over 60% of your consumers aren’t sure, according to our Crowd Insights. By optimizing your #OpenBanking connections with real user insights, you can deliver personalized #banking and payment experiences that remain secure and seamless – retaining more of your retail customers today. #financialservices

Transform your banking operations with actionable strategies from our expert panel. Learn how to boost productivity, enhance cross-selling, and drive customer satisfaction with data-driven insights. Reserve your seat now: https://bit.ly/4bb7AjW Panelists: Colin Dinn Nauman Bashir Mukesh Pilania Dorel Blitz Urs Bolt #webinar #fintech #banking #BankingInsights

Digital transformation in banking is not only about implementing new technology; it also involves enhancing customer experience. In order to succeed, banks need to inspire customer loyalty and technology can help with personalization and other customer service functions. #iworkforComcast #CustomerExperience #DigitalTransformation #Banking https://lnkd.in/eW9jf8Qj