❕Creating policies to tackle abuse is a gray area—policies that are too strict create a poor customer experience, but policies that are too generous result in revenue loss. 🗓️ Join us on Tuesday, July 23rd for a live webinar and Q&A on tackling policy abuse while enhancing customer trust. We'll be covering: ✔️Current policy abuse trends and real-life stories ✔️How to craft effective policies that protect your business ✔️Policy abuse use cases on promotion abuse, INR, refund abuse and more Sign up here: https://okt.to/hJgNRq
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Enhance your brand's trustworthiness with Remove Consumer Complaints Services. We eliminate negativity, leaving behind a credible and reliable image. Our Remove Consumer Complaints Services can help you reclaim your online reputation and boost customer trust. #removeconsumercomplaintservices #orm #onlinereputationmanagement #ormconsultants #consumercomplaints
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Consumer complaints aren’t necessarily interactions that companies welcome or invite. They can be the beginning of a lot of troubles for companies, sparking examinations, investigations, enforcement actions, and lawsuits. A way to avoid those outcomes, though, is to solve problems before a consumer complains to someone else — isn’t it better for the company to try and fix the situation on its own? Join us for an insightful webinar where a panel of experts will discuss how to work with consumers to solve their problems and answer their questions before they feel the need to complain to someone else about their experience. 📌 Best Practices in Responding to BBB/Consumer Complaints 📅 Thursday, May 23 @ 3pm ET 🎙 Meet our speakers: Michael Frost and Taline Hart 🔗 Register here: https://lnkd.in/edD6mBtg Don’t miss this opportunity to learn how proactive problem-solving can protect your company and enhance customer satisfaction. #CustomerService #ConsumerComplaints #Webinar
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🔒 Secure Trust and Loyalty 🤝 Did you know that protecting customer data is crucial for building trust and loyalty? Safeguarding their information fosters confidence and strengthens relationships. 💡 #DataProtection #CustomerTrust
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🔒 Secure Trust and Loyalty 🤝 Did you know that protecting customer data is crucial for building trust and loyalty? Safeguarding their information fosters confidence and strengthens relationships. 💡 #DataProtection #CustomerTrust
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💌✋ Did you know? Incorrect addresses are costing businesses over $20 billion every year in undeliverable mail! This not only frustrates customers but also opens doors to fraud and compliance headaches. Let's tackle this issue head-on by ensuring accurate address data. It's not just about saving money—it's about delivering better service and protecting our business. 🛡️💼 Together, we can cut costs, improve customer satisfaction, and safeguard against risks. Ready to make a change? https://zurl.co/xFpN #AddressAccuracy #CustomerExperience #BusinessSolutions
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A data loss incident can damage your brand's reputation for years. Act to safeguard your image and customer trust. #ReputationManagement
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Handle negative reviews like a pro! 🌟 Protect your reputation and boost customer trust. Read the blog here: https://lnkd.in/gMwEstDi #OnlineReviews #ReputationManagement
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Take Your Customer Service to the Next Level and Defend Against Lawsuits! Did you know that providing positive customer service experiences can lessen the likelihood of a lawsuit? Our customer service assessment helps strengthen (or develop!) an organization’s customer service program. Let us identify areas where relationships with guests, residents, family members, and visitors can be improved. Contact Pendulum today!
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Technology Executive | Driving innovation and growth through technology leadership and strategic vision
Auto-enrollment in outage messaging is a game-changer for utilities. It ensures customers receive timely updates during power outages, enhancing safety and satisfaction while reducing call center volume. Proactive communication is key to building trust and keeping communities informed. Contact us to discover why Message Broadcast is the leading expert in outage communication! #Utilities #OutageManagement #CustomerExperience #SafetyFirst #CustomerJourney #CustomerCommunication
Some utilities remain concerned about the legalities of Federal Communications Commission guidelines, while others worry that auto-enrollment may risk customer satisfaction. William Raney, a partner at Copilevitz, Lam & Raney, P.C. clarified that The Telephone Consumer Protection Act (TCPA) rules are not directed at outage communications, as the Act governs telemarketing practices. Emergency calls and texts affecting consumers' health and safety, including planned and unplanned outages, are lawful under TCPA.
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