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Kiran Malhotra is our Stock Controller at Heathrow's Terminal 5.   “I’ve worked for Fortnum’s for 10 years now, I don't know what happens at that milestone… but I do remember having afternoon tea at my 5-year anniversary which was lovely!”   “I had worked at Boots for 14 years in Oxford, and my sisters were in the process of moving in London, and asked me to join them. I was still commuting back and forth to Oxford for my part time job, and a friend said why don’t you go to the Heathrow Retail Academy…as there were 2-3 jobs going. I felt like I needed to be somewhere where I was constantly doing something. I was hired as a Sales Associate at Fortnum’s, and then the Assistant Store manager was interested in hiring a Stock Controller (which was something I’d done previously). That gave me more responsibility, and I’m the kind of person who wants things done a certain way…so I was probably the right person for the job!”   What do you like most about working for Fortnum’s?   “During my two months training at Piccadilly, one of the things I found was that everyone was so nice, and so welcoming. I’m quite an introvert but they made me feel really welcome, and I’ve been really lucky as I’ve been able to keep in contact with so many people from our Piccadilly store. Beverley in the stock team is really nice, and Michael on the first floor who looks after China ware, not to mention so many other colleagues who I am thankful for helping me in my day to day role”.   "I love the people here who love our products, as they make you want to know more about them. I really find that our people – from different stores and departments – do support each other. They really look after you. When I reached my 5 years’ service at Fortnum’s, the perks I got were amazing, compared to other working experiences I’ve had. I also like the fact that it doesn’t matter how senior a person is in their role, everyone is so nice – I never feel that they’re not approachable, as you can talk to everyone at every level.”   Favourite things about F&M?   “There’s always something new, and something different going on. I love the summer breakfast that we have every year too…where several hundred of our people gather together face to face (with our teams in Hong Kong and other locations dialling in). This allows us to celebrate the year that’s gone…and the months ahead. It’s great for everyone to be aware of our achievements and what’s also coming up to get excited about.”   Do you have any favourite Fortnum’s products?   “I like a lot of things! (laughs) Previously, one of my favourite preserves used to be the Purple Raspberry, that was amazing…because it wasn’t so sweet. Nowadays it’s the Countess Grey tea because it balances out the Bergamot Oil. I just really like it. I also love the scones, they are a favourite… and the Cheddar Truckle, am getting hungry now!”   Great to have you as part of Team Fortnum’s Kiran!   #teamfortnums #facesofFortnums #retailcareers #heathrow #oxford

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Fraser Brown

Retail Director at Heathrow

2mo

Thanks for playing your part as a member of Team Heathrow in making every journey better for our passengers

I enjoy shopping for bargains at most airports.duty free and take advantage of the specials.Also Piccadilly and other significant events 24/7.Cheers Maurice

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Jenny G

Global Sourcing Specialist at Nu Find.

2mo
Caroline Doherty

General Manager at Fortnum and Mason

2mo

Your amazing Kiran!

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