From the impact of OTA marketing increases to Google's newly revealed DMA changes and Expedia’s solution for dealing with rogue wholesalers, discover the latest insights from Greg Duff's Online Travel Update. Read the full update, here: https://bit.ly/49fPPOL #OnlineTravelUpdate #FosterGarvey
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Is Google Killing Online Travel? 1. https://lnkd.in/dDyiQGsZ+Kr%C3%B3l&utm_campaign=publer and Expedia Group (through their various brands) dominate the sponsored search results on Google, accounting for 80% share in the US. https://lnkd.in/dDyiQGsZ+Kr%C3%B3l&utm_campaign=publer features the most often, while Expedia bids more aggressively to be at the top of the sponsored listings. 2. However, https://lnkd.in/dDyiQGsZ+Kr%C3%B3l&utm_campaign=publer is more efficient than Expedia in terms of the ratio of their share of room nights booked versus their share of Google's sponsored results. 3. Google is actively prioritizing hotel direct booking sites at the top of the organic (free) search results, even when they are not the cheapest option.This "democratizes" travel search by giving smaller OTAs and direct sites more prominence. 4. The dynamics vary across regions - in Asia, there is a higher share of independent hotels which rely more on OTAs for distribution compared to branded hotels that can drive direct bookings. 5. In Europe, https://lnkd.in/dDyiQGsZ+Kr%C3%B3l&utm_campaign=publer has a stronger dominance in the sponsored results compared to other regions due to its home turf advantage. P.S. Do you want to get such 5-minute summaries? Join here: kingdigest.com
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When we think about supplier distribution strategy its important to see the big picture. Last year, the major OTA's spent $4 billion in sales and marketing the article reads, in part to stave off efforts by suppliers to drive customers direct. Granted, a lot of this is to attract leisure travelers but keep in mind that the bigger picture is brand loyalty and business travel pays a lot of the bills. Many of our business travel programs now exist in an environment where user choice outweighs travel policy. Suppliers and OTA's understand this and while wholesale change may not always occur in a straight line, this article provides perspective on how the industry is changing and how travel category owners should consider how to manage their programs. #BusinessTravel https://lnkd.in/ekdCpNfE
Online travel giants “step on the gas” for marketing spend in Q1
phocuswire.com
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The landscape for Online Travel Agencies (OTAs) is undergoing a significant transformation in the years ahead. While growth used to be relatively straightforward, driven by factors like M&A, expanding acquisition channels, and shifting consumer behaviors (offline to online in particular), the road ahead looks vastly different. Key trends that have impacted growth over the past few years which are no longer present: 1. Revenge travel is becoming a thing of the past. 2. Mergers and acquisitions are no longer viable strategies, as highlighted by Booking/etraveli. 3. Competition continues to intensify from various fronts including Google, social platforms, suppliers, and credit card companies. 4. Low-hanging fruit in both the B2C and B2B segments has largely been exhausted. Despite these challenges, OTAs still hold a pivotal position in the market. However, it's crucial for industry leaders to acknowledge the evolving market dynamics. Success in this new environment demands bold, strategic decisions, particularly in developing products that offer genuine differentiation and can sustain long-term growth. Such initiatives may require significant investment and patience, with results measured over months and years rather than days. While A/B testing remains valuable, it's no longer sufficient on its own. Thankfully, there's no shortage of innovative products and opportunities for substantial investments. However, leadership within OTA companies must demonstrate the courage to prioritize these longer-term bets over short-term gains, even as growth rates moderate. Looking ahead, I'm hopeful that this period of transition will catalyze genuine innovation among industry giants, resulting in the creation of transformative products that enhance the online travel experience for all consumers. I'm curious to hear from those in the travel space: Do you foresee a return to the golden days of growth? If so, how do you envision it happening? https://lnkd.in/eRNknRe5
Booking and Expedia: The Easy Money Is Over, What Comes Next?
skift.com
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First quarter spending in 2024 for major online travel agencies (OTAs) like Expedia Group, Booking Holdings, Airbnb, and Trip.com Group reflected their ongoing competition to attract customers. Despite the challenges posed by competing with each other and with suppliers, such as hotels and airlines, these OTAs have collectively increased their marketing spend by 10.6% compared to the same period last year, reaching a total of $4.08 billion. Expedia Group stands out as the highest spender, allocating $1.65 billion on sales and marketing, representing 56.9% of its revenues for the quarter. Booking Holdings follows suit, spending $1.6 billion, which accounts for 36.4% of its revenues. Airbnb and Trip.com Group also increased their marketing budgets, with Airbnb spending $514 million and Trip.com Group spending $320 million in the first quarter. The reasons behind these expenditures vary among the companies. Trip.com Group attributes its increased spending to growth in China's domestic market, driven by changing consumer preferences and increased interest in travel. Expedia Group, on the other hand, is focusing on improving its products and brand value propositions to drive growth, particularly after experiencing slower-than-expected recovery in certain segments. Booking Holdings emphasizes the importance of driving more direct bookings and achieving greater marketing efficiencies. Airbnb, while maintaining disciplined marketing strategies, identifies incremental opportunities to invest in channels with higher return on investment (ROI), particularly for international expansion.
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Understanding the pivotal role that Online Travel Agencies (OTAs) play in a hotel's overall distribution strategy, I wanted to share seven key strategies to help elevate your property's ranking in OTA algorithms: Optimize Your Content: Ensure that your hotel's profile on OTAs is not only accurate but also compelling. Invest time in creating engaging descriptions, high-quality images, and accurate amenity details to capture the attention of potential guests. Dynamic Pricing Strategies: Implement dynamic pricing models that consider market demand, competitor rates, and historical booking data. Regularly update room rates to reflect changes in demand and maintain a competitive edge. Maximize Visibility with Promotions: Leverage OTA promotional features to enhance visibility during key booking periods. Strategically design promotions that not only attract guests but also align with your revenue goals. Emphasize Positive Guest Reviews: Encourage satisfied guests to leave positive reviews on OTA platforms. Higher review scores can positively impact your hotel's ranking, making it more appealing to potential guests. Utilize OTA Analytics Tools: Leverage the analytics tools provided by OTAs to understand user behavior, identify booking trends, and gain insights into your property's performance. Use this data to make informed decisions and refine your strategy. Maintain Rate Parity: Ensure consistency in room rates across all distribution channels, including your hotel's website and OTAs. Rate parity builds trust with OTAs and prevents potential guests from seeking better deals elsewhere. Build Strong OTA Relationships: Foster positive relationships with your OTA account managers. Regular communication, collaboration on promotional opportunities, and a willingness to explore new features can enhance your standing within the OTA ecosystem. These strategies have been integral to the success of numerous properties I've worked with globally and align with the best practices recommended by leading industry experts. I am confident that implementing these tactics will contribute to boosting your hotel's OTA ranking and overall online visibility.
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Hotels and online travel agencies (OTAs) are great partners, not enemies. However, investing in digital media to drive direct business to their websites is a smart move for hotels. Why spend on advertisement through OTAs when you can drive direct business? Check out this interesting article on the investment OTAs allocate to marketing. #hotels #hospitality #digitaladvertising https://lnkd.in/gVpKFyyJ
Online travel giants set new record for marketing spend in ‘23
phocuswire.com
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𝗜𝘀 𝗮𝗻 𝗼𝗻𝗹𝗶𝗻𝗲 𝘁𝗿𝗮𝘃𝗲𝗹 𝗮𝗴𝗲𝗻𝗰𝘆 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗽𝗿𝗼𝗳𝗶𝘁𝗮𝗯𝗹𝗲? An online travel agency (OTA) business can be highly profitable if executed correctly, leveraging modern technology, targeted marketing strategies, and an understanding of customer needs. Here's why: 𝗟𝗼𝘄𝗲𝗿 𝗢𝘃𝗲𝗿𝗵𝗲𝗮𝗱𝘀: Unlike traditional brick-and-mortar agencies, OTAs have minimal physical infrastructure requirements, which significantly reduces operational costs. The bulk of the investment goes into website development, digital marketing, and maintaining an efficient booking system. 𝗚𝗹𝗼𝗯𝗮𝗹 𝗥𝗲𝗮𝗰𝗵: OTAs are not bound by geographic limitations. They can cater to a global customer base, which increases their market potential. With the right marketing strategies, they can attract travelers from all corners of the world. 𝗦𝗰𝗮𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆: Once the infrastructure and website are set up, scaling an OTA is relatively easy. With additional partnerships, marketing efforts, and an expanding customer base, the business can grow exponentially without requiring proportional increases in staffing or overhead costs. 𝗔𝗳𝗳𝗶𝗹𝗶𝗮𝘁𝗲 𝗣𝗿𝗼𝗴𝗿𝗮𝗺𝘀 & 𝗖𝗼𝗺𝗺𝗶𝘀𝘀𝗶𝗼𝗻: OTAs often earn a significant portion of their revenue through affiliate programs and commissions from airlines, hotels, car rentals, and other travel service providers. By partnering with various suppliers, OTAs can offer a wide range of travel services and earn competitive commissions on each booking. 𝟮𝟰/𝟳 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆: An online platform allows customers to book travel services at any time, without the need for human interaction. This around-the-clock availability is a crucial factor in generating consistent revenue, especially for international travelers in different time zones. 𝗗𝗮𝘁𝗮-𝗗𝗿𝗶𝘃𝗲𝗻 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻: With access to customer data and browsing behavior, OTAs can personalize recommendations, improve customer experiences, and upsell relevant services like travel insurance or upgrades. This not only enhances customer satisfaction but also drives additional revenue. However, challenges exist. Competition is fierce, with major players like Expedia and Booking.com dominating the market. To stand out, an OTA must offer unique services, exceptional customer support, or niche travel experiences that are hard to find elsewhere. 𝗖𝗼𝗻𝗰𝗹𝘂𝘀𝗶𝗼𝗻: Yes, an online travel agency business can be profitable, but success depends on understanding market trends, maintaining competitive pricing, building strong partnerships, and offering seamless customer experiences. Focused strategies and constant adaptation to market changes are key to long-term profitability. #OnlineTravelBusiness #TravelTech #TravelIndustry #TravelAgency #DigitalTravel #ECommerceTravel #TravelProfitability #TravelMarketing #TravelEntrepreneur #ScalableBusiness
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Hotel Campaigns 🛏 The travel industry is bouncing back! International tourism ended 2023 at 88% of pre-pandemic levels. But with upcoming changes, like third-party cookies getting phased out, Commissions (per Stay) and (per Conversion) bid strategies will sunset by October 2024. Google Ads offers different solutions: - Target ROAS (tROAS) for Hotel campaigns: Set specific revenue goals and let Google optimize bids for conversions within your budget. - Performance Max for travel goals: Leverage automation to reach qualified travelers across multiple channels, driving bookings & engagement. Commissions strategies are transitioning gradually: - No new allowlist requests for (per Stay) starting February 2024. - Both strategies unavailable from April 30th, 2024. - Complete discontinuation by October 31st, 2024. Here the full article 👇 https://lnkd.in/dZGwkvmW If these topics pique your interest, let's connect 👉 Silvia Trapasso #hotelads #travelmarketing #cookieless #googleads #optimization
Building more durable and effective bidding strategies for Hotel Campaigns
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Have you heard about how the Google Direct function can boost bookings for both accommodation and activities? It is a ‘super channel’ for both travellers and suppliers and is revolutionising the travel industry. So what do you need to know? We have written a comprehensive blog and here are five takeaways: 1️⃣ Streamlined Booking Experience: With Google Direct, travellers can skip the hassle of navigating through multiple OTA sites. They can search, compare, and book directly from Google Search or Maps, saving time and effort. 2️⃣ 0% Commission Opportunity: Say goodbye to hefty OTA fees! Through TXA's Google Direct channel, suppliers can enjoy a commission-free mega channel, reducing costs and maximising revenue. 3️⃣ Enhanced Visibility: Stand out in the crowded online marketplace! Showcase your unique offerings directly to travellers, especially beneficial for smaller or boutique tourism businesses struggling for visibility on OTA websites. 4️⃣ Increased Control and Transparency: Google Direct empowers consumers with real-time data, reviews, and relevant details, enabling them to make informed booking decisions with confidence. 5️⃣ Seamless Integration: With TXA's integration with Google, suppliers can effortlessly present content, availability, and pricing information to consumers, offering a seamless booking experience from start to finish. Want to find out more about Google Direct and elevate your booking game? Click the link below to read more and unlock the full potential of Google Direct Booking with TXA! https://lnkd.in/g43-JSzn #vacationrentaltips #travelbusinessowner #TXACommunity
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