Fouad Adel’s Post

New remote Customer Success Jobs are now added to the list. 🚀 Check the full list here 👇 👉 https://bit.ly/3yPH92m I've been very busy and distracted in October, I wasn't able to add as many jobs as I normally do, but hopefully, I will be able to add more in November. #CustomerSuccess #Remote #RemoteJobs

🌟 35 New Remote Customer Success Jobs 🌟 🚀 If you are transitioning into a Customer Success role, I always advise to stay within the same industry or at least stick to an industry that you believe you enjoy and can add value to. That's why I added jobs in different industries for February to help as many people as possible. 🙌 If you are coming from healthcare, education, media, or advertising, you might find what you are looking for in the list now. 🙏 Link to the list 👇 https://lnkd.in/dZ3QdFvb Let's empower each other to succeed—feel free to share with anyone seeking their next big career move! #CustomerSuccess #RemoteJobs

HIRED! A Demand Generation Company based in the United States found and hired Alejandro Obregon through the CloudTask Marketplace.🔝 Thinking of beefing up your sales, customer success, or support teams? 💼 Are you thinking about hiring remote workers for customer-facing titles like SDR, Account Executive, Customer Success Rep, Customer Support Rep, etc.? 🌟 If so, you can streamline the process by using our FREE database to access comprehensive profiles with video for 400+ pre-vetted remote job candidates like Alejandro from Latin America and beyond, all waiting to fill your RevOps roles. 🔍 Get access to the database today: https://hubs.ly/Q01_r-MG0 #Remotework #CloudTask #ae #hired

10 new remote customer success jobs have been added to the list! 🚀 👇 Check out the link below to explore these exciting opportunities. Despite a slowdown in job additions, rest assured that I'm committed to bringing you the most interesting job listings that I come across. 🙏 Follow the link to take the next step in your customer success career. 👇 👉 https://bit.ly/3yPH92m #CSM #CustomerSuccess #RemoteJobs

"HIRED! A Demand Generation Company based in the United States found and hired Alejandro Obregon through the CloudTask Marketplace.🔝 Thinking of beefing up your sales, customer success, or support teams? 💼 Are you thinking about hiring remote workers for customer-facing titles like SDR, Account Executive, Customer Success Rep, Customer Support Rep, etc.? 🌟 If so, you can streamline the process by using our FREE database to access comprehensive profiles with video for 400+ pre-vetted remote job candidates like Alejandro from Latin America and beyond, all waiting to fill your RevOps roles. 🔍 Get access to the database today: https://hubs.ly/Q01_rLG30 #Remotework #CloudTask #ae #hired"

New Post: Customer Success Manager Title: Customer Success Manager Time: Full Time (North American hours) Industry: Software as a Service (SaaS) Compensation: $3,500/m USD The Role: As a Customer Success Manager, you will play a crucial role in maintaining long-term customer relationships by providing exceptional service and consultative support. This position involves driving growth through contract renewals, identifying additional product needs, and promoting adoption and advocacy. Scope Knowledge: Developing professional expertise, applying company policies and procedures. Complexity: Moderate scope; analysis of various factors; judgment within defined practices. Supervision: Collaborates with management on strategies, receives general routine instructions, detailed new project guidance. Essential Duties Client Onboarding: Ensure smooth transitions from presale to post-sale customer success. Relationship Management: Serve as the primary contact throughout the customer lifecycle. Proactive Communication and Documentation: Conduct regular calls and meetings; maintain CRM records. Customer Retention: Monitor health metrics; develop plans to mitigate churn risk. Revenue Growth: Identify upsell and cross-sell opportunities; ensure positive net revenue retention. Contract Negotiation and Renewals: Manage renewal cycles end-to-end, ensuring customer satisfaction. Customer Outcomes: Develop Customer Success Plans; help customers achieve their goals. De-escalation: Address critical client issues with urgency. Customer Feedback: Collect and analyze feedback to inform product improvements. Data Analysis: Use customer data to provide actionable insights. Advocate Identification: Identify customers for testimonials and case studies. Knowledge and Abilities Strong written and verbal communication skills. Excellent organizational and detail-oriented skills. Ability to build and maintain customer relationships. Analytical and goal-oriented mindset. Ability to recognize upsell and expansion opportunities. Experience with contract negotiations and renewals. Proficiency in G-Suite, Salesforce, and/or Churnzero. Education and Experience 4-year degree or equivalent experience. 1-2 years in customer success or account management in SaaS or software. Competencies Open Communication: Anticipates workflows and deadlines; defines expectations; drives issues to conclusion. Execution & Management: Manages workflows and deadlines; ensures timely completion of tasks. Business Acumen: Promotes the company as a "winning team"; understands customer motivations; stays informed on industry developments.   GetRemote is all about sharing awesome remote job opportunities from different businesses—we are not the actual employer or connected to them in any way.  APPLY HERE     #remotehiring #remotework #remote #recruitment #recruiting #hiring #remotejob #GetRemote #GetRemoteJobs #remotejobsinsouthafrica

Want the inside edge on the newest opportunities in the #remote workforce? #connect #follow and hit that 🔔 to make sure you catch every fresh #jobposting as they drop. You’ll also find a quick summary and tips to get your resume prepared to make your move! So let’s get into it…this opportunity is for: Better Proposals: Customer Support Representative (Philippines based) https://ift.tt/tRDMZl7 Better Proposals, a leading proposal software company in Brighton, UK, is hiring a Customer Support Agent. The remote role involves answering customer inquiries, guiding users, and handling product feedback. Requiring 2+ years of customer service experience and English proficiency, the job offers growth opportunities, varied benefits, and starting pay of $5 per hour. Apply online with a quick hiring process. Now for the fun: To align your resume with the role of Customer Support Agent at Better Proposals, one actionable tip would be to highlight your multitasking abilities in a high-volume environment. Since the job description emphasizes the need to deal with multiple conversations at once on live chat without compromising quality or customer experience, you should update your resume to showcase any past roles or experiences where you successfully managed multiple tasks or customer interactions simultaneously. This could be demonstrated through a bullet point such as: - "Efficiently managed up to 30 customer inquiries per hour via live chat, ensuring prompt, accurate, and personalized assistance, leading to a 15% increase in customer satisfaction scores." Remember to also mention any experience with customer support software, especially if you have used Intercom or similar platforms, as this is a preferred qualification for the role. *Please note these jobs are presented, offered, and hiring courtesy of their respective POE’s. #remotefirst #nowhiring #nuagi #hiring #newjobs #resumetips ———-———-———-———-———-———-———-———-———-———- I’m Jamal Brooks, a #careercoach and #resource for the career journey. I help remove barriers so YOU get more wins! If you want to move from application to interview, click the link to book a complimentary consultation. If we are a mutual fit we can establish an engagement agreement at a competitive rate. Let’s get to work and get you through that interview!

#BusinessFuding #MerchantCashAdvances #BizServices #BizFunding #AlternativeFunding #BusinessServices ***Watch this space, bookmark this profile. I will be hiring for the roles below in the next 60-90 days, if not sooner. #RevOps roles like #SalesDevelopmentRepresentative, #AccountExecutive, #CustomerSuccessRepresentative, #RemoteJobs #RemoteWork #WorkFromHome #PartTimeWorkForFullTimePay #100PercentCommission #HighPaying #ProductionBasedWorkOpportunities.

Looking for a remote Customer Success job? 🔥 Here are two jobs that were recently posted on our platform. 👀 1️⃣ Customer Success Manager ($70-90K) - REMOTE 2️⃣ Customer Success Associate ($50-65K) - REMOTE Linking to these jobs in the comments. 🔗 Reminder that EarnBetter will customize a resume + cover letter for you for these jobs - for free! 🙏 #customersuccess #CSM #remotejobs #workfromhome #wfhjobs #remotework #hiring #nowhiring #hiringnow #newjob #clientsupport #customerengagement #techjobs #tech

Want the inside edge on the newest opportunities in the #remote workforce? #connect #follow and hit that 🔔 to make sure you catch every fresh #jobposting as they drop. You’ll also find a quick summary and tips to get your resume prepared to make your move! So let’s get into it…this opportunity is for: Used Conex LLC: Remote Sales Chat Representative https://ift.tt/U1PWjcS Used Conex LLC, based in Tampa, FL, is hiring remote sales agents to advertise and sell shipping containers using their software. Agents will respond to customers via chat, follow up with them, and close sales on chat or by sending invoices. Leads will be assigned to sales managers for further follow-up. Training and mentorship are provided. Apply at https://ift.tt/U1PWjcS. Now for the fun: Actionable tip: Update your resume to highlight your experience in sales, customer service, and proficiency in using chat software or customer relationship management (CRM) systems. Emphasize your ability to effectively communicate with customers, close sales, and follow up with leads. Mention any previous experience with remote work and your ability to work independently. *Please note these jobs are presented, offered, and hiring courtesy of their respective POE’s. #remotefirst #nowhiring #nuagi #hiring #newjobs #resumetips ———-———-———-———-———-———-———-———-———-———- I’m Jamal Brooks, a #careercoach and #resource for the career journey. I help remove barriers so YOU get more wins! If you want to move from application to interview, click the link to book a complimentary consultation. If we are a mutual fit we can establish an engagement agreement at a competitive rate. Let’s get to work and get you through that interview!