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Safeguarding the delivery of an end-to-end customer experience (#CX) requires the critically important ‘security by design’ philosophy -- and a security organization independent of, and complementary to, the IT department. 𝐖𝐡𝐚𝐭 𝐢𝐬 𝐬𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝐛𝐲 𝐝𝐞𝐬𝐢𝐠𝐧? A partner that is dedicated to security by design makes strategic decisions that aim to maintain and at best further reduce its existing risk profile (and in doing so, improve security posture). This delivery level is only possible when security measures are integral to the design and development of a process, system, tool or application and, by extension, an organization’s approach to using them. When security and risk mitigation aren’t central aspects of business operations, it’s impossible to develop and maintain a robust, end-to-end approach to information and system security. Access our 'security-by-design' action list and learn more in our whitepaper: https://lnkd.in/gE9jyq7r #Cybersecurity #ProviderSecurity #CustomerExperience #BPO

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