Learn why you need to look beyond standard tools and compliance checks when assessing a potential CX delivery partner’s security standards. 🛡️ Securing the right CX delivery partner in an era of heightened cyber threats requires a comprehensive approach that balances an understanding of the advantages of outsourcing with a keen awareness of potential security risks. From clear long-term investment in the employee experience to evidence of a security-by-design philosophy, this guide is designed to help you identify genuine data and information security best practices in any prospective outsourcing partner. 📋Action list when considering a CX partner: • Clearly define the depth of the required partner relationship before initiating due diligence. • Confirm compliance with key security frameworks like ISO 27001 and NIST. • Request confidential client references to evaluate security performance. • Check the organization’s security rankings from reputable firms. • Ensure the organization can deliver compliant services or solutions that meet your specific needs and operate in your required territories. Dive into more detail in our whitepaper: https://lnkd.in/gE9jyq7r #Cybersecurity #ProviderSecurity #CustomerExperience #CX #BPO
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🔒 Case Study: Calendly 📚 Calendly, a world-known CRM and meeting scheduling company, successfully implemented NIST Risk Assessment, HIPAA, SOC 2, and ISO 27001 to improve their cybersecurity measures. These improvements have helped Calendly thrive in the modern digital environment by protecting their customers' sensitive data and increasing compliance with industry regulations. 💡 Calendly recognized the risks posed by cyber attacks and data breaches in today's digital landscape. To protect their business and customers, they sought the assistance of TrustNet. By implementing NIST Risk Assessment, Calendly was able to identify and prioritize potential threats. HIPAA and SOC 2 ensured that Calendly met industry standards for data protection, while ISO 27001 provided a comprehensive security management system for continuous improvement. 📊 The results were significant. Customers felt more confident and satisfied knowing that their data was well-protected. Calendly's compliance with industry regulations improved, which attracted new customers and business partners. By prioritizing cybersecurity, Calendly not only safeguarded their business but also increased customer trust and satisfaction. 🚀 Calendly's success story serves as an excellent example for other businesses looking to enhance their cybersecurity posture. Implementing the right measures, such as NIST Risk Assessment, HIPAA, SOC 2, and ISO 27001, can help companies thrive in the digital landscape, ensure data protection, and foster customer confidence. #Cybersecurity #CaseStudy #TrustNet #Calendly #DataProtection
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Avalon Security Policy "Innovation is vital to the success of any business, but especially in the cyber security industry. While constantly striving to improve upon existing products and services in the consulting industry, Avalon Security will stay ahead of the competition by first and foremost, keep her customers satisfied." Avalon Cyber Security is a leading ‘One Stop Shop’ provider of consulting services in cyber and information security. In Avalon Cyber Security you will find a business enabler approach that significantly reduces the risks and builds a comprehensive cybersecurity management system, tailored to your goals and business needs. We offer a wide range of top-notch services including: 1. Technology Consulting, 2. Awareness training 3. GRC, Penetration Testing 4. CISO as a service 5. Policies & Procedures kit 6. Data Security laws and regulations overview 7. SOC 2 / SOC 3 Consulting 8. Business Continuity 9. Penetration Testing 10. Risk Assessment 11. GDPR, HIPAA, ISO 27001, CCPA Compliance and much more. Cyber security requires access to information about the core business of the client. We are extremely aware and responsible for the sensitive and confidential information of each customer. Trust is a must. It is our principle. Avalon Cyber Security is committed to make our clients more secure, protecting them in increasingly sophisticated cyber-attacks and continuously strengthening their defenses. Get in touch with us, Now! Connect with Avalon Security for more information, latest offers, informational articles, professional services, job vacancies, and much more: ► Website: https://avalonsecurity.me ► Facebook: https://lnkd.in/dgVSkuSe ► LinkedIn : https://lnkd.in/d6NgMDtj ► Youtube: https://lnkd.in/dW-DfmBe #cybersecurity #informationsecurity #penetranttesting #cybersecuritytraining #riskassessment #cyberservices #informationsecurityservices #ciso #chiefinformationsecurityofficer #chiefinformationofficer #securityawarenesstraining #securityawareness #hipaacompliance #policiesandprocedures #informationsecuritymanagement #cyberdefense #cyberaware #cybereducation #cyberdefence #cyberforensics #opisrael
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CISO, CIO & IT Director Partner @ Red Helix | Ensuring our Partners are Constantly Resilient and Protected | Check Out the Link Below to find out more:
🚀 Outsourcing Cybersecurity: A Smart Investment That Saves Time 🕒 In today's fast-paced digital landscape, time is a precious commodity. When it comes to cybersecurity, finding ways to optimize time and resources is key. 🛡️ 🔍 Consider these eye-opening statistics: 1️⃣ On average, it takes 280 days to identify and contain a data breach when handled in-house. When outsourced, this time is reduced to an average of 51 days, minimizing potential damage and disruption. (Source: IBM's Cost of a Data Breach Report) 2️⃣ Companies that outsource their cybersecurity activities report a 50% reduction in the time spent on threat monitoring and incident response, allowing their teams to focus on strategic initiatives. (Source: Deloitte's Global Outsourcing Survey) 3️⃣ 62% of businesses see improved response times to security incidents when they partner with cybersecurity experts, ensuring a swift and effective reaction to threats. (Source: Ponemon Institute's 2021 Cost of a Data Breach Report) Outsourcing cybersecurity activities isn't just a cost-effective strategy; it's a time-saving one. By entrusting experts to safeguard your digital assets, you can redirect your valuable time and resources to driving your business forward. 🚀 Invest wisely, protect your data, and unlock the full potential of your team. 💪 -------------------------------------------- ⬇⬇⬇⬇⬇⬇ 📩Reach out via messenger to discuss how we can help fortify your business from cyber attacks and criminals 📩 #cybersecurity #digitalsecurity #protectyourdata #cybersecurity #cyberinsurance #riskmanagement #datasecurity #businessprotection #digitaltransformation #cyberthreats #insurancecoverage #riskassessment #cyberresilience #protectyourbusiness #stayinformed #cyberawareness #financialsecurity #businesscontinuity#Cybersecurity #Outsourcing #TimeSavings
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Helping CISO's reduce cyber risk through a human-driven, technology enabled approach executed with an attacker’s mindset, ensuring measurable protection and resiliency
It's Managed Detection and Response (MDR) Monday at Binary Defense For Chief Information Security Officers (CISOs), outsourcing MDR services can be a game-changer in fortifying the defense against cyber threats. However, it's essential to tread cautiously and consider several factors before entrusting your organization's security to a third-party provider. Here are five key considerations every CISO should think about. Of course they are more, but wanted to get us started 😀 1. Expertise and Experience: Does the MDR provider possess a proven track record of expertise and experience in the cybersecurity domain? Assess their team's qualifications, certifications, and relevant experience to ensure they can effectively handle your organization's security needs. 2. Technology Stack: Evaluate the technology stack employed by the MDR provider. Is it equipped with advanced threat detection and response capabilities? Ensure compatibility with your existing infrastructure and ascertain that the tools employed are up-to-date and effective in combating evolving cyber threats. 3. Customization and Scalability: Does the MDR service offer customizable solutions tailored to your organization's unique requirements? Verify the flexibility and scalability of their services to accommodate your organization's growth and evolving security needs. 4. Response Time and SLAs: Time is of the essence in cybersecurity incidents. What are the provider's response time and Service Level Agreements (SLAs) for detecting and responding to threats? Ensure that the MDR service guarantees swift and effective incident response to minimize potential damages. 5. Transparency and Communication: Effective communication is essential for a successful partnership. Seek clarity on reporting mechanisms, incident notification processes, and communication channels to maintain transparency and facilitate collaboration between your internal security team and the MDR provider. By meticulously evaluating these considerations, CISOs can make informed decisions when selecting an MDR provider that aligns with their organization's security objectives and operational requirements. #cybersecurity #mdr
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vCISO (Chief Information Security Officer) is a cybersecurity expert who provides services to companies as a consultant or on an outsourcing basis. Its primary goal is to ensure cybersecurity and achieve business objectives. To illustrate the effectiveness of vCISO, we will provide an example from our practice. However, to maintain confidentiality, we refrain from disclosing the company's name. ✅ Company X, operating in the e-commerce sector, leverages vCISO services to safeguard clients and data. One of the key advantages of vCISO is the development of policies and practices that enable a swift response to incidents. So, when a situation arose during monitoring, revealing uncertainties in connected devices, vCISO, after analyzing the situation, crafted a clear incident response scenario. ✅ Based on a risk assessment and communication with stakeholders, vCISO promptly developed a response plan. Together with the information security team, an analysis of the situation was conducted, leading to the identification of unauthorized access and network vulnerabilities. ✅ vCISO defined a strategy for addressing issues, including updating software and strengthening security systems. This contributed to removing the company from potential cyber threats and enhancing overall cybersecurity. This is just one example of how vCISO helps companies effectively counter cybersecurity challenges. To optimize and organize information security management processes, vCISO employs Best Practices such as ISO 27001 for policy and process development and utilizes security standards like CIS Benchmarks for system configuration. 👉 It's crucial to note that the primary role of vCISO is to create strategies and optimize information security management, while the engineering team is responsible for responding to incidents and operational aspects. If the functions of vCISO have piqued your interest, we invite you to follow the provided link for further insights and details: https://lnkd.in/ebhsaa6B #ESKA #ESKASECURITY #vCISO #Cybersecurity #BusinessSecurity #DigitalSafety #CyberThreats #TechPredictions #ThreatIntelligence #InfoSecInsights #FutureSecurity #DigitalDefense
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📢 Onto our second cyber security service of the month, SOC 2 Type 2! ⭕ What is SOC 2 Type 2? The SOC 2 Type 2 comes under the umbrella of Service Organization Control (SOC) audit. It specifies the process of handling sensitive information by a cloud-based company. The report focuses on how effective the company's operations and controls are. SOC 2 Type 2 was developed by the American Institute of Certified Public Accountants (AICPA) to address cybersecurity concerns for systems that are cloud-based. To be precise, the SOC 2 Type 2 report is evidence that an organization claiming to have security controls over sensitive data is actually implementing those security controls and hence providing peace of mind to both, the organization and its customers. ⭕ Why is it needed? The simple answer is the commitment to security. If you are a cloud-based vendor in search of new enterprises then SOC 2 compliance should be on your list. Data sensitive businesses require compliance and it will be extremely beneficial to approach even other businesses as well! The compliance will serve as an assurance that you as a vendor take data security seriously and hence are committed to doing business that is safe for all. It makes your clients confident in your transparency. Not to forget that as a certified vendor, you will be giving strong competition to the uncertified vendors. ⭕ When is it needed? There are two instances when you should definitely go for SOC 2 Type 2 compliance. ⚫ When the customer asks to understand the controls and processes of the system ⚫ When you need to build your stakeholders' trust in the security of the company’s processes Certification is not necessary in all cases, however, the pros outweigh the cons of getting the certification. In fact, the audit will give you leverage of time to make the necessary changes, if required, to approach an enterprise. ✅ Truso is here to help you with this compliance and make your business a safe & and secure place for your clients. You can book a free consultation session with us by contacting us at sales@trusogroup.com or leave us a text at 👇 💬 WhatsApp: +971 55 961 5439 www.trusogroup.com https://lnkd.in/d7V_cSNh Powered by Salus Tech! #TrusoGroup #SalusTech #itservices #cybersecurity #soc2 #cybersecurityawareness #cyberattack #uae #ksa
SOC 2 Type 2 | Cyber Security
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WHAT ARE SOC1 & SOC2? Are you familiar with SOC 1 and SOC 2 reports? These reports are becoming increasingly important for companies to show their commitment to cybersecurity. Here's a quick rundown: 1️⃣SOC 1 reports, also known as SSAE 18 reports, are designed to evaluate a company's internal controls over financial reporting. These reports are intended for companies that provide services that impact their clients' financial reporting, such as payroll processing or investment management. 2️⃣SOC 2 reports, on the other hand, are focused on a company's internal controls related to security, availability, processing integrity, confidentiality, and privacy. These reports are more relevant to companies that provide services that store, process, or transmit sensitive information, such as data centers or software as a service (SaaS) providers. While these reports can be incredibly valuable, it's important to note that they are not a silver bullet for cybersecurity. Here are some pros and cons to consider: Pros: • SOC reports provide independent, third-party assurance that a company's controls are designed and operating effectively • They can be an effective marketing tool to differentiate your company from competitors • They provide transparency to customers and stakeholders, building trust and credibility Cons: • SOC reports can be costly and time-consuming to obtain • They only provide a snapshot in time and do not guarantee future security • Companies can cherry-pick the areas they want to be evaluated on, potentially hiding weaknesses in other areas Overall, SOC reports are a valuable tool for companies looking to demonstrate their commitment to cybersecurity and provide assurance to their clients and stakeholders. However, they should not be relied upon as the sole indicator of a company's security posture. #cybersecurity #cybersecurityrisks #datasecurity #cyberattack #cyberthreats
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Managed Security Services Providers (MSSP) and how they support your business. 1. Protect Your Business: MSSP's offer comprehensive security solutions to safeguard your company's digital assets from cyber threats. They differ from MSP (managed services providers) by having a strong focus on security, like comparing an accountant to an auditor. 2. Expert Guidance: Access to a team of experienced professionals who understand the evolving landscape of cybersecurity, ensuring your business stays ahead of potential risks. 3. Cost-Effective Solutions: Save on the expenses of hiring in-house security experts by outsourcing your cybersecurity needs to a reliable MSSP. 4. 24/7 Monitoring: Continuous monitoring of your network and systems for any suspicious activity, providing peace of mind knowing your business is always protected. 5. Customised Security Plans: Tailored security solutions designed to fit the unique requirements of your business, providing the right level of protection without unnecessary complexity. 8. Compliance Assistance: Ensure your business meets industry regulations and standards with the help of MSSP's who are well-versed in compliance requirements. 9. Rapid Incident Response: In the event of a security breach, MSSP's offer swift and effective response strategies to minimize damage and restore normal operations promptly. 10. Focus on Growth: With the burden of cybersecurity management lifted, your business can concentrate on innovation and growth opportunities, knowing its digital assets are in safe hands. 🔒 #CyberSecurity #DataProtection #BusinessSecurity #ManagedServices #vCISO #AustralianBusiness #SmallBizAU #TechSupport #CyberAware #InfoSec #ITSecurity 🛡️
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vCISO | Chief Security Officer | Board Member | Speaker | Published Author | Risk Management Strategist | Championing Diversity in Technology
Being a vCISO for multiple customers, I have had some interesting discussions lately about MSSPs (Managed Security Service Providers) as well as IR (Incident Response) providers. I do not work for a company that provides either service, so our goal is to help our customers assess their cyber-related risks and current security posture and then assist them in evaluating the right partners for their organization’s needs. As I have stated in the past, not every organization needs a full time CISO. Most organizations also cannot afford an in-house security operations team and if they can, talent continues to be hard to find and retain in the cyber community. MSSPs are effective because they have the talent, and the good ones retain talent for many years. MSSPs also have state of the art technology, the rapid analysis of artificial intelligence, and the rapid response of automation through playbooks. They watch your business during times where hackers do their best business, at nights, weekends, and especially holiday weekends. It is important for any organization working with MSSPs or IR providers to define expectations and clarify those expectations in the service agreements. For example, what one MSSP may deem a “medium” risk alert may be considered “high” for an organization that houses databases full of highly sensitive data. Define your expectations of how you want to be notified, when to notify, and who to notify when anomalous behavior is detected. For those who have a cyber IR provider, make sure that your organization’s Cyber Incident Response Plan and Cyber Incident Response Team has defined how notification, triage, and response will be carried out with the provider to ensure a swift, efficient response to an indicator of compromise or active attack. Finally, during your cyber tabletop exercises, it is important to role play the incident response according to your plan. This helps you discover if you have missed any steps you would expect to complete with your provider. Practice makes perfect and a well-defined partnership with your MSSP or IR provider can strengthen your cybersecurity posture. #MSSP #Cybersecurity #IncidentResponse #CyberAttack #DataBreach #CISOs
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