Senior Operations Leader helping organizations thrive through change in diverse technical service industries including telecommunications, energy, and health care
Great insights Chuck! Thanks for posting this. With years of CPR First Aid training experience I found myself analyzing what I could have done better once the EMTs arrived and we were able to step back from the situation (typical operations after action review mindset with a touch of perfectionist 😂), but the critical step that the five of us executed perfected was our immediate decision to act. ✅ The best time to consider and decide on our willingness to help respond to an #emergency is prior to the emergency. Consider what are you willing to do (cpr and/or rescue breathing) and what first aid training and supplies are needed to provide that level of care safely?
Sometimes, good leadership means someone else may be the best choice to lead... I recently met a friend and colleague, Frank Aff, for a smoothie. We sat outside to enjoy the spring sun as we chatted. We then noticed something unusual occurring on the sidewalk near us. A man was helping a woman who appeared to have fallen from her walker, which was nearby. However, we soon realized the woman wasn't getting up and walked over to the man to ask if he needed help. He did, and we discovered the woman was not responsive. Moreover, he didn't know the woman, as I had incorrectly assumed. A call was placed to 911 (nice job, Frank!) and the dispatcher on the line directed for chest compressions until help could arrive. Fortunately, a fourth man who had arrived on the scene had just completed a First Aid/CPR course just a few days prior! He administered the compressions, and first responders appeared shortly to take over. As leaders, we naturally want to lead. Take charge in a situation and be the person out front. But we're not always the best option to do so. Although I'm confident either Frank or I would have performed CPR if needed, unquestionably the best man for the job was the one who had been recently trained to do so. For us to insist otherwise would have been foolish. Of course, most decisions we make do not have potentially life or death ramifications. This experience serves as a powerful reminder to consider our choices when making certain kinds of decisions. Sometimes, you are the top option to lead a project or assignment. And sometimes, someone else is the best choice. For those times when it's another person, step gracefully (or quickly!) aside and make room for that individual to go to work. #leadership #leadershipdevelopment #leadershipfirst #careers #careerdevelopment #business #principals #careerstrategy