FreightRatez.Com’s Post

I always talk to our carriers and shippers about creating a culture that supports each other and helps each other win. You know, true partnerships. Yesterday I was working with a new carrier to our network trying to reposition their truck from NV/CA to TX. We did not have a shipment for them, but we did have a TX shipment that they wanted. The dispatcher asked if I could help her with booking a shipment from a different broker as she was in the truck driving and could not search the load boards. I obliged and we got on a conference call together and called on a few loads. We made 3 calls to 3 different brokers...... (1 small and 2 large companies) As a freight broker myself, I was embarrassed by what I experienced and heard on the phone. Few observations: 1. No one let me know their names. 2. 2 spoke so fast and with such disinterest in their voice that it made it seem as though I was a bother. 3. Hold time (Small broker 2 minutes, large brokers 14 minutes and 17 minutes) 4. If these were all "Carrier Sales" roles, not a single person was interested in selling and/or growing their carrier network 5. The largest broker did not follow up via email or phone yesterday (still hasn't in fact. I checked this morning) It's no wonder why carriers do not like dealing some freight brokers. The carrier that I was working with asked why more freight brokers aren't like us. (Cue Kendrick's "Not Like Us") #og1mc #freight #transportation #broker #sales #trucking #notlikeus

Freight Agents, if there's one thing NOT to ask on a cold call it's this. Under no circumstances should you ask... "Did I catch you at a bad time?" Why? This opens the door for a prospect to end the call right away. Here are 9 questions you should ask. 1. What are your responsibilities? 2. What's your biggest challenge? 3. What are your main priorities when shipping? 4. What lanes are you shipping? 5. What do you look for in a Freight Agent? ...and more! Keep reading and save the blog post to use when you plan your next call. https://lnkd.in/eaQ9u7ej #coldcalltips #freightagent #freightbroker

Did you know J.B. Hunt recently started a freight agent program? We’re focused on providing value for customers and delivering exceptional service, and our agent program is no different. So, if you’re interested in growing your business and working with an established transportation company, then send me a message so we can talk about how you can get started with J.B. Hunt!

Did you know J.B. Hunt recently started a freight agent program? We’re focused on providing value for customers and delivering exceptional service, and our agent program is no different. So, if you’re interested in growing your business and working with an established transportation company, then send me a message so we can talk about how you can get started with J.B. Hunt!

It has been another great weekend with a great group of students taking our advanced freight broker course. Active listening > Active participation = Proper progression towards scaling your freight brokerage business and journey. Today is all about ops and sales, sales, sales, and oh that's right, I forgot to mention sales!!!! Making a difference one session at a time :). #logistics #trucking #freightbroker

Are you a NEW freight broker or freight agent? Are you struggling to get your first or next shipper? If so, this short freight broker sales training is one of the fastest and easiest ways to get your first shipper. 🥳🍾🍻 Hit me up below with, "YES PLEASE" and I will shoot you the link. ➡️ No email required ➡️ No credit card ➡️ Not gated in any way 100% freight broker sales training for YOU! #freightbrokers #freightbrokerbootcamp #freightbroker #logistics #trucking #3pl #salestraining

Shipping customers are looking for freight brokers that are PROACTIVE! [See question at bottom of post 👀} Pro·ac·tive means: ➡️ Creating or controlling a situation by causing something to happen rather than responding to it after it has happened. In other words... "Being proactive is identifying and preventing potential problems" NOT reacting to them! 🤔 Most freight broker and freight agents are reactionary. Something goes wrong, they fly off the handle and yell and scream at everyone within their reach. More than 1/2 of the problems in logistics and trucking can be prevented. 1) Understanding where problems frequently occur based upon your niche/freight type. ie. experience and training. 2) Having the ability to communicate the issue and solution without emotion and without losing your cool. Good brokers can predict problems! 🪄🧠 Problems with with carriers, drivers, pickup locations, delivery locations, weather, vehicles, technology and more. 👇 🤔 👇 🤔 👇 🤔 👇 🤔 What is your best advice for being PROACTIVE to prevent issues before they happen???

Looking to connect with brokers that have freight for sprinters out of the metro Atlanta area. What we offer: 1. Reliability: 100% on time pick up and delivery. Will gladly send over references! 2. Dedicated: Zero damage claims, no theft or fraudulent activity, your freight only, from point A to B. 3. Transparency: Our commitment to transparency means you'll receive real-time updates and tracking, ensuring peace of mind throughout the entire transit. If you don't bother sending us tracking, we send over our tracking tool that provides real-time updates of the unit. Giving you access 24/7. 4. Communication: Clear and consistent throughout the entire transit. From pick up to delivery. Someone is always available to answer questions, give updates, and provide solutions. 5. Efficiency:  After all is said in done, we deliver not only the freight, but a high level of service quality, safety, and compliance practice each and every time. In return I look for brokers who have/are: 1. A strong understanding of what communicating is and a team who responds quick. This is expediting folks. 2. A great track record -- this is self explanatory. 3. Fair rates -- we all know operating costs, what margins are, etc. BE FAIR! There's very few left in my circle that haven't been leeches. 4. Know your stuff -- provide solutions efficiently just as we do on our carrier end. If you specialize in expediting, be about it. 5. TRANSPARENCY: need I say more. If you have any questions, please feel free to ask below or send me a message. I'm always a text/call/email away at all hours of the day. Thank you LI 🤗 #expediting #freight #sprintervan #brokers #transportation #carrier #logistics #timecritical #shipments #shipping #reliability

"Freight brokers: We turn 'logistics' into 'logisti-can!'" "A freight broker's job: Making sure your shipment doesn't go 'fright'!" "Why did the freight broker get stuck in traffic? They were 'weighed' down by too many puns!" "Freight brokers: The secret agents of the shipping world, moving packages and cracking jokes." "Ever seen a freight broker tap dance? Yeah, that's called 'freight hopping!'" "Freight brokers: We navigate through 'cargo-ful' situations with a smile." "Freight brokers: Keeping the 'wheel' world turning, one delivery at a time!" "A good freight broker never loses their 'cargo' pants!" "Freight brokers: Making sure the only 'road rage' is the catchy tunes on the radio!" "Why did the freight broker bring a map to the office? They were planning some 'truck-tive' thinking!" 😊 😊