Frontpoint Health’s Post

Behind the scenes at any smoothly run office is a team dedicated to making sure day-to-day operations are able to run like a well-oiled machine. At PharPoint, Jaye F., our operations assistant, helps tackle that task. In our Meet the PharPoint Team article with Jaye, we spoke about his role, his career path, his life outside of work (including his love of classic noir films of the 40s! 🎥) and what he enjoys most about working at PharPoint. (Check out the full article below in the comments! ⬇️)

Ever wonder how much revenue you could be losing simply because the wrong person is in the wrong job? I recently had an experience at my vet’s office that brought this issue into sharp focus. My vet nearly lost me as a customer - and never would have known why, or that it was preventable. It wasn’t about the skills of the employee; it was about their energy and passion being completely misaligned with the role they were in. According to BAI Advisory, getting a new customer costs 10x the time, effort and money of keeping a customer, AND current customers spend 67% more than new customers. When someone is out of alignment, it impacts your business more than you might realize. It's crucial to reassess the roles within our teams. Sometimes, a small tweak in job assignments can lead to significant improvements in both employee satisfaction and client experience, which means more return clients. Is it time to reassess your team’s fit? In my latest blog, I dive deeper into this topic and share insights on how to ensure your team is working in flow, check it out! https://buff.ly/3ATWItj #leadershippodcast #leadershipskills #soulfulleader #lifecoaching #personaldevelopmentinbusiness #personaldevelopment

Have you ever wondered what a little fresh air and a change of scenery could do for your team? 🌳 We all know the demands of work can get intense. That’s why our WILD Wellbeing sessions are all about taking a breather and reconnecting—both with nature and with each other. Research shows that time spent outdoors can reduce stress, boost creativity, and bring people closer together. If you’re looking to create a more cohesive, resilient team that’s ready to tackle challenges head-on, why not take them out of the office and into the great outdoors? Let's chat about how our sessions can make a difference for your team!

🌟 Reflecting on my first week at Healthproof! 🌟 I've had an incredible start at Healthproof. Here are some key takeaways: 💠 𝐏𝐚𝐫𝐭𝐢𝐜𝐢𝐩𝐚𝐧𝐭-𝐂𝐞𝐧𝐭𝐫𝐢𝐜 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡: They prioritise participant and referrer peace of mind with fast appointment scheduling and no upfront service agreements and securing of funds to join the waitlist. 💠 𝐄𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Clear communication through appointment confirmations ensures stakeholders are informed. 💠 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐚𝐧𝐝 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐯𝐞𝐧𝐞𝐬𝐬: Their efficiency includes same-day bookings (when possible) and prompt responses. 💠 𝐄𝐱𝐭𝐞𝐧𝐬𝐢𝐯𝐞 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: With over five years of experience across diverse sectors, they excel in mobile allied health services and understanding participant and referrer needs. 💠 𝐂𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭: They're evolving with an enhanced referral form (coming soon!) based on feedback from external stakeholders and are continuously taking on and implementing feedback to improve experiences. 💠 𝐓𝐞𝐚𝐦 𝐂𝐮𝐥𝐭𝐮𝐫𝐞: A supportive team environment with monthly gatherings. They've welcomed me with open arms and made me feel right at home. I had El Jannah for the first time! I'm excited to contribute to Healthproof's mission! Reach out if you're interested in learning more about my experiences or potential collaborations. Have a great weekend! Stephen Brush Corey Biczo

How does it feel when the company that you worked for many years lets you go not because you are suddenly incompetent but you are of the age when they think that you may die all of a sudden or maybe develop some disease which erases their memories? Company hiring young blood is welcomed but throwing out employees who helped build up the company, is not in good taste. What is your take on that, please share

It's not just about what we say—it's about what our customers say. 🗣️ Explore their testimonials and see why they love us! 🔗 https://lnkd.in/dPKX8VDH #customerreview #bradfordontario #yorkregion #treeservice #treecare #treework

💡 "Much like fishermen, we must dive deep to know exactly what each client needs." 📖 In the bustling corporate healthcare world, we have a special Client Services Associate we call Miss Sha. Her role goes far beyond answering questions and solving problems; she is dedicated to caring for our clients with kindness and striving to deliver her best. Inspired by wisdom from the quote in the Bible, "Go into the deep!", Miss Sha aims to truly understand each client she helps, much like fishermen diving deep into the water to know exactly what each client needs. She is committed to finding personalized solutions that fit perfectly for each of them. Navigating the complexities of the healthcare system requires empathy, and with the support of tools from Wellson & Co., Miss Sha ensures that no client's needs are ignored or forgotten. Miss Sha's dedication has not gone unnoticed. Clients have expressed their gratitude, not only for the solutions she provides but also for the genuine care she demonstrates. One client said, "Miss Sha, you're my silver lining in tough times." Miss Sha never fished for praise, yet her dedication and empathy shine through, prompting clients to express their appreciation in heartfelt ways. ⚡ I feel exceptionally fortunate to have such a compassionate and dedicated Client Services Associate representative on our team. Her commitment to excellence inspires me to ensure she has the best tools and support available to continue delivering exceptional service. It's my responsibility to equip her with excellent resources to excel in her endeavors. #WellsonAndCo. #DeepUnderstanding #ClientCare #PersonalizedSolutions #EmpatheticService #HealthcareDedication #ClientSuccess #CompassionateCare #CustomerServiceExcellence #ClientSatisfaction #TeamAppreciation #ExceptionalService #EmpoweredSupport #GoingTheExtraMile #CustomerCentric #HealthcareHeroes #ToolsForSuccess #ServiceWithHeart #EmpoweredToServe #ClientFocused #DedicatedToCare

When your homecare team isn't performing to its potential, it can lead to decreased patient satisfaction, increased operational costs, and a decline in business reputation. Here are some common reasons that I've noticed why your team might be struggling. 👇 1. Inadequate Training and Support. 2. Poor Communication and Coordination. 3. High Turnover and Staffing Shortages. 4. Inefficient Scheduling and Time Management. 5. Unclear Expectations and Goals. 6. Low Employee Morale and Job Satisfaction. Which roadblocks seem to affect your business? Let's talk about them or hear from other people in the industry. Join our Mastermind Group today and let’s brainstorm solutions together!

Hey there! As a Customer Success Manager at Compt, I work with companies of all shapes and sizes to help them design and manage various benefit programs. For our smaller employers (under 50 employees), the two most common programs we see are: • All-Inclusive Stipend: This versatile benefit allows employees to use funds for almost anything they desire – from family and food to wellness and travel. 🌍🍽️🏋️♂️ • Wellness Stipend: Focused on promoting well-being, this stipend covers expenses related to massages, meditation apps, gym memberships, and equipment. 🧘♀️💆♂️ Amounts typically range from $100-150 per quarter. We find that giving employees more choices in their benefits encourages them to use and appreciate them, which leads to better retention and productivity.🚀 Curious about how to elevate your company's benefits program? Let's connect and explore the possibilities! 

Keeping your employees engaged can be a challenge, but with Hey Jude, we support your team outside of work so they can stay engaged and stress-free. See how Hey Jude can make a difference for your team today: https://bit.ly/3UltXgE #EmployeeEngagement #HappyEmployees #WorkLifeBalance