“Setting the Table”, author Danny Meyer ‘Setting the Table’ is Danny Meyers' guide to the world of hospitality. Mr. Meyer is the CEO of Union Square Hospitality Group (USHG) and has decades of experience as a restaurateur in New York City. Working in arguably one of the most competitive environments for restaurants, Danny Meyer has managed to make a name for himself, synonymous with good hospitality and impeccable quality. His book, ‘Setting the Table’ gives us insight into his philosophy on hospitality. What stuck with me the most is his philosophy: treat people well enough that they keep coming back for more. But, how do we go about treating people well? There are endless kind people in the world, but that doesn’t guarantee they all succeed. This is what I learned from Meyer as he teaches through stories of his own experience. Explaining the ins-and-outs of key moments in his business, instances of personal doubt and pivotal milestones. It’s harder than it looks but when done well, it looks effortless. One question that came from the audience, including me, was this: what’s the most important item missed by restaurateurs during an opening? Danny replied immediately, “Practicing.” FHS cheers on such a remarkable establishment. Have a seat at our table as you see how Danny Meyer re-frames our preconceptions. #bookreview #futurehospitalitysociety #DannyMeyer #hospitalityindustry
Thanks for the sharing and insights! Echoing to what Danny highlighted, I especially agree forming a culture of empowerment would definitely let the team feel their voices are being valued and allow team members to grow together towards the success of a business! Good read ✨
An incredible book on how to get hospitality right! A true icon of the industry.
Event Planning Graduate | WPICC | Front-of-House All-Rounder | Pastry Chef
10moThis was a great read, thanks for sharing both about the book and your thoughts! 📖✨