Global Marketing @3M Inc. | B2B Marketing | Singapore PR | Demand Generation | Performance Marketing | Content Strategy| IIM Alumnus
Does your marketing strategy cover all bases? Here's a framework that helps me during the marketing planning cycle. I plan for 3 types of customers: 1. 𝐅𝐮𝐭𝐮𝐫𝐞 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬: Not all prospects are ready to buy right now. When they are, only 3-5 brands make it to their shortlist (Gartner). Focus on driving top-of-mind recall, or as the Ehrenberg-Bass Institute puts it, build "Mental Availability." 2. 𝐈𝐧-𝐌𝐚𝐫𝐤𝐞𝐭 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬: A fraction of your prospects are actively seeking solutions. They are content-hungry. According to a Google & CEB study, B2B buyers consume an average of 12 pieces of content before purchasing. 3. 𝐄𝐱𝐢𝐬𝐭𝐢𝐧𝐠 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬: Upselling is 68% more cost-effective than acquiring new customers (Forrester). Highly personalized marketing for these lighthouse customers requires a tailored approach. Each of these segments requires a different approach. A balanced marketing plan considers future, in-market, and existing customers' unique needs. How do you approach your marketing planning? I'd love to hear your thoughts. #marketing #planning #strategy ________________________________________________________________________ If you found this valuable, I share more insights like this every Wednesday. Please sign up for my newsletter: https://lnkd.in/gjz6JsgP
Dr. Paritosh Dubey , I find this really insightful. Do you think it'll be applicable across regions?
Ayeisha Rimell - you'll like this
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3moI love, love this segmentation, Garima