How to Hire HVAC Technicians? Don’t! w/ Chris Mui
Just never let the good ones leave. Here’s how we’ve been doing it at Electric Air:
😓 Don’t overload them with too much work. Sure, they’ll hustle in the short term, but they get tired and frustrated over time. And that isn’t good for everyone—techs, customers, and quality. It’s better to rest and regroup if you're stretched too thin.
🗯 Create accountability. In our industry, tough love is necessary. If there are no consequences for poor performance or lateness, others on the team will notice, and morale will dip. Standards will drop.
⏳ Don’t throw them into impossible projects. Let them voice concerns about a job before it starts so they take ownership. Hold them accountable for their estimates. Trust breaks down when you hold them to your account, and they can’t meet it.
🔥 Repeat important information. HVAC work can be physically demanding; after a long, hot day, it’s easy to miss details. Be patient, repeat instructions, and don’t mind doing it!
🏠 Understand their life goals. Your company could play a big role in their future. Support their ambitions, and they’ll reward you with loyalty.
We’re constantly learning to do this better, but these steps have helped us at Electric Air— is a picture of sales briefing technicians for upcoming jobs.
#heatpumps #decarb #electrification #HVAC