GDS Group’s Post

Transcript

I'm joined by Mike Dayton, who's Chief Growth Officer for Shopko. Mike, we've just finished our round table and how do you, where do you feel we might be with Gen. AIS impact on mobile app technology in the next three to five years? Hey, Dave, thank you. It was a great session and appreciate the question. It's, it's the question on everybody's minds, right. So what I think is that having seen multiple disruptive technology waves in my long career, much the same as we've seen there are first order effects and 2nd order effects. I think we're all chasing the 1st order right now, which is how to make an application more conversational, for example, using generative AI, how to make it more of. To make the experience more human and, and, and really kind of get away from as many buttons and just have more conversation with your tech. Where that's going to go from the 2nd order perspective is anybody's guess, but my guess is that much the same as one of the, one of the participants in the panel used the. Use the example of, you know, back when the Internet was invented, you know, or became more of a consumerized product for the public. That, you know, the Yellow Pages with everybody's phone numbers used to be in these big books. And you know, the, the big, you know, the big first order effect was let's take and put this Yellow Pages book on the web and people can just go find their numbers that way. And if you think about that in the context of where we're at today with generative AI, I still think we're very much in the, in the mode of how do we, how do we automate the phone book versus how do we make the phone book obsolete? So I think in the future, the way we even interact with technology could be vastly different than a bunch of colorful icons on a smartphone screen. Uh, the second more practical way I think for, for us at Chaco is all of our customers are dealing with, you know, you know, decreasing or, or stagnant IT budgets, especially post COVID and pandemic, and they're also dealing with massive technology. Alignment and ecosystem modernization initiatives. So I think you know you know in, in my entire career, I've never had a CIO say hey, I, I, I'm, I'm getting more money to do more stuff. It's always I need to do more stuff with the same budget or potentially less. And I do think that's where generative AI, certainly we're seeing it in the way we develop our code more quickly, sometimes in literally 1/3 of the time it would take us leveraging our own tools that we've built. So I, I think. And not only just speed to market, but also the quality. So I think there's there's going to be a kind of a practical impact on kind of the manufacturing of code, if you will, and the delivery and increased release cycles and having more confidence in those increased release cycles because of the higher quality. So in terms of production from a software perspective, I think it's it's having more of an immediate impact. But in terms of what it's gonna do, you know, with the user experience, I think we're just, we're just scratching the surface.