Great hospitality managers aren't just operational gurus. They're mentors and motivators who lead their teams to success. 💡 #GeckoHospitality #InterviewTips #HospitalityJobs
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Guest Relations Manager at Sheraton La Jolla | Leader in Team Excellence & Outstanding Guest Service | Operational and Financial Management Specialist
Wouldn't it be great if you could create an environment where your employees feel welcomed, inspired and useful at work, so that they actually look forward to Monday morning? As the person in charge, you have the power to transform your company culture and make your business feel more like home to your employees. So my question is; What’s stopping you? #peoplemakethedifference #management #culture #team #people #success #teamwork #leader #commonsense #hotel #Hotels #teambuilding #growth #motivation #hospitality #talent #leadership #experience #success #teamwork #team #help #management #payitforward #mentor #teamwork #teambuilding #work #motivation #management #coaching #hotel #supporthospitality #help #goals #share #accountability #buildyourteam #help #hospitality #bottomline #inittogether #whosnext #successfulmindset #power #business #growyourteam #learning #workbetter #gothedistance #leaders #alwaysimproving #change
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#excellence #Customer Service #Sales Experience #Sale Executive #Sales Dept #ShowroomManager #Salesman #Perfume Industry #Retail #managerialskills #administration #professionalism #workplace#SaudiArabia #Makkah
🔹Moment Manager: He is the leader that today's companies are looking for, who believes that all his moments are precious and valuable, reads the future in a practical and positive way, and turns opportunities into qualitative initiatives with amazing results. The manager of the moment does not admit despair or defeat; armed with the ever-renewed weapon of knowledge. He is an inspiring leader to follow him and his team members. #managers #managerialskills #employeeengagement #respectatwork #productivitytips #administration #professionalism #workplaceculture #careergrowth #responsibility #leadershipdevelopment #workenvironment #performancetesting #employeerecognition #healthcare #healthylifestyle #earlysleeping #postivity #healthyfood #positivemindset #sport #movement #nosmoking #healthyrelationships #goals #humannature #honesty #newsspread #manners #comunity #positivity #positiveattitude #positiveworkenvironment #selfconfidence #excellence #mentalhealth #wisemanagement #ecommercedevelopment #employeesafety #HR #hrcommunity #buisnessdevelopment #moment_leader #moment_manager
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I have this belief that there are 5 elements that transcends all aspects of business. Hospitality specifically in this post. The first being “You”. Who are you? 🤷🙋♂️ From a sales perspective as well as hospitality customers/guests with not listen or care what you have to say to them if they do not like you. Scenario….. You only have a few short minutes to build a rapport with your; in this case your guest, putting your service hats on, how do you build rapport in such a short time❓❓ Think of yourself as a server in a restaurant. You only have a few minutes to greet your guest, what would you do. As a leader how would you coach your team on this❓❓
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EVENTS | MENTOR | ENTREPRENEUR - Hospitality Recruiter connecting management professionals in the hotel/resort, property management, casino, and club industries across Greater New York, Long Island & Metro New Jersey.
Throughout my professional career I have possessed this mindset. What kind of leader are you? Are people following you? Team members willing to do whatever you ask, within reason of course? How you treat people is the #1 reason employees are leaving their positions! Yes, of course money makes a difference but only for a short time, it's not going to contribute towards retention. So as we continue in our industry, leaders need to become more emotionally intelligent. Understand their entire workforce isn't driven by one individual goal but hundreds of personal goals. As leaders, go find what is personally driving your team members! Gecko Hospitality (Corporate) #hospitality #hospitalityindustry #hotels #resorts #casinos #propertymanagement #estatemanagement #eventmanagement #eventindustry
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Have you heard the story about Noah? In one of Simon Sinek's talks on #trustingteams, he shares the story of a barista in Las Vegas, who works at 2 different hotels on the strip, but has very different experiences with the #leaders at each🎰 Simon is staying at the Four Seasons and whilst waiting for his coffee, he chats to Noah, who he finds funny, engaging and charming. During the conversation, Simon asks "do you like your job". To which, Noah responds, "I love my job!"🤩 Like anyone in our field of work, Simon was naturally curious. He wanted to know what the Four Seasons was doing to make Noah love his job... Noah shared that during the day, the managers (not just his own) asked 'how he is doing', and 'whether there is anything he needs to do his job better?' He mentioned that it was a place where he felt he could be himself🗣️ During the conversation, Noah also explained that he was a barista at another hotel down the road. Where the managers spend their time making sure their staff were performing and catching out people when things were being done wrong. In that environment, he kept his head down and never mentioned a love for the job...❌ So here you have the exact same person, doing the exact same job, but they and their customers are having very different experiences... Not because of that person, but because of their #leaders and their working #environment. As a result, the Four Seasons is a better hotel from a #customerexperience perspective, not because of the sheets, but because of the #people that work there🏩 I think all of us have been in Noah's shoes at some point... Where our leaders and culture heavily influence the way we show up at work (either positively or negatively). And that then has an impact on our #engagement, #wellbeing and of course #performance📉 So as leaders, we have to constantly ask, "how are we creating an environment where our people are at their best?" As Simon says, "leaders are not responsible for results, they're responsible for the people who are responsible for the #results."🤔 Now I'm not doing this story justice, so please have a watch of the clip linked in the Comments👇🏼 In the meantime, I want you to imagine what could be if more of your people said they loved their job!? The organisations that #thrive are the ones where their leaders and #culture empower people to be at their best💥 #thriveatwork #thrivingteams #thrivingworkplaces
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Leaders and #managers are not the same. What's the difference? In a nutshell, people work for managers, but people follow #leaders. Dive into our article to see all the ways you can better become a #leader instead of just a #manager. (https://lnkd.in/geUaaDJu) #hospitality #training #hotel #hospitalitynews #hospitalityindustry #hospitalitycareers #lodgingindustry #lodging
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Helping You Be Your Best & Achieve Your Dreams | Leadership & Life Coach | Helping Navigate Re-Entry | Building Soft Skills for Restaurant Staff & Management | Building Executive Leadership | Finding New Paths Forward.
Are you stuck in unhealthy interactions? Do you want to move from focusing on the problem to focusing on the solution? The Drama Triangle and its counterpart, the Creator/TED Triangle, can help. This tool is especially useful for transforming restaurant workplaces from fear and conflict-based to empowering successful teams. Check out this article to know when you are in the drama triangle and how to move to empowerment. #leadership #restaurants #drama triangle #empowerment Link: https://lnkd.in/gCPX9yKK
Dishing Up Harmony: Moving from Drama Triangle to TED Triangle in Restaurants | Transformational Leadership Academy
leadwithtla.com
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I help leaders narrow the gap between their aspirations and their organization’s ability to achieve them. Advisor, Hospitality Consultant, Coach, Speaker, Author. Former Managing Partner, Union Square Hospitality Group.
Please get to the point! Don’t keep people guessing Being direct is the most caring way to give feedback I used to struggle to give feedback. I knew what I wanted to say, but I didn’t know how to say it. I would ask an employee to sit down, then I’d make small talk. I’d finally initiate the feedback by saying something like, “I know you are working hard, and I know there is a lot going on right now, but I noticed the other day that....” My attempt to be “soft” showed a lack of confidence and created anxiety in the people I was trying to help. One of these people had the guts to say, “Mark, get to the point. I can handle it.” Once I got over my embarrassment, we had a constructive conversation, and we worked together to improve his performance. Our relationship improved because of his courage, and I credit him with making me a better leader. After that exchange, I became more direct and no less caring. When I give feedback now, I sit with the person and say, “I’d like to discuss ‘X’ with you. Do you have a moment?” The order of the requests is different than how we might speak in a more casual setting. Stating the agenda up front makes the purpose clear. Asking if the person has a moment helps them prepare while giving them the opportunity to ask to speak at another time or place. No one likes to feel trapped. If the recipient is more relaxed, the outcome is more likely to be positive. Try this strategy when you have something to share with your team. Getting to the point will save time, create stronger bonds, and generate trust and goodwill. On Friday, I’ll share more about giving feedback. Have a suggestion? Share it below. 👇 #peopleandculture #business #hospitality #hospitalityindustry #leadership #management #restaurants #restaurantbusiness Maynard Consulting
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I transform boards, teams, and leaders into high-performing powerhouses. Elevating excellence and unlocking the potential.
A bowl of fruit on the table is a prompt for healthy eating habits and lifestyle. If you believe snacking on fruit during the day is good for you, this fruit bowl will work as an effective reminder to eat fruit and may help you to establish a new habit. 🙂 Successful prompts are ... 1) immediately actionable 2) consistent with what you want 3) positive in nature Do not confuse NAGGING with PROMPTING. Its nagging ... 💣 when the other person believes it’s the wrong thing to do 💣 when you say the same thing over and over 💣 when it creates an adverse reaction. 🚀 Think of prompts of a seduction to do the right thing. ❓ What prompt has impacted your leader habits? (Follow my profile for more posts around self and team development.)
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Operations Manager | Enhancing Operational Efficiency and Team Performance | F&B Enthusiast | Combining F&B Passion with Operational Expertise for Outstanding Results
My take on overthinking in the shoes of an Operation Manager in F&B. There’s pros and cons to it which make all of us better if being handled well. Pros: - drive thoroughness to ensure every details is being taken into consideration - optimising process - all angles are covered for future roadblocks/issues - perform better and lead to higher standards Cons: - longer decision making process - added stress - missed opportunity Theres no easy way to handle it. This is how I do it, be it for myself/superior/staff: - focus on whats matter the most as not every decision needs to done at a time (sometimes it does😂😂😂) - empowerment is a good exercise which lead to lesser burden on your head while building trust with others and you might get the best of everyone - noone is perfect so dont pressure yourself too much - do what you love the most for stress management such as sports or even having a cup of coffee (my previous post is about coffee, do have a look at it and respond if you have the time 😉) What strategies do you use to manage overthinking in your role? Hit me up and share your experience. It might help others too. #FoodAndBeverage #Leadership #Mindfulness #DecisionMaking
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