Gecko Hospitality (Corporate)’s Post

💡💬🧕🏻 Answer: A seasoned hospitality professional has several career pathways to create more impact in their field, including: 1️⃣ Management Roles: Progressing to higher management positions such as General Manager, Regional Manager, or Director of Operations allows for greater influence over the overall direction and performance of hospitality establishments. 2️⃣ Specialized Areas: Transitioning into specialized areas like revenue management, event planning, food and beverage management, or sustainable hospitality can offer opportunities to make a distinct impact within specific aspects of the industry. 3️⃣ Consulting: Providing consulting services to hospitality businesses can leverage years of experience to advise on improving operations, enhancing guest experiences, or implementing sustainable practices. 4️⃣ Entrepreneurship: Starting their own hospitality business, such as a boutique hotel, restaurant, or catering company, allows professionals to implement their vision and create a unique impact in the industry. 5️⃣ Education and Training: Transitioning into roles in hospitality education and training, either as instructors or curriculum developers, enables professionals to pass on their knowledge and expertise to the next generation of hospitality professionals. 6️⃣ Industry Advocacy: Getting involved in industry associations, advocacy groups, or regulatory bodies allows professionals to influence policies, standards, and practices within the hospitality sector. 7️⃣ International Opportunities: Pursuing opportunities in international hospitality markets can broaden perspectives and allow professionals to contribute to the global hospitality industry in diverse ways. 8️⃣ Technology Integration: Embracing roles focused on technology integration within hospitality, such as implementing digital marketing strategies, adopting innovative guest experience technologies, or optimizing operations through data analytics, can drive impactful change within organizations. 9️⃣ Corporate Social Responsibility: Leading initiatives related to corporate social responsibility, sustainability, or community engagement within hospitality organizations can create positive social and environmental impacts while enhancing the brand reputation. 🔟 Research and Development: Engaging in research and development within the hospitality sector, whether through academia, think tanks, or industry-focused research institutes, enables professionals to contribute to innovation and best practices in the field. These pathways offer opportunities for seasoned hospitality professionals to continue growing, contributing, and making a meaningful impact throughout their career lifespan. 👇🏻🗣️ Tell us in the comments, which of these (or other) career pathways you’ve been involved with as a hotelier?! #QandA #faq #hotelier #HospitalityIndustry #careersinhospitality #careerpathways #HotelCareers #CareerCoaching #careercounselling #MonaAlHebsi #CareerTips

We're headed into the busiest season of the year for the hospitality industry! In our industry, there’s no substitute for experience. Interested in learning more about why candidate experience is crucial? On the blog, we share a few reasons to never compromise on a solid background. #hospitalitytaskforce #hospitalityindustry #hotelsandresorts

Do you think the hospitality industry is low-paying and low-skilled? You might be surprised to learn that this is a myth. The hospitality industry offers many opportunities for career growth and development, as well as competitive salaries and benefits. The hospitality industry requires a range of skills and competencies, such as communication, problem-solving, creativity, teamwork, and leadership. The hospitality industry also provides training and education programs, as well as certifications and accreditations, to help employees advance their careers. Whether you are a front-line staff, a manager, or an executive, the hospitality industry has a lot to offer you. . . . #revmerito #revenuemanagement #revenueoptimization #hospitality #hospitalityindustry #hotels #careers #growth #development #salaries #benefits #skills #competencies

Hey Let's uncover the truth behind the curtains🤔 Let's challenge preconceptions and appreciate artistry and dedication that goes into creating lasting experiences in hospitality industry. The big question is👇 What comes to the mind when a friend secures a job in a restaurant 🤔 Why the misconception about the industry... Common myths👇 • Hospitality management is all about dealing with chore, domestic chores precisely • The Industry Jobs is solely about working in an hotel • It is a job for the second class citizens/ uneducated in the society • Another misconception that is been held against this profession is that it requires minimal skills as opposed to other jobs And the list continues... People that belong to that school of thought are still in the dark. Hospitality industry is more multifaceted and dynamic than some perceive it to be. It encompasses a broad range of businesses and services that focus on providing lodging, food and beverage, entertainment, and other amenities to guests. Covering sectors such as events planning, tourism, restaurants, hotels, and related services. All aimed at ensuring efficient operations, adaptability to trends, positive guest experience and excellent customer service to individual engaging in leisure, business, or other activities away from their usual environment. In reality, a lot happens behind the scenes. It goes beyond the duty of serving food and drink to guest. Having uneducated employees is one of the most pervasive myths about the hospitality industry. The truth is most employees receive extensive training and education to perform their jobs effectively Understanding customer needs, managing staff well, and staying updated on industry trends are crucial for successful day to day running of the industry affairs. Factors like online reviews, brand visibility, reputation management also play a significant role in this industry. It's a diverse sector with opportunities in management, marketing, event planning, and more. Myths related to this profession can be debunk by laying emphasis on the following skills; #excellentcommunicationskills #customerelationship #dedication #hardwork #problemsolving #interpersonalskills #creativity #conflictresolutionskills Having an understanding that your guest differs in their perceptions, qualifications, races, ages, believes will give you a mindset that you need to possess this skills and even more to offer exceptional services enhancing great experiences. #hospitalityindustry is a sector that should gain more investment in this 21st century. It is an essential sector that has touched the lives of millions worldwide. From travelling and exploring new destinations to dining out with friends and family, this industry plays a significant role in our lives. I would love to learn from your experiences or thoughts on common myths in this industry. #hospitalityunveiled #serviceexcellent #weknowbetternow #Mythbursting

JOY OF SHARING Your Journey to Success in Hotel Management Hello Aspiring Managers, ! Exciting times are ahead on your path to becoming successful in hotel management in the year of the dragon. It's not just about reaching a goal; it's a journey filled with sharing awesome experiences with guests and clients. First up, focus on your communication skills. Speak and write clearly, and use positive body language. Make your customer service top-notch, creating experiences that guests will rave about. Now, here's the key : Care about people, no matter where they're from. Every interaction is a chance to make connections, especially if you're starting as a server. Be friendly, understanding, and professional. These qualities are your ticket to success in the lively world of hospitality. Above all “Take ownership “ of your responsibilities, and enjoy every moment at work. Success comes when you commit to doing your best and truly love what you do. So, my friends, let the joy of sharing my personal experiences guide you on this exciting journey in hotel management and see you at the top ! #success #hospitality #managers #ownership

An Open Letter to Hospitality Professionals and HRs Dear Professionals in the Hospitality Industry, Have you ever considered that your experience in hospitality might just make you the perfect candidate for a PA or EA role? If you’re from the hospitality world, you already know the hustle: managing expectations, anticipating needs, and handling high-pressure situations—all with a smile on your face. These are exactly the traits that make exceptional PAs and EAs. Think of those chaotic days when the restaurant’s fully booked, or the hotel’s overflowing with guests. You juggle requests, troubleshoot issues on the fly, and manage crises with grace. That’s what being a PA/EA is all about—handling whatever comes your way and making sure everything runs smoothly behind the scenes. You’ve spent years mastering the art of service, and that attention to detail, combined with the ability to make quick, sound decisions, translates beautifully into the corporate world. For HRs out there; Don’t overlook hospitality professionals when scouting for PA/EA roles. These individuals have already honed their ability to work under intense pressure, multitask effectively, and remain proactive. They bring something extra to the table—a natural aptitude for client relations, an ability to anticipate needs before they’re communicated, and an innate sense of professionalism. However, to my fellow hospitality professionals, here’s a quick word of advice: learn to say no. In hospitality, the customer is always right, and the instinct is to please everyone. But in a PA/EA role, setting boundaries is crucial for keeping priorities straight. Saying no is not about refusing to help, it’s about managing your time effectively and ensuring that the most important tasks are given the attention they deserve. So, HR professionals—next time you’re filling a PA/EA position, take a closer look at those with a hospitality background. And to my hospitality peers—don’t underestimate the value of your experience. You already have what it takes to thrive in a corporate environment, and you might be the perfect fit for a role you never even considered. Sincerely, Jacqueline Rwezaura 🤗

Hospitality Is not Just a Job, It is a Launchpad. Here's How to Take Off. Whether you are new to hospitality, feeling stuck in your current role, or even a manager looking to support your team's growth – this article is for you. It can be frustrating when you are passionate about hospitality but are not sure how to chart a clear path forward. Let us change that. Hospitality is not like other industries. The skills you develop here translate across roles in ways that might surprise you. I have seen housekeepers become exceptional concierges, line cooks transition to menu design, and countless other success stories in this dynamic industry. Whether your dream is managing a luxury resort, designing innovative restaurant concepts, or something entirely unexpected, this industry can take you there. The possibilities are truly there! Section 1: Entry-Level Employees Subheading: Building a Strong Foundation Every guest interaction shapes your communication, problem-solving, and teamwork skills. These are valuable in ANY hospitality role, and beyond. Positions that might seem entry-level can lead to surprising places. Front desk agents might excel in Guest Relations, and I have even seen housekeepers with a knack for guest interaction become fantastic concierges. Seek out a more experienced colleague whose work you admire. Do not be afraid to ask questions and express your interest in growth. Section 2: Mid-Career Workers Subheading: Breaking Out of a Rut What are you truly good at AND enjoy within your current role? Focus on building those strengths further. Do not wait for your review to discuss your future. Ask your manager, 'What skills do I need for [Desired Role]?' A shift from restaurant service to event coordination might not seem obvious, but both require attention to detail and guest interaction. Sometimes, the path upwards is actually sideways. Learning the operational side of events after excelling in guest-facing roles can make you a well-rounded candidate for management. Section 3: Managers Subheading: Nurturing Your Team's Potential Feedback should not just be about today's tasks. Ask open-ended questions like, 'Where do you see yourself within hospitality long-term?' That employee who always defuses tense guest situations might have a knack for leadership, even if they are not vocal about it. Think beyond traditional training. Could your budget cover someone attending an industry conference, even for a day? The inspiration and connections gained can be career-changing. Simple initiatives like a day shadowing, or even facilitating brief 'job swaps' between departments can spark unexpected potential. These have led to amazing transitions within our own team! Call to Action: Have you taken a surprising leap forward in your hospitality career? Share your story in the comments!

Are you considering a career in hospitality ?This is what you need to know https://lnkd.in/eAZvSdbe #HospitalityMarketing #DigitalMarketing #SocialMediaMarketing #ContentMarketing #InfluencerMarketing #BrandAwareness #CustomerExperience #TravelMarketing #HospitalityIndustry

®️👥THIS POST COULD INSPIRE YOUNG HOTELIERS LOOKING INTO THE FUTURE:- "The Importance of Honing Your Personality Skills to Thrive in Hospitality" ®️👥Hospitality professionals are a special breed. Sociability, amiability, and a perpetual drive to deliver guests a great experience are second nature to them. They are the face of a hospitality business and often remain in constant contact with customers. These professionals are the go-to people when guests’ needs must be fulfilled or when things go astray. The best hospitality workers have an impressive interpersonal skill set that demands certain personality traits. ®️👥1.Cultivating Emotional Intelligence:- Developing Emotional Intelligence can help professionals manage stress, collaborate better in teams, and develop leadership qualities. Emotional Intelligence (EQ) is critical for hospitality because it plays a dual role.  First, a high EQ is essential for the successful delivery of customer services. To achieve this, professionals must anticipate what a customer or guest needs or wants before he or she actually communicates them. ®️👥2.Displaying Enthusiasm & Positive Attitude:- Depending on the role, working in hospitality can come with its fair share of challenges. It often means working long hours, multitasking, and managing guests who have high demands and expectations. Maintaining enthusiasm and a positive attitude are crucial characteristics of professionals who sustain long-term careers in hospitality. These individuals are enthusiastic about their careers and strive to deliver the best work possible. ®️👥3.Listening & Verbal Communication:- Suppose there is one thing that is crucial in all aspects of hospitality. In that case, employees must have the ability to communicate with guests, coworkers, vendors, and other parties effectively. Effectively listening and communicating with everyone in a polite, conversational manner is a critical skill for thriving. Great hospitality professionals are experts at knowing how to listen, not just with their ears but also with their entire body. It’s not always about what’s verbally communicated and non-verbal cues that tell the complete story. Picking up on whether a guest feels stressed, unhappy, impatient, or lost requires empathetic listening that goes beyond oral communication. ®️👥4.Exhibiting Leadership:- All managerial roles in hospitality – from General Managers, Executive Housekeepers, and Operations Managers – must exhibit leadership skills. This is particularly important in cultivating resilience and saving the day amidst challenging, high-stress times during peak season. Even for mid-level professionals, leadership skills help keep teams accountable and aligned with the common goal of providing exemplary guest service. Exhibiting leadership is a standout quality that turns team members into leaders that everyone can look up to. Hotel Managers Forum Leadership First ✍️WAH-REPORTS 2024,📰🗞️ ✍️WALTER ALALA, ✍️NAIROBI KENYA,